[x-post from SN Bug Reporting]: Found a FIX for the recent Save/Load Bug

0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
@HeartOfTheKING posted the following here:
So after 17 hrs and 25 mins on a new game, I got hit with the horrid save/load bug for the first time. I was totally bummed and decided I wasn't gonna start again till they fixed this and released the Infected update. But before throwing in the towel, I decided to try something (I'm really enjoying this game since the recent 2 in 1 update) and it worked!! :D So here's what I did step by step. First I hit the Home button, pressed Menu and exited the game. Then pressed Menu again and went to Manage Game, scrolled down to Saved Data, selected the file (NOT Delete All) and then selected Delete From Console (DO NOT select Delete Everywhere). I had to do this twice, after the 1st time, the file was still there. After that I just loaded the game back up, then it began to Sync Files (can't remember if this started before pressing menu or after). During the Sync it froze a couple times (once around 60 something % and again at 99%) I thought it wasn't going to work, Hakuna Matata though, just give it a min and it'll go. After that was done my saved game was there (the save was a couple saves prior to the one that was corrupted, 30 mins game time, I think it took me back to the last non-corrupted save file). I have since played past that point, saved and loaded the game with no problems and I can now "Just Keep Swimming". I hope this helps everyone, let me know how it goes and pass the info to your fellow Divers. Maybe this will also help the devs figure out the issue so it can get fixed soon. I'll update this if I have another save/load issue.

Comments

  • JustAwesome360JustAwesome360 Join Date: 2017-03-06 Member: 228670Members
    If that doesnt work try making a new world and using console comands to get back to where you started. LB+RB+A, wikipedia will show you the commands.
  • JustAwesome360JustAwesome360 Join Date: 2017-03-06 Member: 228670Members
    I just tried it and it didnt work.
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Obraxis wrote: »
    The "Infected Update" passed MS Cert for Xbox & will go out on the Xbox today at 6:00 AM PST.

    As @Max has said, we have still not been able to reproduce the issue. I've personally spent nearly a week testing the game on both a retail console and a XDK development kit, playing games, trying to reproduce the save/load issues people have been having with no success.

    Max has made some potential fixes and added additional information to the error message that pops up. If this happens for you once the new update is out , please post screenshots of this error so we can locate the problem.

    Thanks everyone for your help and apologies for the issues you're having. We're working very hard on this and it's top priority.

  • JoePineapplesJoePineapples England Join Date: 2017-03-23 Member: 229130Members
    Thanks, but only worked once. Just have to wait for the problem to be fixed.
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Thanks, but only worked once. Just have to wait for the problem to be fixed.

    What? No, no, they're asking for the error message displayed when it won't work, as they've put more checks in. This will allow them to see where the error is occurring in the code. So, if you have a broken save, can you post a screenshot of the message displayed?
  • brichards54brichards54 Join Date: 2017-04-02 Member: 229375Members
    mln7tzjtzkll.jpg
    This is the message I get every time I try to load a save. I have multiple saved games trying to fix the problem and I get the same message on all of them.
  • AgentSkellyAgentSkelly Chicago Illinois At The Moment Join Date: 2017-03-09 Member: 228760Members
    edited April 2017
    ive not had any issues after trying multiple methods and i found one it doesnt matter how many things you scan its a random chance your file will be corrupted if you leave through the session through the games menu i have had 0 issues since ive started triple saving and then just hitting the xbox home menu while still in the session and hitting the start/menu button when on the home page over subnautica and hitting quit on the home menu of xbox and i have had no issues since ive started doing that i have a 27 hour save with all the blue prints and multiple bases and almost every pda in the game and ive got all the data terminals so this works great hope it works for you if it does please share this on other threads like this. Thanks!
    https://forums.unknownworlds.com/discussion/149106/save-load-issues-for-xbox-one-fixed-soon#latest
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