Latest Developer Posts
Obraxis Subnautica Animator & QA Lead, NS2 Person
For those having the sync issue keeping you from using your save game that is already on your Xbox One please use Offline mode as a work around for the time being. For those that have the save game on another Xbox and need Sync'ing to get your save game back and are having issues getting your save game pulled down to your Xbox, hit the agree button next to my post so I can get a general sense of how many in this thread are in this camp. Offline mode instructions: (Quote) @TORminator77 , thank you for that info I'm going to follow up with you in direct message with some additional questions. Perhaps I'm missing something like this in my setup, or this is another way to reproduce the problem. One interesting point that I believe is still an issue with Xbox sync'ing in general is that if you have Xbox A and Xbox B both with Subnautica, and you finish playing on Xbox B and have saved but then hit the home button or put Xbox B into sleep mode, there is a throttling of bandwidth placed on sync'ing your last save game up to Microsoft's cloud. I haven't seen anyone mention the typical error message from this, which is something along the lines of "Your other Xbox is not finished uploading, try again or use the local save game instead". I've run into this while trying to reproduce the issue and it can go much faster if you use the options button on the Subnautica icon and choose to close the app when you're done playing(if you plan to quickly go to the other Xbox and play the same save game).
@ghengis415 can you try going into offline mode and let me know if that fixes the issue for you. I'm trying to eliminate the chance of there being some issue with sync'ing taking too long and keep you from getting into the game. Go to Settings > Network > Network Settings > select Go Offline Go back to Xbox Home and use the option menu and close Subnautica and then relaunch it.
@zuganug thank you for the game crash details. After rebooting did the game load for you? @connor_steve , if you do a cold reboot are you able to load or start new games afterward? One other test that might be helpful if you're in this state(before cold restart) would be if you put the Xbox into offline mode. I'm going to follow up with the team and look into whether there is anything else that could be interfering at the point where the game loads, we might be able to put out a test patch with some additional logging. Thank you for your patience, I'll reach out if there is anything else that might help us narrow this down.