Sync error 0x83860012

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  • narfblatnarfblat Utah, USAMembers, Forum Moderators, Forum staff Join Date: 2016-05-15 Member: 216799Posts: 759 mod
    The only dev I've seen in this thread is Madsauce, back in March. The post asks all that have the issue hit "agree" on the post so they have some idea how many have the issue. Last I knew, he's still been working on bugfixing.
    Subnautica stuff:
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    How to clear your Cache, by 0x6A7232.
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    Stuck, and just want to most recent base/Cyclops? Use "Warpme" command. Want to get out of the ceiling? Press F1 and note your camera postion. First number is North/South, second number is up/down, and third is East/West. Reduce the 2nd number by 10, then use "warp x y z" (where x, y, and z are the position you want to be).
  • EverReddyEverReddy UKMembers Join Date: 2016-05-23 Member: 217355Posts: 206 Advanced user
    I tried re-installing Subnautica again last week as I really fancy getting back into it, but I'm still getting the same sync issue. Is there any likelihood of this getting resolved as I've been playing since early access and come close to finishing several times, but I've always been stopped by issues with my saves. I don't mind starting from scratch again as it's a great game, but only once I know my saves will be okay.
    Would rather lose by an inch than win by a mile. If you have to win to have fun, you've already lost.

    Member of Gamers Respawn - Mature gaming community for gamers aged 21+. We are a friendly bunch who like to have a laugh, chat about gaming, share banter and game together when we can. If you are bored of gaming alone feel free to check out our forums and say hello at www.gamersrespawn.co.uk
  • KalimKalim Members Join Date: 2020-02-10 Member: 257744Posts: 2 Fully active user
    I'm currently having the same issue after just moving my xbox one x into a different place in the house, i've attempted everything from clearing my local files to doing a power cycle to doing a soft reset, and nothing seems to work
  • EverReddyEverReddy UKMembers Join Date: 2016-05-23 Member: 217355Posts: 206 Advanced user
    narfblat wrote: »
    The only dev I've seen in this thread is Madsauce, back in March. The post asks all that have the issue hit "agree" on the post so they have some idea how many have the issue. Last I knew, he's still been working on bugfixing.

    Yeah, I had a DM from him in April saying he was looking into it, but not heard anything since. Would be nice to get some kind of update given the the severity of the issue for those that have it and the fact that it's been 10 months since then.
    Would rather lose by an inch than win by a mile. If you have to win to have fun, you've already lost.

    Member of Gamers Respawn - Mature gaming community for gamers aged 21+. We are a friendly bunch who like to have a laugh, chat about gaming, share banter and game together when we can. If you are bored of gaming alone feel free to check out our forums and say hello at www.gamersrespawn.co.uk
    zazufazu
  • zazufazuzazufazu Florida Members Join Date: 2020-02-23 Member: 258221Posts: 1 Fully active user
    the game crashed And straight up deleted my gams, tried to sync it back but haven’t had any luck. I’m very upset about this because i had about 100+ hours on the game.
  • EverReddyEverReddy UKMembers Join Date: 2016-05-23 Member: 217355Posts: 206 Advanced user
    zazufazu wrote: »
    the game crashed And straight up deleted my gams, tried to sync it back but haven’t had any luck. I’m very upset about this because i had about 100+ hours on the game.

    I was really hopeful of there being a fix when @madsauce messaged me last April to say he was going to work with Microsoft to resolve the issue, but it's disappointing that it's now been 10 months without even an update. :/

    I'd love to get back into the game and keep checking here to see if there's any news, but until the issue is fixed there's very little point. :(
    Would rather lose by an inch than win by a mile. If you have to win to have fun, you've already lost.

    Member of Gamers Respawn - Mature gaming community for gamers aged 21+. We are a friendly bunch who like to have a laugh, chat about gaming, share banter and game together when we can. If you are bored of gaming alone feel free to check out our forums and say hello at www.gamersrespawn.co.uk
  • Ape21Ape21 IndiaMembers Join Date: 2020-01-17 Member: 257228Posts: 6 Fully active user
    Syncing can be painful sometimes. Maybe it is due to the load on the servers. I fully powered off the Xbox and rebooted. If it doesn't work that way. Give it a rest then try few hours later.
  • GuddlefishGuddlefish Members Join Date: 2019-12-01 Member: 256060Posts: 11 Fully active user
    Still no update for the Savebug....
  • davec69davec69 United StatesMembers Join Date: 2018-03-27 Member: 239552Posts: 16 Advanced user
    Nothing.


    Nothing
    Guddlefish wrote: »
    Still no update for the Savebug....

  • hardrider2k2hardrider2k2 Members Join Date: 2020-04-21 Member: 260261Posts: 1 Fully active user
    Have we gotten anywhere with this? I am getting the exact same error on my save that I'm over 200 hours deep on... I did absolutely nothing as far as changing xbox or hardware. I've tried every fix imaginable. HELP!
  • davec69davec69 United StatesMembers Join Date: 2018-03-27 Member: 239552Posts: 16 Advanced user
    Checked the latest update May-2020 65011. Really hoping for a fix, but nothing. Same 0x83860012 error. Still can’t load my original save file, since upgrading from XB1S TO XB1X.
    Guddlefish
  • Simi_SlakkinenSimi_Slakkinen Members Join Date: 2019-12-08 Member: 256236Posts: 12 Fully active user
    Same, add your voice to the update on the home page. This bug has gone on far too long, all this update has seemingly done is add new problems. I'm not playing the game at all right now (and haven't since I replaced my console 6 months ago), I really want to get back into it but the bugs are too severe. Hope we don't have to wait another year for the next update to fix this.
    Guddlefishballito
  • ballitoballito PanamaMembers Join Date: 2020-05-19 Member: 261162Posts: 3 Freshly registered user
    I have been playing this game since March last two nights ago the counter said I was closing in to 5 days. I was starting to build the Neptune and last night I got the local safe error and then the sync error this is really sad and frustrating to have invested so much time. This game is reallly amazing and a real work of art, but that’s it for me if this issue is not solved I have to say goodbye and never comeback it’s amazing but I’m not doing all that again.
  • ballitoballito PanamaMembers Join Date: 2020-05-19 Member: 261162Posts: 3 Freshly registered user
    It’s has recently been updated and it just got messed up for me after playing for three month. It even almost cost me my relationship and now can’t even continue my gameplay

    Same, add your voice to the update on the home page. This bug has gone on far too long, all this update has seemingly done is add new problems. I'm not playing the game at all right now (and haven't since I replaced my console 6 months ago), I really want to get back into it but the bugs are too severe. Hope we don't have to wait another year for the next update to fix this.

  • ballitoballito PanamaMembers Join Date: 2020-05-19 Member: 261162Posts: 3 Freshly registered user
    Subscribe to Game Pass just for this game, oh well I try no mans sky, maybe have better luck with it.
  • davec69davec69 United StatesMembers Join Date: 2018-03-27 Member: 239552Posts: 16 Advanced user
    I did the same, and ended up buying the full game. Still can't load my saved file though. I have countless hours in that save. Darn shame.

    ballito wrote: »
    Subscribe to Game Pass just for this game, oh well I try no mans sky, maybe have better luck with it.

  • JaooGamerBRJaooGamerBR Los AngelesMembers Join Date: 2020-06-19 Member: 261960Posts: 1 Fully active user
    edited June 22
    Hello I'm having the same issue.I purchased the game and immediately put a ton of time into it (I loved it), but I'm really not interested in starting over at this auto clicker point and especially don't want to start a new one if I don't have full confidence in the save feature moving forward (would suck to lose it again).
    Obviously would love to resolve the issue and resume playing what I was fully enjoying, but kind of feel like I didn't get $30 worth of product if not, does that make sense?
    Post edited by JaooGamerBR on
  • HowardEHowardE TampaMembers Join Date: 2020-08-04 Member: 263008Posts: 20 Fully active user
    Thank you for the information everyone. I'm new here and needed it
  • aholmyaholmy Members Join Date: 2020-08-18 Member: 263356Posts: 1 Freshly registered user
    Played subnautica for the last 6 months through the pandemic and I upgraded from an og Xbox one last month to an X and I've tried literally everything to get my could save to sync. 120 hours gone ? Pretty ridiculous how long this has dragged on too!!
  • davec69davec69 United StatesMembers Join Date: 2018-03-27 Member: 239552Posts: 16 Advanced user
    Sorry to hear. But for what it's worth, welcome to our sad club. Unfortunately, the outlook appears no better today, than it did this time last year. Looks like our group may be just small enough that it does not warrant a response from the devs.

    Maybe after the release of the new Xbox Series X consoles, our ranks will grow large enough to warrant a response. One can only hope.


    aholmy wrote: »
    Played subnautica for the last 6 months through the pandemic and I upgraded from an og Xbox one last month to an X and I've tried literally everything to get my could save to sync. 120 hours gone ? Pretty ridiculous how long this has dragged on too!!

  • Justice67Justice67 United statesMembers Join Date: 2020-09-02 Member: 263744Posts: 2 Freshly registered user
    Wow this is utterly and completely depressing. For a few months I walked away from Subnautica on my Xbox One S and now suddenly I cant get my save to load to save my life. And I came into this forum and others looking for a fix, thinking theres no way this games saves have been unplayable for this many of us for this long. Yet sadly here I am reading months of comments with no fix In sight. I wish you all luck as it may seem, as some one said above, we do warrant a viable cause to get a response. Which really puts a damper of distrust on the game and devs when you've built so much and played so long.
  • Justice67Justice67 United statesMembers Join Date: 2020-09-02 Member: 263744Posts: 2 Freshly registered user
    Also yes I have tried everything In this forum and others, to try and get my save to load.
  • djpjdjpj IrelandMembers Join Date: 2020-10-28 Member: 265025Posts: 1 Freshly registered user
    I'm having this problem now too. I wanted to continue my survival save (30+ hours) and I can't sync the data. I've tried resetting my console, re installing the game. Everything that was mentioned in this thread already. Please tell me they're working on a fix!
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