Unknown Worlds Entertainment

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madsauce

San Francisco

January 15

I'll pass along this information to the team at Panic Button and see if any more details would be helpful, thank you all for the responses. Sorry for the major, progressively worse, slow downs you all are experiencing.

madsauce

San Francisco

January 15

Re: [Bug] Prawn Suits still can glitch through ground and other objects

Thank you all for the info/follow up.

madsauce

San Francisco

January 15

Re: game is not working

@0x6A7232 Thanks for the heads up, will also add this to my list to follow up with the team/look into.

madsauce

San Francisco

January 15

Re: Pause/Esc Menu Bug

Hmmm this is going to take a bit to unravel, I'm on the case though. I'll be in transit tomorrow(flying home) but will take a look at this tomorrow night (PST). Sorry for the delayed response.

madsauce

San Francisco

January 12

Re: Xbox One Subnautica 1.0.0.30 Issues

Thank you for listing the Xbox issues you've seen on 1.0.0.30, this is exactly the kind of feedback we need. To answer some of your questions: * We are testing a fix for the cyclops/moonpool docking issues and hope to have that in the next patch. * We are also testing some tuning that seems to solve the issue of outrunning the world streaming in while you're moving in the Seamoth. * The extra saving time is intentional, as there are some technical reasons why saving may not be complete sooner than that. The time added is only during the "unlocked" saving portion so you should be able to continue moving around. I realize this also affects how some of us play, I was finding myself "playing it safe" and waiting until the final save icon disappeared. As for the saving game but reloading and not finding your progress in the game, we're still looking into this issue and trying to get some leads on PS4 where we can transfer over the saved games to the Panic Button team. I'm really sorry you lost progress, and we're taking it very seriously. I appreciate you and others sending us your bugs and issues, we know people have busy lives and appreciate every note we get(even frustrated ones), it means we have a community that cares and wants us to succeed and it means a lot to the whole team.

madsauce

San Francisco

January 12

Re: Playstation Framerate Problem

Would either of you be able to share a video of the base and slow down? If you send an in-game feedback and mention "madsauce" in the text field I can try to reproduce the issue and pass it along to Panic Button team.

madsauce

San Francisco

January 12

Re: Ps4 save bugs. These need fixing asap

First of all, I want to apologize for taking this long to reply to this thread. I appreciate everyone who has posted with information regarding their issues and we rely on that communication to narrow down and prioritize bugs to be fixed. We've identified several issues related to saving games on PS4 and we're testing those fixes now; however, I'm looking for some volunteers who would be willing to work with me to get your save games to the Panic Button team to test them/investigate issues. If you're interested in helping, let me know if you have a current save game that is: 1) Missing from the in-game Play menu, but visible in the Settings > Storage > Saved Games > Subnautica (listed as Slot0000X) 2) Unable to load from the Play menu 3) Saving completed but upon loading the save game the progress was one save(or more) further back Reply here and I'll reach out directly and get you the instructions that will let you send your save games to us.

madsauce

San Francisco

January 12

Re: PS4/Creative: Docking in Cyclops bug

@galtma We are testing a fix for this now and hope to have it in the next patch. We partnered with Panic Button for the console ports, so no fear that we're working on the console bugs.

madsauce

San Francisco

January 12

Re: PS4 Moon Pool Bug

@Carneirolucas015 's work around should work for the time being. We are currently testing a fix that we're hoping will solve this and the similar Cyclops related issues(starting up engine and docking sometimes not working even though there is power).

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