MAJOR ISSUE (Save Bug)

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  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    So is there going to be an update soon fixing this
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members Posts: 3,075 Advanced user
    0x6A7232 wrote: »
    este_00 wrote: »
    Tarkannen wrote: »
    ... long list where you don't seem to understand probability

    Ok. So explain why devs couldn't replicate it. I'll wait.

    I'm making a wild guess here -- maybe the development console didn't use compressed saves, to make pulling everything apart easier? That doesn't explain the retail console not reproducing it, however, if it's just one console, I guess it's possible that one person (it was @Obraxis ) trying to make this happen might not have luck.

    Also, @Max there were I think two other Xbox saved game error codes people reported in various places, seemed very rare, but they were EDIT: **NOT** the null value error. I can go digging for them if you want.

    EDIT: Actually, one more thing: Anyone know how long this bug has been present? Could be it's been here since initial XB release, and has gotten more frequent as more content is added and file sizes got larger (more chances for x 1024 size)

    Missed the word not, my apologies.
    UWE Community guidelines | Guide to play in VR with Google Cardboard or Gear
    Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam
    Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section)
    Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server <- swing on by! | <a href="http://forums.unknownworlds.com/discussion/147726/subnautica-mods-came-across-some-right-here/p1" rel="nofollow" class="bbcode_url"">Subnautica mods <</span>- Hey look! Mods! | Humans don't crush at the depths you might think
    Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
  • TarkannenTarkannen North Carolina Join Date: 2016-08-15 Member: 221304Members Posts: 363 Advanced user
    edited April 6
    este_00 wrote: »
    Tarkannen wrote: »
    ... long list where you don't seem to understand probability

    Ok. So explain why devs couldn't replicate it. I'll wait.

    Are you kidding? I just laid it out: hundreds of normal Xbox players versus what, 20 developers testing on development kits (which run better than your average retail console incidentally). The odds of them hitting the exact same issue console players have been dealing with for a while is drastically smaller, which is why it took them so long to pin down the issue. But guess what? THEY PINNED DOWN THE ISSUE. They know what the issue is and announced they will release a fix soon, so why are you grumbling still?
    Tarkannen wrote: »
    For what it's worth, I'm not trying to be mean... I just don't like when people complain about issues that they don't fully understand and make unwarranted accusations.

    I wasn't being mean before but I'm not being nice now. You apparently just want to complain that things weren't fixed fast enough to suit your tastes. I understand your frustration but dude, the devs have been working on the issue for weeks now; they post they are working on a fix and you're still not happy. Don't forget they're working on trying to launch the retail game later this year, still have to add more story and content to the game and are going to start porting the PS4 version sometime soon.

    I went into that long rant about hexidecimal coding trying to at least attempt to explain why it took so long, @0x6A7232 could probably explain it better than I could. :smile: But if you're just gonna be snippy and not even try to understand that the devs are working hard on this game so everyone can enjoy it without issues, then I'm not going to try to relate things to you that you don't care about. :blush:
    Obraxis wrote: »
    We could replicate it. We did, twice. That's why it's fixed. It just took us a longer time than we would like.

    Less aggression please. Be nice.

    Oops, I'm sorry @Obraxis, I'll be nice. @este_00 you dress fashionably, and have good taste in videogames. :smiley:
    Like my avatar? She's Jane, she's cute and she's awesome! She comes from the webcomic Nerf NOW!! created by Jo Pereira, and you should go check it out right NOW!!
    dudehalo1230x6A7232
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
  • DaveyNYDaveyNY Schenectady, NY Join Date: 2016-08-30 Member: 221903Members Posts: 943 Advanced user
    edited April 7
    snark_attack.png

    B)

    Adding spoiler tag, less giant images next time please -Obraxis
    Post edited by Obraxis on
    Tarkannendudehalo1230x6A7232
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    What shark there are Sandsharks and there are Bonesharks ;)
    este_00
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    We are talking the oceans Subnuatica
    este_00
  • brichards54brichards54 Join Date: 2017-04-02 Member: 229375Members Posts: 2
    I don't know if this question has been asked yet but will this patch fix corrupted saves or will we have to start over? I have four saved games all with the same issue and I don't want to lose so many hours of work
    dudehalo123
  • HypeXjinxHypeXjinx Ohio Join Date: 2017-03-11 Member: 228848Members Posts: 8 Fully active user
    I don't know if this question has been asked yet but will this patch fix corrupted saves or will we have to start over? I have four saved games all with the same issue and I don't want to lose so many hours of work

    They said that when they realease the update it is going to fix them most likely so I wouldn't worry about it. I'm excited
    brichards54dudehalo123
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    Cant wait to compleat my aquitic plant study and every fish that fit in the small fish tank yay :) ☺ ☺
  • LondoLondo Join Date: 2017-04-05 Member: 229419Members Posts: 7 Fully active user
    I want to finish my base relocation. I crashed and lost my save when designing a serious base after tearing down the crappy storage site I had in the starting area. And I'd just found the scanner room parts too. I'm just scared to see how much progress I lost because it was a while before I saved.

    We seriously need autosaves and multiple save spaces.
    dudehalo123
  • ShotoutShotout Join Date: 2016-12-04 Member: 224576Members Posts: 221 Advanced user
    XB1S F; Just had save crash on me, null value. APR 6 2017 21:00 PST.
    11+ hrs
    base in lr
    went lab in lr scanned everything got 3 ion cubes, did not have key to terminal.
    went topside though west entrance to 250m depth.
    save was 5-10 min old.
    quit to main to reload.
    got null error.
    didn't repair lp5 nor comm relay.
    didn't goto aurora.
    didn't goto quarantine enforcement gun.
    did scan grappler.
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    @Londo wish you luck with your world
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    @Shotout well that sucks
  • Yargish89Yargish89 new mexico usa Join Date: 2016-05-27 Member: 217575Members Posts: 248 Advanced user
    Thank you subnautica team for fixing the save/load error ^^
  • TheDarkSunTheDarkSun United States Join Date: 2016-10-25 Member: 223364Members Posts: 18 Fully active user
    I just had this bug and now 8 hours of save data is just ****ing gone. "Save data loading failed (A null value was found where an object instance was required). 8 HOURS GONE PEOPLE!!! I understand "Early Access" but wowee. This one takes the cake. I can deal with the unbearable lag at times, but this? Are you kidding me? Do you know how hard it is to play Survival and survive for the first few hours, let alone 8 hours? I had a good base and everything going. Not to mention that, but right after I witnessed the Ship Buster firing, that was when ALL my 8 hours just went bye bye.
  • este_00este_00 Join Date: 2017-03-01 Member: 228436Members Posts: 40 Fully active user
    When is the new patch going out?
  • TheDarkSunTheDarkSun United States Join Date: 2016-10-25 Member: 223364Members Posts: 18 Fully active user
    I found the cause of my save data corruption. The Quarantine Enforcement Platform. This is the area where when I save it corrupts the save file. And by save if I save within 500meters of the place
  • gusmangusman Join Date: 2017-02-28 Member: 228423Members Posts: 8 Fully active user
    I started agin. All the remaining save files i had worked but gave a warning that new terrain might affect any saved bases etc. So i decided to start again... thanks for fixing the game I will look foward to enjoying this game once more.
  • wi2520wi2520 Join Date: 2017-04-08 Member: 229501Members Posts: 1
  • este_00este_00 Join Date: 2017-03-01 Member: 228436Members Posts: 40 Fully active user
    wi2520 wrote: »
    v6ml1lnzjo16.jpg


    I don't get it. Is this after the new patch? Did the 1/1024 patch go out and this still happened?
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members Posts: 3,075 Advanced user
    I'm betting Microsoft hasn't approved that patch yet...
    UWE Community guidelines | Guide to play in VR with Google Cardboard or Gear
    Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam
    Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section)
    Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server <- swing on by! | <a href="http://forums.unknownworlds.com/discussion/147726/subnautica-mods-came-across-some-right-here/p1" rel="nofollow" class="bbcode_url"">Subnautica mods <</span>- Hey look! Mods! | Humans don't crush at the depths you might think
    Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
  • SoupiestBasher2SoupiestBasher2 Wales Join Date: 2017-04-02 Member: 229373Members Posts: 8 Fully active user
    I'm still getting the null value error so I think the updaye hasn't come yet for xbox
  • ShotoutShotout Join Date: 2016-12-04 Member: 224576Members Posts: 221 Advanced user
    XB1S F;
    Had a freedom save go kaput after 53min
  • ObraxisObraxis Subnautica Animator, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts Posts: 2,758 admin
    I'm still getting the null value error so I think the updaye hasn't come yet for xbox

    We've not said the fix is out yet. We're waiting to hear back from Microsoft.
    dudehalo123TarkannenPrecision1302SoupiestBasher2
  • ShotoutShotout Join Date: 2016-12-04 Member: 224576Members Posts: 221 Advanced user
    Thanks Obraxis for keeping us informed.
    Precision1302
  • SoupiestBasher2SoupiestBasher2 Wales Join Date: 2017-04-02 Member: 229373Members Posts: 8 Fully active user
    Ok. That makes sense, Thank you Obraxis.
    Precision1302
  • ObraxisObraxis Subnautica Animator, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts Posts: 2,758 admin
    We got word from Microsoft we'll likely be going live with the save/load fix on the 12th, worse case 13th.
    dudehalo123SoupiestBasher2Precision1302HeartOfTheKING
  • dudehalo123dudehalo123 Join Date: 2017-04-05 Member: 229438Members Posts: 16 Fully active user
    Yes that is the best news i've herd all day (i know i spelt it wrong :D )
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