Traded My XB1S for anew XB1X last weekend. Now Sync Error 8083201c

davec69davec69 United States Join Date: 2018-03-27 Member: 239552Members Posts: 7 Fully active user
Sorry for the double post, I added this message in another thread.

Can anyone help with this error 8083201c? A couple weeks ago, I finished Subnautica on my XB1S, in Survival mode. The following weekend, i traded in my XB1S for a new XB1X. Fresh install of all of my games, including Subnautica. Now when I try to open my save file, which is stored in the cloud, i get the unable to sync your data 8083201c error. I did follow some steps from other threads here, like clearing the local save file copy on my XB1X, but I still cannot download my saved game from the cloud. Can anyone help?
the_iron_shrek

Comments

  • the_iron_shrekthe_iron_shrek UK Join Date: 2018-04-03 Member: 239766Members Posts: 2 Freshly registered user
    I'm getting the same thing. The game just will not sync. I thought it was something I was doing wrong as I've just upgraded to XB1X. It gets to 99% and fails. Can this be sorted asap as it seems like a major problem.

  • davec69davec69 United States Join Date: 2018-03-27 Member: 239552Members Posts: 7 Fully active user
    Sorry to hear that you are having the same problem. Hopefully one of the devs will wander by, with some assistance.

    I'm getting the same thing. The game just will not sync. I thought it was something I was doing wrong as I've just upgraded to XB1X. It gets to 99% and fails. Can this be sorted asap as it seems like a major problem.

  • ObraxisObraxis Subnautica Animator, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts Posts: 2,959 admin
    I tested syncing between my XboxOne and XboxOneX and found no issues. I then tested the reverse, again no issues were seen.

    Syncing issues are on Microsoft's end I'm afraid, as their service is meant to upload and download everything. The game itself doesn't do any of the work.
  • davec69davec69 United States Join Date: 2018-03-27 Member: 239552Members Posts: 7 Fully active user
    So Microsoft is the problem? Is there any way for those of us with this 8083201c error to recover our saved cloud game, or are we just out of luck?
  • AnomalyDetectedAnomalyDetected Alterra Housing District: Planet Vicaron Join Date: 2017-04-19 Member: 229741Members Posts: 599 Advanced user
    davec69 wrote: »
    So Microsoft is the problem? Is there any way for those of us with this 8083201c error to recover our saved cloud game, or are we just out of luck?

    Best idea is to contact Microsoft and ask about it to them.
    ================Anomaly================
    "Life is a game,
    which the universe plays with itself."

    Well said, Jochi Khasar. Well said.
    ================Anomaly================
  • narfblatnarfblat Utah, USA Join Date: 2016-05-15 Member: 216799Members Posts: 493 Advanced user
    Most Google results of that error code weren't helpful, though it did show it happens for multiple games, not just subnautica. The only fix that helped anyone was to reboot both your router and your xbox.
  • BlueDino2001337BlueDino2001337 Join Date: 2018-02-07 Member: 237114Members Posts: 7 Fully active user
    I'm not sure if it actually work but I had decided to restart the whole game system and any data shared among (xbox one only) and so far it been okay, may take some time to see if process fully worked, saving error did happen when obtain one of the keys (purple); glishes started once seamoth was built beside the fish swimming through the earth (known: peepers). Just an info. post if can help.
  • BlueDino2001337BlueDino2001337 Join Date: 2018-02-07 Member: 237114Members Posts: 7 Fully active user
    Also upon see a photo, I believe photo 178 (on my game, controller issues for many pics) the game would crash to which exit/closes the whole game; very strange.
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