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San Francisco

Re: Sync error 0x83860012

For those having the sync issue keeping you from using your save game that is already on your Xbox One please use Offline mode as a work around for the time being. For those that have the save game on another Xbox and need Sync'ing to get your save game back and are having issues getting your save game pulled down to your Xbox, hit the agree button next to my post so I can get a general sense of how many in this thread are in this camp. Offline mode instructions: (Quote) @TORminator77 , thank you for that info I'm going to follow up with you in direct message with some additional questions. Perhaps I'm missing something like this in my setup, or this is another way to reproduce the problem. One interesting point that I believe is still an issue with Xbox sync'ing in general is that if you have Xbox A and Xbox B both with Subnautica, and you finish playing on Xbox B and have saved but then hit the home button or put Xbox B into sleep mode, there is a throttling of bandwidth placed on sync'ing your last save game up to Microsoft's cloud. I haven't seen anyone mention the typical error message from this, which is something along the lines of "Your other Xbox is not finished uploading, try again or use the local save game instead". I've run into this while trying to reproduce the issue and it can go much faster if you use the options button on the Subnautica icon and choose to close the app when you're done playing(if you plan to quickly go to the other Xbox and play the same save game).

San Francisco

Re: Subnautica Xbox Update 1.0.0.32 Released! - Subnautica

(Quote) Thanks for the feedback. Are you on the Xbox One X or the Xbox One?

San Francisco

Re: Subnautica Xbox Update 1.0.0.32 Released! - Subnautica

@ghengis415 can you try going into offline mode and let me know if that fixes the issue for you. I'm trying to eliminate the chance of there being some issue with sync'ing taking too long and keep you from getting into the game. Go to Settings > Network > Network Settings > select Go Offline Go back to Xbox Home and use the option menu and close Subnautica and then relaunch it.

San Francisco

Re: TABLE CORAL DISAPPEARRING

@EmTri thanks for the info. We're still talking about how to best handle BZ/Subnautica confusion, Sub forum idea has been floated.

San Francisco

Re: [Bug?] Personal Thermometer still there. [Version sept.-2018 61056]

@Flowa the thermometer was accidentally left in the default recipe list(I'm removing it for the next patch). There is something that goes in that inventory slot, but I don't want to spoil anything for you

San Francisco

Re: HEADER CHECKSUM ILLEGAL

@BekaTMG , the last time you saved the game did anything abnormal happen? Something that may have interrupted the saving?

San Francisco

Re: Subnautica Xbox Update 1.0.0.32 Released! - Subnautica

@zuganug thank you for the game crash details. After rebooting did the game load for you? @connor_steve , if you do a cold reboot are you able to load or start new games afterward? One other test that might be helpful if you're in this state(before cold restart) would be if you put the Xbox into offline mode. I'm going to follow up with the team and look into whether there is anything else that could be interfering at the point where the game loads, we might be able to put out a test patch with some additional logging. Thank you for your patience, I'll reach out if there is anything else that might help us narrow this down.

San Francisco

Re: Sync error 0x83860012

No update on this issue yet, but I'm still working on reproducing it. I have one theory I'm trying to investigate on the other side of things. If anyone has had any success in working around this issue, please let us know so we can share with those having the issue.

San Francisco

Re: Pause/Esc Menu Bug

@Dustwizard can you check out the audio section of our Trouble Shooting Guide? I'm hoping it is the other audio issue we've seen. Reminds me that I need to update the guide...

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