I heard that deleting the cells cache folder from the saved game files helps with crash issues. I was crashing literally every 30 seconds to 1 minute of play time, so I tried it. It actually helped! I am still getting random crashes (access violations) but maybe once every couple hours of game play instead of being completely unplayable. Here is my latest crash report if it helps at all. This is after a cells cache folder delete.
So a lot mentioned earlier like deleting Cell Cache #14-18-15 helped out a lot, but I am still having an issue that didn't occur until today. Now when the game loads in, it crashes immediately after the loading screen fades and my base appears. So much so I can see both. It is yet another access violation error, but I also am on the most recent experimental build. Keep up the awesome work devs!
Crashed twice. occurred when moving in a straight line at high speed, first was in a seamoth, second in the seaglide. these occurred before trying the cell 14-18-15 fix and after.
What did I do?
Ive just finiched my big submarine, loaded the prawn into it, and went out into the deep sea to explore, was so proud i found the silver deposit, and big nasty human eater creatures.
after a succesfull run, I went home to unload my uran and silver. to recharge and restock. I wanted to try something diffrent, taking my little seamoth for a spin.
When I got out to the long grass thingy, everthing froze and it told me to send you all these files.
I really hope it helps, I love the game, and even bought a copy to my friend, wich I might say she is totally addicted to.
Kind regards
Ragnorf
Subnautica now is impossible to play for my. When i'm going to the alien island, or when im coming back the game always crash. It is impossible to move anymore.
http://pastebin.com/bhJJ5iML I have ALOT of time put into my save and I hope I dont have to start over... also hope I didnt break it myself somehow. I'm going to start a new save for now (I really want to play but cant with so many crashes) I hope I can hear a solution soon.
Hey there, I've run into a string of crashes today, I have a whole bunch of saved crash reports and they seem to be occuring mostly when transitioning between each of the biomes. I do not know how to send these reports to someone that can use them. I should also mention they have all except one time been whilst driving the cyclops.
I had a complete crash while in the Seamoth, navigating with it. I'm guessing it was a rendering issue? Not sure if the upcoming patch will address it, but wanted to have it documented, just in case.
I also have 3 of the crash reports the game collected and placed in the Subnautica game folder, each time it happened. Though the first crash was after an hour or so of game play, it happened two more times, within 5 minutes or so of rebooting the game each. Since I cannot upload zips to the board, here's a Dropbox link! =-D
I've got five instances of the same error for you today.
The following happend:
I podded around with my Seamoth, in the last crash i was walking with my freshly crafted PRAWN-Suit when suddenly the game freezes while the sounds are still playing for about 10 to 15 seconds.
I release keybord and mouse in fear of contributing to an lag.
Then, the game is surprisingly fine for about 5 seconds before it decides to crash.
Every single time I head towards or back anywhere near the mountain island, the game lags like crazy and it's sort of a miracle if it doesn't crash. But once i get close enough the game runs normal. I think this is because the game is trying to load too much creepvine which is the quickest path.
Hope this helps. Currently unplayable at 1 fps with frequent crashes.
Additional details:
Checkdisk is clean... 255GB SSD for OS and Steam.
Game files validated OK.
Adding Steam launch option "-window-mode exclusive " no improvement.
Additional system details in link above.
The game crashes every time I go down the cave (to the point where I'm about to exit) that's by pod 17. Doesn't matter if I'm in the Seamoth or Seaglide or swimming down on my own.
When trying to open the hatch on the Aurora wreck just east of lifepod 3 the cutter will go to 100% then it wont open.
It will simply look like the final animation of the cutting, for all eternity, without falling off.
Well, it does give off a shade of sort..
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
The door will remain closed and cannot be opend even if cutting it again
Hi again, next bugreport, this will cause the game to crash every time I do it.
No matter what settings i try.
To recreated this issue, put on signal for lifepod 3, place yourself 250m ish east of the lifepod at slightly below surface level.
Swim from east to west, towards the lifepod. At approx 224m the game will freeze for 10-30 sec or instantly crash it for you. If it just lagged a bit - swim a bit further.
CTD every 30 minutes or so. Can be played in VERY short sittings only at this point. Hope this game gets fixed because i enjoy the heck out of it and the constant crashes are extremely discouraging for playing the game at all.
Hi,
this is my first post so first of all I wanted to say big thanks to developers for this great game!! Thank you!
From Jan 21st I collected some crash logs and probably would not send them (i am a bit lazy, so i only use F8 report bug ingame) but I reached the point where the crashes took away all the fun from playing.
all crashes happened just or shortly after FPS drop to 3-4fps [usually I have 40-50]. Mostly when I dived into Deep Grand Reef or Blood Kelp Zone, one when i was near Mushroom Forest.
Hello.
I have a problem - when I swim from Lifepod 5 to Mountain Precursors' Island my game starts to very slowing down and gets 'frozen'. Music is playing, but I can't move and have to restart game from Task Manager.
It's ~300/400m from Lifepod 5, on the mountains biome (I think this biome causes problem), just over kelp forest biome.
I have 25% CPU and 20% of RAM usage while playing, never had that problem before; only in this place.
@Edit: I found that Basalt Island (?) which is there may causes this problem. @Edit2: Screenshot: http://imgur.com/a/CqTZh at this moment game got frozen
Greetings,
just bought the game, I´m 76 minutes in. Already 3 or 4 crashes during beginners-gameplay at this early state, resulting in a black screen and/or white screen (Task doesn´t respond) and of course a lost game progress because there is no autosave yet. (situation when crashed: Random swimming around near the escape pod, trying to enter/leave the espace pod)
Haven´t tried that "delete cells cache" method yet. My gaming Rig works just fine for hundrets of other games. There´s a subnautica profile in my Radeon Settings and already tried different config changes.
The games crashes frequently and is unplayable at this state.
Comments
crash.dmp: https://www.dropbox.com/s/ao48gn4dfcp54sv/crash.dmp?dl=0
DxDiag: https://www.dropbox.com/s/ot8hr1uno23w1rh/DxDiag 1-7-17.txt?dl=0
error.log: https://www.dropbox.com/s/8em04y67tzotxvq/error.log?dl=0
output_log.txt: https://www.dropbox.com/s/1qbjv86j2j7ex0h/output_log.txt?dl=0
Here are my files, and I hope this helps!
DxDiag: http://pastebin.com/YxpgVGPh
output_log: http://pastebin.com/wPNdDW1x
Dxdiag:
http://pastebin.com/gpAAHNft
Output_log before Cellfix: https://www.dropbox.com/s/s59l5d3nlwu9hgg/output_log_1.txt?dl=0
Output_log after Cellfix: https://www.dropbox.com/s/w1afn7rku33abak/output_log_2.txt?dl=0
dxdiag+errorlog+outlog
http://pastebin.com/CQ4cmY1Z
Here is the crash report
<a href=http://www.filedropper.com/2017-01-11020758><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >share files free</a></div>
Here is the output log
<a href=http://www.filedropper.com/outputlog_12><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >upload files free</a></div>
Here is my Dxdiag
<a href=http://www.filedropper.com/dxdiag_16><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >online backup storage</a></div>
What did I do?
Ive just finiched my big submarine, loaded the prawn into it, and went out into the deep sea to explore, was so proud i found the silver deposit, and big nasty human eater creatures.
after a succesfull run, I went home to unload my uran and silver. to recharge and restock. I wanted to try something diffrent, taking my little seamoth for a spin.
When I got out to the long grass thingy, everthing froze and it told me to send you all these files.
I really hope it helps, I love the game, and even bought a copy to my friend, wich I might say she is totally addicted to.
Kind regards
Ragnorf
Error.log
output_log
crash.dmp
Subnautica is crashed when I try to go forward on Seamoth at full speed.
https://drive.google.com/open?id=0B7kKawFO03k8R25fV1I1T1J6UDQ
output_log: http://pastebin.com/mYaPdAJm
DxDiag: http://pastebin.com/9ba6Egpv
Subnautica now is impossible to play for my. When i'm going to the alien island, or when im coming back the game always crash. It is impossible to move anymore.
Here you go with the log
http://pastebin.com/iJXtv1cN
Game has crashed multiple times over 24-hour period while swimming and while in Seamoth, usually following lag while transitioning between biomes.
DxDiag: http://pastebin.com/ys4bchmW
output_log 1: https://pastebin.com/uRTqDfdY
output_log 2: https://pastebin.com/BKm8u1Vb
output_log 3: https://pastebin.com/QVvUKykJ
output_log 4: https://pastebin.com/XR9QPkXL
output_log 5: https://pastebin.com/a4va0cMm
output_log 6: https://pastebin.com/Tdj6b337
output_log 7: https://pastebin.com/S2cV0WAB
output_log 8: https://pastebin.com/iMTiRh6z
output_log 9: https://pastebin.com/P7mhAXxE
output_log 10: https://pastebin.com/k3BJg1jy
output_log 11: https://pastebin.com/VYnkxmHL
output_log 12: https://pastebin.com/bVY7yg9U
output_log 13: https://pastebin.com/Qd7EgN6D
https://drive.google.com/file/d/0B4b_MmKwzmlBaFRSb0tiUmwybEU/view?usp=sharing
https://drive.google.com/file/d/0B4b_MmKwzmlBYnJsQVlqaGRGWWc/view?usp=sharing
https://drive.google.com/file/d/0B4b_MmKwzmlBcTZqUVh0dGtjc0U/view?usp=sharing
https://drive.google.com/file/d/0B4b_MmKwzmlBOV9MZ1hBd2lOWTQ/view?usp=sharing
output log: http://pastebin.com/AdEKcSyU
DxDiag: http://pastebin.com/U3ZTQGWy
error: http://pastebin.com/TTbFMNex
I also have 3 of the crash reports the game collected and placed in the Subnautica game folder, each time it happened. Though the first crash was after an hour or so of game play, it happened two more times, within 5 minutes or so of rebooting the game each. Since I cannot upload zips to the board, here's a Dropbox link! =-D
Output log: http://pastebin.com/Yyyj0V9m
DxDiag: http://pastebin.com/ZkxitY7M
Crash folders: https://www.dropbox.com/s/ceajdzxmyevmktv/subnautica-crashfolders.zip
I've got five instances of the same error for you today.
The following happend:
I podded around with my Seamoth, in the last crash i was walking with my freshly crafted PRAWN-Suit when suddenly the game freezes while the sounds are still playing for about 10 to 15 seconds.
I release keybord and mouse in fear of contributing to an lag.
Then, the game is surprisingly fine for about 5 seconds before it decides to crash.
DxDiag: pastebin.com/vbpQRVGp
Output log #1 (1.220 Kb):
line 1-5000: pastebin.com/vjcf6JYJ
line 5001-10000: pastebin.com/BLDBUUDg
line 10001-15375: pastebin.com/gyqRaUVe
error #1: pastebin.com/XYV6WegX
Output log #2 (947 Kb):
line 1-5000: pastebin.com/EtkWEUef
line 5001-10000: pastebin.com/3LzjLRNq
line 10001-13324: pastebin.com/jH2fxera
error #2: pastebin.com/rhQrSuwU
Output log #3 (481 Kb): pastebin.com/mMxrin2J
error #3: pastebin.com/kuTV43cB
Output log #4 (547 Kb):
line 1-5000: pastebin.com/iVvazqav
line 5001-8488: pastebin.com/k2qsQHp6
error #4: pastebin.com/p2hA05eX
Now, the 5th output log is a real biggie with an amazing size of, drummroll please:
Drrrrrrrrrrrrrrrrrrrrrrrr
27.418 Kb.
Due to the size of this file, I decided to upload it to another provider.
output log #5:
<a href=http://www.filedropper.com/outputlog_4><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >upload files online</a></div>
I'd reccomend to grab youself a can of coffee and some peeled fruit and/ or some cookies while you look into this file.
Now for the last error of this post.
error #5: pastebin.com/yGLpFhWh
That's all I have for you today.
Have fun and keep up the ggod work.
Every single time I head towards or back anywhere near the mountain island, the game lags like crazy and it's sort of a miracle if it doesn't crash. But once i get close enough the game runs normal. I think this is because the game is trying to load too much creepvine which is the quickest path.
two crash logs:
https://www.dropbox.com/sh/ref6rcsk2ud0dnb/AAAIBWwbC3-BSYu7w3k9iS-9a?dl=0
https://www.dropbox.com/sh/4104cemq8mk31gt/AADBDATqy_lUHun89XTFIkIqa?dl=0
and here is a dxdiag: https://www.dropbox.com/s/9nnkm6rm4hkee82/DxDiag.txt?dl=0
DxDiag: http://pastebin.com/rsVZzZpp
Output Log: http://pastebin.com/vXQbiYAL
https://mega.nz/#F!BtMTDRjD!boJvjddTl7AcYGzpH9aMEw
Hope this helps. Currently unplayable at 1 fps with frequent crashes.
Additional details:
Checkdisk is clean... 255GB SSD for OS and Steam.
Game files validated OK.
Adding Steam launch option "-window-mode exclusive " no improvement.
Additional system details in link above.
http://pastebin.com/2EMDRteT
DxDiag: http://pastebin.com/h2kQjMHB
Was totally unlucky. Ran into my first real bug.
When trying to open the hatch on the Aurora wreck just east of lifepod 3 the cutter will go to 100% then it wont open.
It will simply look like the final animation of the cutting, for all eternity, without falling off.
Well, it does give off a shade of sort..
Please see pic.
Error here from output_log:
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Shader 'UWE/Marmoset/VFX/Bumped Specular IBL - Mesmer': fallback shader 'Marmoset/Mobile/Self-Illumin/Bumped Specular IBL' not found
Trigger opened event
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
L0: CellManager::EstimateBytes total ms: 3.7168 self ms: 3.7168
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
L0: EstimateCompactOctreeBytes total ms: 1.0447 self ms: 1.0447
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Heartbeat CSV, time s,99.12, GC.GetTotalMemory MB,393.5781, OctNodes MB,7.247925, CompactOctrees MB,80.82182, CellManager MB,12.74481, ClipMapManager MB,25.63264, GCCount,31, PlayerPos,66.14001,-31.21723,385.7089, WorkingSet MB,1642.258
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
The door will remain closed and cannot be opend even if cutting it again
Please help correct this
No matter what settings i try.
To recreated this issue, put on signal for lifepod 3, place yourself 250m ish east of the lifepod at slightly below surface level.
Swim from east to west, towards the lifepod. At approx 224m the game will freeze for 10-30 sec or instantly crash it for you. If it just lagged a bit - swim a bit further.
Output_log data:
http://pastebin.com/zspz8EV6
This may, or may not, be connected to the previous report above about the door that cannot be cut.
It has a 100% crashrate
System: http://pastebin.com/cjuBBz5G
Output log: http://pastebin.com/cjuBBz5G
this is my first post so first of all I wanted to say big thanks to developers for this great game!! Thank you!
From Jan 21st I collected some crash logs and probably would not send them (i am a bit lazy, so i only use F8 report bug ingame) but I reached the point where the crashes took away all the fun from playing.
So, to the point, here you can find folders with crashfiles:
https://www.dropbox.com/sh/wnbo4jd17xdffz9/AABOO4hEu4HxuVfJV13bqzlQa/Subnautica Crashlogs?dl=0
all crashes happened just or shortly after FPS drop to 3-4fps [usually I have 40-50]. Mostly when I dived into Deep Grand Reef or Blood Kelp Zone, one when i was near Mushroom Forest.
Hope you fix it soon
i have the recomended specs, but the game lags few seconds after i open the saved slot(more than 20 hours), and then crashes.
here is the output logs. good luck
https://drive.google.com/open?id=0B8X1g73zirfASzN2UEhSS0hLZEU
I have a problem - when I swim from Lifepod 5 to Mountain Precursors' Island my game starts to very slowing down and gets 'frozen'. Music is playing, but I can't move and have to restart game from Task Manager.
It's ~300/400m from Lifepod 5, on the mountains biome (I think this biome causes problem), just over kelp forest biome.
I have 25% CPU and 20% of RAM usage while playing, never had that problem before; only in this place.
@Edit: I found that Basalt Island (?) which is there may causes this problem.
@Edit2: Screenshot: http://imgur.com/a/CqTZh at this moment game got frozen
just bought the game, I´m 76 minutes in. Already 3 or 4 crashes during beginners-gameplay at this early state, resulting in a black screen and/or white screen (Task doesn´t respond) and of course a lost game progress because there is no autosave yet. (situation when crashed: Random swimming around near the escape pod, trying to enter/leave the espace pod)
Haven´t tried that "delete cells cache" method yet. My gaming Rig works just fine for hundrets of other games. There´s a subnautica profile in my Radeon Settings and already tried different config changes.
The games crashes frequently and is unplayable at this state.
Dxdiag: http://pastebin.com/CUNKGzxj
Output_log: http://pastebin.com/v87eehjg
Please fix that issues.
And I got some further request: Please add some autosave feature!