Recently, after dying near the Island with the Alien temple at a ~200m depth, I got several crashes when on the way to this point to recover my Seamoth, 5 min after launching the game, always the same crash, it freezes but I still have sound, then it quits the game.
I really love this game so I'm kinda desperate because I can't play it...
I fit he recommanded system configuration
- GTX 950M 4GB Dedicated VRAM
- Intel Core i5-7200U 2.5GHz with Turbo Boost up to 3.1GHz
- 8GB DDR4 Memory
- Windows 10 64 bits
Hello guys I am playing Subnautica for the second time after nearly a year. The game improved greatly but I found some miner glitches and I decided to record my gameplays in order to make some videos about the bugs I find along the way. I uploaded the videos on youtube to share them with people ideally with the developers too. Do you think I can post them here?
My game wont even load, so i dont have a crash report, it just doesn't load up, tried uninstalling and reinstalling both steam and subnautica, neither have helped
[Crash] Game crashes while loading essentials [Apr-2017 47249]
Greetings!
So some time back in March, Subnautica stopped working for me. It would hang at 'Loading Essentials 90.00%' and crash after about 1 second. No changes had been made to my computer so this was odd. I tried all the fixes, but nothing worked. So I decided to wait until a major update to see if that fixed it.
Subnautica just updated. Still encountering the same issue.
Impossible for me to download my savedgame... I only can run a new game but when I want to go to my saved game I have this error message : "Error loading SNUnmanagedData/Build18"
output_log copy:
"(Filename: Line: -1)
Exception: Fatal! Could not mount world, dir = 'SNUnmanagedData\Build18'
I was using the fabricator in the life pod when the crash happened. I was playing, then it froze and then I got a blue screen and it said something like " Windows encountered a problem and needs to restart." After the restart, Wermgr.exe (Windows Error Reporting system) began to run. This is the second time that this has happened. As far as I can tell it seems to be random, I think the last time it happened I was just exploring. I also have never seen that kind of error screen until I started playing Subnautica. I will say that just before the crash, it looked like the scene was jumpy or almost like something was bumping the life pod around (not sure that there was though just looked like it.)
Anyway, love the game, just hope these crashes can get sorted out.
Just got the game. Created a new game, played around in the pod, then got out. Saved. Whenever I try to dive the game hangs or crashes. Rather dissappointing.
I got apparently infinite load screen (I gave up after over 5 minutes) on a recent experimental save. Would the log be useful, or is that just experimental life?
I got apparently infinite load screen (I gave up after over 5 minutes) on a recent experimental save. Would the log be useful, or is that just experimental life?
A few updates later I can load again; guess it was a bug
I have streamed it about 3 times today, the first time everything froze when I accidentally clicked out of the window without pausing the game (wouldn't let me move my mouse until I got back into Subnautica which was frozen), second time I blue screened after 30 minutes or so without streaming, and the third time I blue screened after 30 minutes or so. I know this isn't a problem with my computer cause I run and stream all other sorts of games and have never blue screened before. I also know my pc specs aren't too low because I have almost double of the recommended setup.
output_log (started it up but didn't play long enough to crash in this one will post a new one if or when my pc crashes again): output_log:
PC specs (from DxDiag): https://pastebin.com/embed_js/wgpFLjpV
It's like I get to a certain point in the game, a certain amount of progress, and then it'll freeze up every few minutes. I got 17 hours into one game, had pretty much all blueprints discovered, wrecks all explored, Prawn and Cyclops built and kitted out, and then it just started crashing. I could go max about 5 minutes before it would just freeze.
Started another game and I'm about 22 hours into that one, about the same amount of progress, and it's doing the same thing. I tried clearing my cache this time but it didn't help. Sometimes it'll freeze almost immediately, sometimes it'll take a few minutes, but it will freeze eventually. The .exe stops responding and I have to end the task to get out of it.
I'll try starting another game, but I suspect I'll get a lot of hours of that one, too, before it starts crashing. Also, it'd be nice if your output logs had time stamps so I could see when warnings and such occur. Is there a way to turn on verbose logging? (In my work, I have spent a lot of time looking at logs, so this is my instinct when software has problems.)
Are we still accepting crash reports here? I just got the game a few days ago but have been plagued with crashes (Pretty sure I'm running on current drivers I double checked)
Just an update to my crashing issues: They seem to be related to having my Prawn docked in my Cyclops. Doesn't matter if I'm doing anything with the Cyclops or not, just having the Prawn there seems to create this instability.
I undocked the Prawn and things ran (mostly) fine. I still got the occasional crash, but not /nearly/ so often.
I thought of the Prawn because of the time I docked one in a Cyclops while the suit had gas torpedoes loaded on it. The Cyclops slowly raised its bow out of the water and started spinning around in circles. I couldn't get to the hatch to get inside and get the Prawn out. This was on XBox and probably a completely different problem, but remembering it helped me get around crashes on PC.
Crashes the same way as KidKoopa`s case
here is Drx https://pastebin.com/u1VdYQNy
and the log https://pastebin.com/aiYdsbXr
First I played cracked version and it was OK. When I bought the game - it won`t even start normaly(
I tried experimental mode - the same.
Hey devs,
first off i want to say how awesome your game is. it's very addicting. however i have ran into a problem with my games build. to the point where i had to uninstall the game. i'm now fighting a content file lock. and am currently trying to fully delete the remaining files on my hard drive and there in lies the problem. i have two files left "Subnautica" and "Subnautica_DATA" i need that off my computer you understand, so i can do a complete reinstall please help. my operating system btw windows 10 64X bit and the files all say access denied when i try to delete or access them. i just need them to be deleted
Hello, I am on macOS 10.12.5 on Subnautica Experimental, and Subnautica constantly crashes on startup, I am unable to find an output_log text file in my Subnautica folder, so this is the only information I can provide:
The instant I boot up Subnautica on Experimental, it crashes instantly. However, on stable, Subnautica acts perfectly fine and boots up.
Game has officially broken for me. I was exploring the jellyshroom cave with my seamoth and I got out of it to swim around. I then noticed that my seamoth had entirely disappeared. So I quit and restarted to my previous save. But I saved after I got out of the seamoth, now it's invisible and prompting on my screen to "Enter Seamoth" no matter where I look or go. If I enter, the game crashes.
tl;dr: my game crashes if I click anywhere because it enters a glitched seamoth.
I've tried deleting the files, verifying game cache, switching beta modes, reinstalling, etc.
Please advise.
[Crash] Game crasheD, and now my PRAWN is inacessible [09-20-2017]
Good day.
The game froze when standing next to the Ion Cube pillar in the middle of the primary containment facility. When restarting the game, it has placed my PRAWN (w/unique maybe irreplaceable storage contents) onto and inaccessible ledge within the room. I cannot leave the building, as I will die within the active volcanic zone, cannot leave via portal, and cannot progress since I cannot use my PRAWN to leave and create a tablet to open the chamber with the Emperor Leviathan.
I have spent a ridiculous amount of time making this a great playthrough, and it is my first.
Now I am stuck at the end because the game bugged out irreparably.
Hello,
I've been playing the game for about 60 hours now and it was great, until today.
Game started crashing on launch. It was litterraly working in the evening, then I go to bed, start the game in the mornind and it's not launching anymore.
I didn't saw any game updates when I've started my PC in the morning, nor any other stuff changing overnight.
I've tried reinstalling the game from Steam, removed the save game folder - nothing helps.
Please, take a look and advise how to proceed ?
dxdiag -> pastebin.com/PqfV3GK7
output_log.txt -> pastebin.com/bqNAVcKF
(Since it doesn't let me post links)
Hello,
I've been playing the game for about 60 hours now and it was great, until today.
Game started crashing on launch. It was litterraly working in the evening, then I go to bed, start the game in the mornind and it's not launching anymore.
I didn't saw any game updates when I've started my PC in the morning, nor any other stuff changing overnight.
I've tried reinstalling the game from Steam, removed the save game folder - nothing helps.
Please, take a look and advise how to proceed ?
dxdiag -> pastebin.com/PqfV3GK7
output_log.txt -> pastebin.com/bqNAVcKF
(Since it doesn't let me post links)
Thanks.
what is funny about it is on the output log it says the message is not harmless
Comments
this is my output log :
http://pastebin.com/UPAgs5hZ
Please help me asap
Gaz
http://pastebin.com/A2m87Ys0
Please don't overly judge my PC it needs some upgrades, Please help.
windows error: http://pastebin.com/yUP4ktsu
System details : http://pastebin.com/8VjMjTkp
Output log: http://pastebin.com/KYHqTxLt
Recently, after dying near the Island with the Alien temple at a ~200m depth, I got several crashes when on the way to this point to recover my Seamoth, 5 min after launching the game, always the same crash, it freezes but I still have sound, then it quits the game.
I really love this game so I'm kinda desperate because I can't play it...
I fit he recommanded system configuration
- GTX 950M 4GB Dedicated VRAM
- Intel Core i5-7200U 2.5GHz with Turbo Boost up to 3.1GHz
- 8GB DDR4 Memory
- Windows 10 64 bits
Here are the reports demanded
http://pastebin.com/iL8qFHbM
No error message after crashes.
DxDiag
https://pastebin.com/CUH4jk9w
Output Log
https://pastebin.com/QPLPzkia
Output log pastebin: https://pastebin.com/JQhRMzc7
DxDiag pastebin: https://pastebin.com/ie6ZaXYM
Greetings!
So some time back in March, Subnautica stopped working for me. It would hang at 'Loading Essentials 90.00%' and crash after about 1 second. No changes had been made to my computer so this was odd. I tried all the fixes, but nothing worked. So I decided to wait until a major update to see if that fixed it.
Subnautica just updated. Still encountering the same issue.
So here's my DxDiag and Output Log:
https://pastebin.com/bmEGqDUB
https://pastebin.com/yHni1U0n
And here's a picture of where it hangs just before crashing:
Thanks!
Impossible for me to download my savedgame... I only can run a new game but when I want to go to my saved game I have this error message : "Error loading SNUnmanagedData/Build18"
output_log copy:
"(Filename: Line: -1)
Exception: Fatal! Could not mount world, dir = 'SNUnmanagedData\Build18'
UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception, Object)
UWE.Utils:LogReport(String, Object)
UWE.Utils:LogReportFormat(Object, String, Object[])
<MountWorld>c__Iterator73:MoveNext()
SystemExtensions:SafeMoveNext(IEnumerator)
SystemExtensions:SafeMoveNext(IEnumerator, String)
UWE.<PumpCoroutine>c__Iterator4:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)"
I have a problem, the game open, and when i go out of scape pod the game crash.
Normally when i enter on water.
My past bin
https://pastebin.com/C4WUWzxW
especific folder
Another
https://pastebin.com/kLRLyqfe
https://pastebin.com/f1ah6UA4
Ty for help
Sunblade
I was using the fabricator in the life pod when the crash happened. I was playing, then it froze and then I got a blue screen and it said something like " Windows encountered a problem and needs to restart." After the restart, Wermgr.exe (Windows Error Reporting system) began to run. This is the second time that this has happened. As far as I can tell it seems to be random, I think the last time it happened I was just exploring. I also have never seen that kind of error screen until I started playing Subnautica. I will say that just before the crash, it looked like the scene was jumpy or almost like something was bumping the life pod around (not sure that there was though just looked like it.)
Anyway, love the game, just hope these crashes can get sorted out.
DxDiag: https://pastebin.com/MaiTfaYV
Output log: https://pastebin.com/HsvaPuKb
output log: https://pastebin.com/4RZL1Suq
dxdiag: https://pastebin.com/7RV83ZK6
Build number 994
exe 5.4.4.14695 / 5.4.4.5912935
A few updates later I can load again; guess it was a bug
output_log (started it up but didn't play long enough to crash in this one will post a new one if or when my pc crashes again): output_log:
PC specs (from DxDiag): https://pastebin.com/embed_js/wgpFLjpV
Started another game and I'm about 22 hours into that one, about the same amount of progress, and it's doing the same thing. I tried clearing my cache this time but it didn't help. Sometimes it'll freeze almost immediately, sometimes it'll take a few minutes, but it will freeze eventually. The .exe stops responding and I have to end the task to get out of it.
I'll try starting another game, but I suspect I'll get a lot of hours of that one, too, before it starts crashing. Also, it'd be nice if your output logs had time stamps so I could see when warnings and such occur. Is there a way to turn on verbose logging? (In my work, I have spent a lot of time looking at logs, so this is my instinct when software has problems.)
Are we still accepting crash reports here? I just got the game a few days ago but have been plagued with crashes (Pretty sure I'm running on current drivers I double checked)
I undocked the Prawn and things ran (mostly) fine. I still got the occasional crash, but not /nearly/ so often.
I thought of the Prawn because of the time I docked one in a Cyclops while the suit had gas torpedoes loaded on it. The Cyclops slowly raised its bow out of the water and started spinning around in circles. I couldn't get to the hatch to get inside and get the Prawn out. This was on XBox and probably a completely different problem, but remembering it helped me get around crashes on PC.
here is Drx
https://pastebin.com/u1VdYQNy
and the log
https://pastebin.com/aiYdsbXr
First I played cracked version and it was OK. When I bought the game - it won`t even start normaly(
I tried experimental mode - the same.
I tried to launch it in VR mode and it gave an error and the output log here they are:
error
https://pastebin.com/aQWCdJ3R
log
https://pastebin.com/cbN0avpH
first off i want to say how awesome your game is. it's very addicting. however i have ran into a problem with my games build. to the point where i had to uninstall the game. i'm now fighting a content file lock. and am currently trying to fully delete the remaining files on my hard drive and there in lies the problem. i have two files left "Subnautica" and "Subnautica_DATA" i need that off my computer you understand, so i can do a complete reinstall please help. my operating system btw windows 10 64X bit and the files all say access denied when i try to delete or access them. i just need them to be deleted
The instant I boot up Subnautica on Experimental, it crashes instantly. However, on stable, Subnautica acts perfectly fine and boots up.
tl;dr: my game crashes if I click anywhere because it enters a glitched seamoth.
I've tried deleting the files, verifying game cache, switching beta modes, reinstalling, etc.
Please advise.
DxDiag: https://pastebin.com/CA6bGQEp
There were 4 different crashes, in chronological order
Output Log 1: https://pastebin.com/sb6JPM0d
Output Log 2: https://pastebin.com/LD6n4X6X
Output Log 3: https://pastebin.com/wCZmNJUp
Output Log 4: https://pastebin.com/r2satEtg
Please advise, I really would like to get my game working again without having to restart my 20+ hr save
Update: Reinstalling my game, despite holding onto the save files, still deleted my world. Completely outraged.
ver.52328
dxdiag:https://drive.google.com/open?id=0B40KObq6YAlGRkNJemJDWDB1V1U
output log:https://drive.google.com/open?id=0B40KObq6YAlGQURPdy1uSFN4NFE
The things
https://pastebin.com/0ghDLDQq
Good day.
The game froze when standing next to the Ion Cube pillar in the middle of the primary containment facility. When restarting the game, it has placed my PRAWN (w/unique maybe irreplaceable storage contents) onto and inaccessible ledge within the room. I cannot leave the building, as I will die within the active volcanic zone, cannot leave via portal, and cannot progress since I cannot use my PRAWN to leave and create a tablet to open the chamber with the Emperor Leviathan.
I have spent a ridiculous amount of time making this a great playthrough, and it is my first.
Now I am stuck at the end because the game bugged out irreparably.
Please god, help.
DxDiag : https://pastebin.com/5yvD6U43
Output log : https://pastebin.com/ZB8Zvq1s
I've been playing the game for about 60 hours now and it was great, until today.
Game started crashing on launch. It was litterraly working in the evening, then I go to bed, start the game in the mornind and it's not launching anymore.
I didn't saw any game updates when I've started my PC in the morning, nor any other stuff changing overnight.
I've tried reinstalling the game from Steam, removed the save game folder - nothing helps.
Please, take a look and advise how to proceed ?
dxdiag -> pastebin.com/PqfV3GK7
output_log.txt -> pastebin.com/bqNAVcKF
(Since it doesn't let me post links)
Thanks.
what is funny about it is on the output log it says the message is not harmless