[Bug] Can't really play the game. [43604]

BahbelBahbel Join Date: 2017-02-22 Member: 228150Members
in Subnautica Bug Reporting
I basically can't play the game.

Issues I have:
  • No main menu background
  • No sound
  • No cinematic
  • When starting new Survival game there's no fire
  • I pickup extinguisher but it doesn't go to inventory
  • Accessing inventory messes up UI (can't close it, can't select any tab, items don't show)
  • Pressing "Esc" to bring up pause menu, opens it but no option works and I'm force to Alt+F4
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Comments

  • MyrmMyrm Sweden Join Date: 2015-08-16 Member: 207210Members
    What graphics card do you have and are the drivers up to date?
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  • BahbelBahbel Join Date: 2017-02-22 Member: 228150Members
    Myrm wrote: »
    What graphics card do you have and are the drivers up to date?

    I'm running this on a laptop with a NVidia GTX950M. I was able to play for 10mins when I installed last night. It was late, I went to bed, tried to play today at lunch and that's what I got.
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  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    edited February 2017
    Please make sure you're running the latest Nvidia drivers, then run through our troubleshooting guide: http://steamcommunity.com/sharedfiles/filedetails/?id=448862051
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  • BahbelBahbel Join Date: 2017-02-22 Member: 228150Members
    Obraxis wrote: »
    Please make sure you're running the latest Nvidia drivers, then run through our troubleshooting guide: http://steamcommunity.com/sharedfiles/filedetails/?id=448862051

    Followed that troubleshooting guide. Installed/uninstalled the game like 3 or 4 times throughout the day. Tried with latest drivers and previous drivers. Multiple reboots between everything. Still having the exact same behaviour.
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  • MyrmMyrm Sweden Join Date: 2015-08-16 Member: 207210Members
    Bahbel, I note you are playing on stable version. Have you tried experimental?

    If you don't want to try experimental I believe the next stable update is being release tomorrow (23rd); either one of those options may be of benefit to you. :smile:
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  • BahbelBahbel Join Date: 2017-02-22 Member: 228150Members
    Myrm wrote: »
    Bahbel, I note you are playing on stable version. Have you tried experimental?

    If you don't want to try experimental I believe the next stable update is being release tomorrow (23rd); either one of those options may be of benefit to you. :smile:

    Tried under experimental as well. I'm quite computer savvy (I'm a programmer by profession) so I kind of went around with most of the things I could think of, to no avail.. I so want to play this... :(
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  • BahbelBahbel Join Date: 2017-02-22 Member: 228150Members
    Obraxis wrote: »
    Please make sure you're running the latest Nvidia drivers, then run through our troubleshooting guide: http://steamcommunity.com/sharedfiles/filedetails/?id=448862051

    You can find a pastebin of my log at https://zerobin.net/?8048947ca320b858#Kc1vOKp4cJXxuDXPcnOsVlK6o15MHv1WOS40bkeLMeE=
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  • oceaprismaoceaprisma Join Date: 2017-02-25 Member: 228229Members
    Made an account to say I am having the exact same issue as documented above. In addition, I can see bubbles above the ocean in the air going up in a straight line from the bubble corals, and if I go to the menu, it bobs up and down if I am under water, and doesn't let me click on anything. Back in Sept/Oct I was able to play successfully for many hours. I deleted all subnautica files, assuming that it was a compatibility issue. I have rolled back my drivers, gone through screenshots of Nvidia settings, disabled gsync, manually deleted subnautica files and reinstalled, updated windows, etc etc etc. Nothing has worked so far. My info:

    CPU: Intel Core i7-6700HQ CPU @ 2.60 GHz
    RAM: 32724mb
    GPU: NVIDIA GeForce GTX 1070
    GPU RAM: 8113 mb
    OS: Windows 10.0.0 64 bit
    Threads: 8 logical processors
    Version: 43604
    Build Date: 1/25/17 10:02:03AM
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    oceaprisma wrote: »
    Made an account to say I am having the exact same issue as documented above. In addition, I can see bubbles above the ocean in the air going up in a straight line from the bubble corals, and if I go to the menu, it bobs up and down if I am under water, and doesn't let me click on anything. Back in Sept/Oct I was able to play successfully for many hours. I deleted all subnautica files, assuming that it was a compatibility issue. I have rolled back my drivers, gone through screenshots of Nvidia settings, disabled gsync, manually deleted subnautica files and reinstalled, updated windows, etc etc etc. Nothing has worked so far. My info:

    CPU: Intel Core i7-6700HQ CPU @ 2.60 GHz
    RAM: 32724mb
    GPU: NVIDIA GeForce GTX 1070
    GPU RAM: 8113 mb
    OS: Windows 10.0.0 64 bit
    Threads: 8 logical processors
    Version: 43604
    Build Date: 1/25/17 10:02:03AM

    Stab in the dark - try loading Windows in selective startup mode and not loading anything non-critical. Does it still have the same issue?
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  • SigmalxSigmalx USA Join Date: 2016-07-12 Member: 220132Members
    there is a small bug with lockers havent been fixed yet, but its easy fix for that.

    Restart subnautica, or backpace and reopen the locker.
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  • EurynomousEurynomous Join Date: 2017-03-24 Member: 229167Members
    Did uh...did this black menu screen bug get fixed? I have had this exact bug and walked through all the "fixes" and still can't play it for over a month. There wasn't an update that made it happen. Played fine then suddenly an hour after logging off I started it up and it no longer plays nice.
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