madsauce Advanced user

About

Username
madsauce
Location
San Francisco
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Members, Reinforced - Shadow, Subnautica Developer, Subnautica PT Lead
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94
Location
San Francisco
Posts
66
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  • galtma wrote: » @madsauce, I can say that your fix is working as designed. I was able to dock both the seamoth and prawn suit vehicles without any issues within the Cyclops. Thanks to you and your team for the PS4 Update 1.06 that was released…
  • Thanks for the report, I've also seen this in feedback dating back quite a ways. I've filed it into our Trello tracker and will let the team know.
  • I'm looking into the issue with PS4 controller, and I was not aware of the Xbox 360 controller issue. Thank you for sharing that, I'll add that to my list to test with. We're working on it, but if you have an Xbox One controller I can confirm that t…
  • querantino wrote: » madsauce wrote: » querantino wrote: » madsauce wrote: » Would either of you be able to share a video of the base and slow down? If you send an in-game feedback and mention "madsauce" in the text field I can try to r…
  • @Lightdevil @superantivenom @ferny13 I think we're dealing with a few different symptoms. Can you confirm that the issue you had with the game before the USB headphones fixed it? Were you having issues with the game not launching? or were you having…
  • Chedman wrote: » 0x6A7232 wrote: » You guys are launching Subnautica from the Epic Games Launcher, right? Not using a shortcut to the .exe or double-clicking the .exe? Apparently the DRM doesn't like it if you don't launch from inside the Ep…
  • querantino wrote: » madsauce wrote: » Would either of you be able to share a video of the base and slow down? If you send an in-game feedback and mention "madsauce" in the text field I can try to reproduce the issue and pass it along to Panic …
  • @jwd805 I'm very sorry you and your son lost your progress. We are working with Panic Button to track down how this could be happening and fix it.
  • Hi everyone, we're in the process of submitting a patch with this fix for both consoles. We ended up tuning the world streaming and our internal testing shows this dramatically improved cases where you'd swim or Seamoth to new areas and find missing…
  • Thank you for that info @0x6A7232 and for the follow up on the driver fixing it for you @ntrox . I'll share this with the team so we can spread the word.
  • I'll pass along this information to the team at Panic Button and see if any more details would be helpful, thank you all for the responses. Sorry for the major, progressively worse, slow downs you all are experiencing.
  • @0x6A7232 Thanks for the heads up, will also add this to my list to follow up with the team/look into.
  • Hmmm this is going to take a bit to unravel, I'm on the case though. I'll be in transit tomorrow(flying home) but will take a look at this tomorrow night (PST). Sorry for the delayed response.
  • Thank you for listing the Xbox issues you've seen on 1.0.0.30, this is exactly the kind of feedback we need. To answer some of your questions: * We are testing a fix for the cyclops/moonpool docking issues and hope to have that in the next patch. …
  • Would either of you be able to share a video of the base and slow down? If you send an in-game feedback and mention "madsauce" in the text field I can try to reproduce the issue and pass it along to Panic Button team.
  • First of all, I want to apologize for taking this long to reply to this thread. I appreciate everyone who has posted with information regarding their issues and we rely on that communication to narrow down and prioritize bugs to be fixed. We've i…
  • @galtma We are testing a fix for this now and hope to have it in the next patch. We partnered with Panic Button for the console ports, so no fear that we're working on the console bugs.
  • @Carneirolucas015 's work around should work for the time being. We are currently testing a fix that we're hoping will solve this and the similar Cyclops related issues(starting up engine and docking sometimes not working even though there is power).
  • Thank you for the feedback @ObservadorPt, I'm going to discuss both options with the team and see what we can do.
  • Is anyone having this issue on PC right now? We have some improvements to the world streaming that should help out on the console side(in the next patch), and an unrelated(similar symptom) where freshly constructed PRAWNs should no longer fall thro…
  • We do have some bugs/issues on the Experimental Steam branch right now, but that should be using version 2018.x if anyone finds that more of an appealing option than killing Citrix. We'd also be glad to hear feedback if that issue is resolved by usi…
  • @Mashigrated I've reached out directly. We're sorry for the PS4 issues you've been experiencing and the lost time.
    in Refund? Comment by madsauce January 11
  • I'm sorry you keep running into this bug, but thank you for sharing it with us. Which portal are you using when this happens? We've heard of some users having this issue, we are currently testing an improvement to the world streaming that might fix …
  • Can you give me any more details on when this is happening? * After installing the upgrades in the Seamoth are you typically saving the game and reloading while still in the Seamoth, outside the Seamoth, or either? * When you reload the save game…
  • Thank you for sharing this, I'm passing this along to the Panic Button team. When this popped up were you in the process of starting a new game or trying to load your save?
  • Drillserg wrote: » Frankly I want a refund to but I'm not complaining over framrate problems I literally can't play the game bought it yesterday and I can't press play literally press start at the menu screen then press a while the play button is …
    in Refund? Comment by madsauce January 4
  • Thank you for sharing this, and I'm completely on the same page with you wanting to fix this glitch rather than restart. You and others have run into issues like this, seemingly rare/one off problems that completely block you from continuing. I am …
  • Rbox, I'm sorry it has taken me a while to reply and I'm sorry the game kept undermining your enjoyment. This is not how the game should be, and we're looking at the crash logs and trying to address those as a top priority. If you'd like to work thr…
  • It doesn't matter if its a Microsoft issue or ours, we want you to be able to enjoy your game. From what I read on Microsoft's forums and from our experience you might be having issues because the network connection is not solid enough. Assuming you…