Crashing launching or playing Subnautica? -- READ ME FIRST! --

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Comments

  • Heny1000Heny1000 Finland Join Date: 2016-07-19 Member: 220426Members Posts: 2
    edited July 2016
  • TuramarthTuramarth Join Date: 2016-08-27 Member: 221791Members Posts: 9 Fully active user
    edited August 2016
    lot of crash, tried everithing and still crashing
  • LenyavuzLenyavuz Turkey Join Date: 2016-09-24 Member: 222554Members Posts: 1
  • jetolerjetoler USA Join Date: 2016-04-14 Member: 215741Members Posts: 7 Fully active user
    error: http://pastebin.com/UJxPMxS7
    Output Log:http://pastebin.com/JM6Div46
    I'm running windows 10 64bit, subnautica has always worked before it just suddenly stopped working and everytime I loaded in the game it crashed before it even successfully launched, My drivers are all up to date and I tried pretty much everything on the list.
  • antoniutantoniut Join Date: 2016-10-01 Member: 222766Members Posts: 2
    edited October 2016
    Everytime I approach mountains zone near island coming from south, inside seamoth, game crashes

    Edit: Nothing to do with the above said: crashes some time after loading

    Post edited by antoniut on
  • antoniutantoniut Join Date: 2016-10-01 Member: 222766Members Posts: 2
  • NozyspyNozyspy Great Britain Join Date: 2016-10-02 Member: 222806Members Posts: 2 Fully active user
    Lots of crashes today after the latest experimental build, they seem to happen when moving too fast through an area that is loading.
  • drkrabskidrkrabski Россия Join Date: 2016-10-05 Member: 222876Members Posts: 2
  • drkrabskidrkrabski Россия Join Date: 2016-10-05 Member: 222876Members Posts: 2
    when you start the game with the team force-d3d9, has encountered the following bug -
  • tovtov Join Date: 2016-10-07 Member: 222929Members Posts: 10 Fully active user
    Game don't start since Nvidia 373.06 pilot is installed

    thanks

    DX diag in attachment

    and

    outpout log:

    Initialize engine version: 5.3.6f1 (29055738eb78)
    [VRDevice] Initialization of device oculus failed.


    (Filename: Line: 88)

    GfxDevice: creating device client; threaded=1
    Direct3D:
    Version: Direct3D 11.0 [level 11.0]
    Renderer: NVIDIA GeForce GTX 980M (ID=0x13d7)
    Vendor: NVIDIA
    VRAM: 8152 MB
    Begin MonoManager ReloadAssembly
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-CSharp.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.UI.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Poly2Tri.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Poly2Tri.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\iTween.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\iTween.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\LibNoise.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\LibNoise.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\LitJson.dll (this message is harmless)
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    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\LumenWorks.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\LumenWorks.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\protobuf-net.dll (this message is harmless)
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    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityEngine.CrashLog.dll (this message is harmless)
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    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\ConsoleUtilsImport.dll (this message is harmless)
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    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\HardwareVideoImport.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\HardwareVideoImport.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\StorageImport.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\StorageImport.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\TextSystemsImport.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\TextSystemsImport.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UnityPluginLogImport.dll (this message is harmless)
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    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UsersImport.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\UsersImport.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\XboxOneCommonImport.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\XboxOneCommonImport.dll into Unity Child Domain
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Newtonsoft.Json.dll (this message is harmless)
    Loading D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\Newtonsoft.Json.dll into Unity Child Domain
    - Completed reload, in 0.065 seconds
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\System.Core.dll (this message is harmless)
    Platform assembly: D:\SteamLibrary\steamapps\common\Subnautica\Subnautica_Data\Managed\System.dll (this message is harmless)
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Specular IBL' - Pass 'FORWARD' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Specular IBL' - Pass 'DEFERRED' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Specular IBL' - All passes removed
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Specular IBL' - Pass 'FORWARD' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Specular IBL' - Pass 'DEFERRED' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Specular IBL' - All passes removed
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Bumped Specular IBL' - Pass 'FORWARD' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Bumped Specular IBL' - Pass 'DEFERRED' has no vertex shader
    WARNING: Shader Unsupported: 'Marmoset/Mobile/Self-Illumin/Bumped Specular IBL' - All passes removed
    Initializing input.

    Input initialized.

    desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
    D3D11: Failed to create RenderTexture (0 x 0 fmt 27 aa 1), error 0x80070057

    (Filename: Line: 265)

    D3D11: Failed to create RenderTexture (0 x 0 fmt 44 aa 1), error 0x80070057

    (Filename: Line: 265)

    Initialized touch support.

    UnloadTime: 0.908126 ms
    [VRDevice] Initialization of device oculus failed.


    (Filename: Line: 88)

    Steamworks: Initialised and ready for use.

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    FMOD Studio: Creating runtime system instance

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    Loading game settings

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    Process name: Subnautica

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    changeset 38227, QualityLevel = 2

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    OK Running Win64

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    SystemInfo:
    deviceModel = GT72 2QE (Micro-Star International Co., Ltd.)
    deviceName = MSI
    deviceType = Desktop
    deviceUniqueIdentifier = d82bd5d80d5ac20da080c20b82d3702788df6ef8
    graphicsDeviceID = 5079
    graphicsDeviceName = NVIDIA GeForce GTX 980M
    graphicsDeviceType = Direct3D11
    graphicsDeviceVendor = NVIDIA
    graphicsDeviceVendorID = 4318
    graphicsDeviceVersion = Direct3D 11.0 [level 11.0]
    graphicsMemorySize = 8152
    graphicsShaderLevel = 50
    npotSupport = Full
    maxTextureSize = 16384
    operatingSystem = Windows 10 (10.0.0) 64bit
    processorCount = 8
    processorFrequency = 2494
    processorType = Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
    supportedRenderTargetCount = 8
    supports3DTextures = True
    supportsAccelerometer = False
    supportsComputeShaders = True
    supportsGyroscope = False
    supportsImageEffects = True
    supportsInstancing = True
    supportsLocationService = False
    supportsRawShadowDepthSampling = True
    supportsRenderTextures = True
    supportsRenderToCubemap = True
    supportsShadows = True
    supportsSparseTextures = True
    supportsStencil = 1
    supportsVibration = False
    systemMemorySize = 16337


    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    Streamer not ready for subnautica_logo

    (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/.\LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/libLibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/.\libLibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/libLibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/.\LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/LibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/libLibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/.\libLibOVRPlatform64_1
    Fallback handler could not load library D:/SteamLibrary/steamapps/common/Subnautica/Subnautica_Data/Mono/libLibOVRPlatform64_1
  • kenthjhonskenthjhons Philippines Join Date: 2016-10-29 Member: 223452Members Posts: 5 Fully active user
    Please help my game always crashes
    System info and output_log is here:
    http://pastebin.com/J8rknD7T
  • FaneTheHyenaFaneTheHyena Join Date: 2016-11-01 Member: 223559Members Posts: 1
    hi i played the game for 15 ours and one of my friends with me and both of us crashed the game after 15 hours and only when we loaded up the next area frames the game crashed just from leaving the area and go in a new one what is this Pls Help Someone
  • tomas145tomas145 Join Date: 2016-11-05 Member: 223682Members Posts: 1 Fully active user
  • ilyasnahirciilyasnahirci Join Date: 2016-11-07 Member: 223724Members Posts: 1
  • chrictonchricton Join Date: 2016-11-01 Member: 223556Members Posts: 6 Fully active user
    First in-game crash and after 145+ total hours of play.

    Access Vio in Subnautica.exe
  • Sebaxtian10Sebaxtian10 Join Date: 2016-11-11 Member: 223800Members Posts: 1
    http://pastebin.com/yjUBLbMg


    that's my crash report. this only happens when i go to an island. my specs are top of the notch too!

  • willardywillardy Join Date: 2016-11-12 Member: 223821Members Posts: 1
    That's my crash report. Impossible to continue playing, always crash with seamoth, prawn and Cyclop. Please, fix this error.
    Fixxer182
  • Fixxer182Fixxer182 Germany Join Date: 2016-11-12 Member: 223822Members Posts: 21 Advanced user
    That's my crash reports. Impossible to continue playing, always crash with seamoth or diving or if i am around my base.


    My System

    OS: Win10 Pro x64
    CPU: I7-3820 4x 3,6Ghz (8 Threads)
    GPU: ASUS DUAL OC GTX 1060 with 6GB VRAM
    RAM: 64GB
    SSD: ADATA SX910 512GB
  • GawainGawain Join Date: 2016-11-13 Member: 223846Members Posts: 27 Advanced user
    edited November 2016
    I have played Subnautica for about a month and was playing at 1920x1080 at highest details with very little stuttering or lags. Ever since 40062 update the game crashes A LOT, even if I lower my details to lowest (the chance for crash or lag seems to be a bit lower on lowest detail though). There are moments where I load the game, do a few steps in base or move a bit in water and I get a 2-3 minute (yes, MINUTE!!!) freeze, then the game either continues or crashes. This renders the game virtually unplayable, since instead of having fun for an hour or two, I get stressed every few minutes with either a crash or insane lag at least. Before 40062 version I played for about 70 hours at least and didn't have a single crash.
    From what I read I'm not the only one and I really hope this is already getting some attention.
    Thank you for this amazing game, I certainly hope you keep it that way by fixing serious issues like these :-)

    OS: Win7 Pro x64
    CPU: Intel i5-4590 @ 3.3GHz (no OC)
    GPU: Gigabyte nVidia GeForce GTX 750 Ti (no OC)
    RAM: 8GB DDR3 1666
    HDD: SSD OCZ Vertex-460 200GB

    current Subnautica version: 40062 (not using experimental)

    attached all crashreports I had in last 5 days
    Post edited by Gawain on
  • chrictonchricton Join Date: 2016-11-01 Member: 223556Members Posts: 6 Fully active user
    Third crash with 40062. Here's the latest report.
    BTW, I had no crashes with 38227 and ran it hard during its time.
  • GawainGawain Join Date: 2016-11-13 Member: 223846Members Posts: 27 Advanced user
    edited November 2016
    Ok a minor update on the issue - cleaning the "CellsCache" and "CompiledOctreesCache" does the job. The savegame went from 900MB down to 190MB, no stuttering or lags, back on full detail. However, this is just a workaround and not a solution, since this resets any ocean floor changes (also resets any picked resources), so if someone has dug their base into a rock or underground, they are stuck with no solution whatsoever.
  • Fixxer182Fixxer182 Germany Join Date: 2016-11-12 Member: 223822Members Posts: 21 Advanced user
    I have switch to experimental and there are the same problems: lagging, massive frame drops and crushes
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members Posts: 5,199 Advanced user
    UWE Community guidelines | Guide to play in VR with Google Cardboard or Gear | Increase Subnautica view distance | Useful info to post with error reports | Recovery of corrupted saved games | How to easily update your drivers
    Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam | Tips for Subnautica beginners | Why can't the devs "just fix it"? - a modding session for you to educate yourself with Want more frames? Try adding this to your launch options: -window-mode exclusive | Solve options not saving or black screens by deleting options file | Possible workaround for Pause / Menu Bug | Rescue a trapped Seamoth / PRAWN
    Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section) | Blue screens or computer freezing up? Try this fix (updates a corrupted DX10 compatibility file in the graphics driver that sometimes doesn't get updated)
    Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server ← swing on by! | SuspensionRailway's Modding Emporium Categorized list of mods, including 1st playthrough-friendly Hey, look, mods! ReShade mods Subnautica NexusMods
    Humans don't crush at the depths you might think
    Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
    Forum BBCode Rainbow text generator
  • chrictonchricton Join Date: 2016-11-01 Member: 223556Members Posts: 6 Fully active user
    0x6A7232 wrote: »

    Does the output_log.txt in the crash folder differ from the output_log.txt in ..\Subnautica_data?
  • Fixxer182Fixxer182 Germany Join Date: 2016-11-12 Member: 223822Members Posts: 21 Advanced user
    with the today outcoming update my game doesn't start. Its crashes directly
  • cem06cem06 Join Date: 2016-11-15 Member: 223899Members Posts: 2
  • cem06cem06 Join Date: 2016-11-15 Member: 223899Members Posts: 2
    cem06 wrote: »

    pls help me
    i dont play subnatica
  • dalisterbodalisterbo Join Date: 2016-11-19 Member: 224077Members Posts: 1
    The game keeps crashing when i try to enter the Sparse Reef from the South side (from grassy plateus just next to the grandreef) Playing on experimental and have the same error on recommended and highest graphics settings. Might be an error when loading the terrain because it freezes for 2-3 seconds wich it does sometimes when terrain needs to be loaded in.
  • Darker132Darker132 Join Date: 2016-06-26 Member: 219115Members Posts: 9 Fully active user
    it crashed when i was near the Deep Grand reef and the aurora
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