NS2 wont launch

MillzyMillzy Join Date: 2013-09-08 Member: 187995Members Posts: 3
When launching NS2 I end up with one of two problems that occur. it either comes up Steam must be running to use this program then it and steam crashes or it starts to launch then just sits with a black screen with the blue circle turning and wont load any further it wont even let me look at the task manager so I have to reset or log out.

any help would be appreciated,
thanks

Comments

  • MillzyMillzy Join Date: 2013-09-08 Member: 187995Members Posts: 3
    Found out it was NVidia GeForce experience not letting me in but now after about 5 mins it freezes
  • BeigeAlertBeigeAlert Texas Join Date: 2013-08-08 Member: 186657Members, Super Administrators, Forum Admins, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, NS2 Map Tester, Reinforced - Diamond, Reinforced - Shadow, Subnautica Playtester, Pistachionauts Posts: 2,669 admin
    Millzy wrote: »
    Found out it was NVidia GeForce experience not letting me in but now after about 5 mins it freezes

    I've moved this thread to the Natural Selection 2 technical support section.

    Can you please run TechSupport.exe in your Natural Selection 2 directory, and attach the results here.
  • hcp999hcp999 Hk Join Date: 2017-06-24 Member: 231324Members Posts: 2 Freshly registered user
    Hello, I cannot start the game via Steam, when i click play, then the status will change to playing, but back to normal soon.
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts Posts: 2,740 admin
    hcp999 wrote: »
    Hello, I cannot start the game via Steam, when i click play, then the status will change to playing, but back to normal soon.

    Hi, did you already try to start the game directly via the ns2.exe in the install folder? Could you otherwise please follow the instructions of https://forums.unknownworlds.com/discussion/131384/how-to-make-a-good-tech-support-post-read-me-first and attach your tech_support.zip ?
    Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
  • hcp999hcp999 Hk Join Date: 2017-06-24 Member: 231324Members Posts: 2 Freshly registered user
    hcp999 wrote: »
    Hello, I cannot start the game via Steam, when i click play, then the status will change to playing, but back to normal soon.

    Hi, did you already try to start the game directly via the ns2.exe in the install folder? Could you otherwise please follow the instructions of https://forums.unknownworlds.com/discussion/131384/how-to-make-a-good-tech-support-post-read-me-first and attach your tech_support.zip ?


    Hi, I have tried and i click the ns2.exe have show Error: C:\Windows\system32\D3DCOMPILER_43.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

    Here is my tech_support.zip, please see.
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