Please help me!

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  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    edited February 2017
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    edited February 2017
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    0x6A7232 wrote: »
    0x6A7232 wrote: »
    Hmm. You don't have an SSD, do you?
    0x6A7232 wrote: »
    1) What's wrong with the gameplay?
    2) Does it crash?
    3) Freeze?
    4) Show pink cubes all over?
    5) Can you provide screenshots?
    6) Log files from a crash? \Subnautica\Subnautica_Data\output_log.txt and any folder in the main Subnautica directory that are named with a date, like 201702030723 or something like that
    7) run dxdiag and save all information, then upload that to google drive or dropbox and post that here?


    Help us help you. At the moment, all we know is "it's not working right and it started in the bloodkelp the 4th time". You have to be our eyes and ears.

    Dxdiag: https://dl.dropboxusercontent.com/content_link/W9tobB5wPYoYSkFgrDXjHxe4ISzI7bRBZfIhEcDWNojXFnlyyo0BRAUe86WgOrpU/file
    Video: https://www.dropbox.com/home?preview=2017-02-12-1739-36.mp4

    My game is just lagging very very much. Video with frames in the left upper corner. As you see in the video the loading takes (02 min. and 36 sec.). In the loading screen sometimes the frames drop. When i came in the game when it was working i had 60fps. Now i have only from 1fps to 8fps. I demonstrate how the fps goes in the different places.

    Can you update these links with sharing links? (dxdiag and your video clip) I can't access them (but I did get your saved world).

    Dxdiag: https://www.dropbox.com/s/qt5tlnzq1cj462p/DxDiag.txt?dl=0
    Video: https://www.dropbox.com/s/nxpheltleeoe028/2017-02-12-1739-36.mp4?dl=0

    Put this file in your slot0001 folder and double-click it.

    It may give you a security warning, since it is a batch file. However, if you are concerned, you can right-click it and click 'Edit' - you will see it only contains the following instructions:
    del /q *.txt
    del /q CellsCache\*.bin
    del /q CompiledOctreesCache\*.optoctrees
    

    After doing that, please defragment your hard disk.

    If you have any questions, feel free to ask.

    The only drive I can't defragment is the one I need to defragment. It says "Never Run" on the defragment screen.
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Humm, can you upload a screenshot to dropbox and post a share link?
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    0x6A7232 wrote: »
    Humm, can you upload a screenshot to dropbox and post a share link?

    Here: https://www.dropbox.com/s/zaexlnm3uy7jg2s/bandicam 2017-02-14 19-23-49-618.jpg?dl=0

    I'm fragmenting my F: drive. It's written in Norwegian, but the translation is: F: drive, half leader station, Never Run, Optimisation is unavailable
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    0x6A7232 wrote: »
    Humm, can you upload a screenshot to dropbox and post a share link?

    Here: https://www.dropbox.com/s/zaexlnm3uy7jg2s/bandicam 2017-02-14 19-23-49-618.jpg?dl=0

    I'm fragmenting my F: drive. It's written in Norwegian, but the translation is: F: drive, half leader station, Never Run, Optimisation is unavailable

    Oh.

    After Googling what "Halvlederstasjon" means.. you have an SSD, you don't need to defragment those, and indeed, you should not. If Subnautica is installed to the drive marked "Halvlederstasjon", you're already in good shape.

    PS - If you install Windows to the "Halvlederstasjon" drive, you get 5-10 second boot times. (:
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Eh, one more thing, @NorskNoobing - you don't need to defragment, and you already ran that file I sent, does this fix your problems?
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    0x6A7232 wrote: »
    Eh, one more thing, @NorskNoobing - you don't need to defragment, and you already ran that file I sent, does this fix your problems?

    I've run the file, and nothing has been fixed :pensive:
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    You placed it inside of your slot0001 folder (not under any other folder, like CellsCache), and double-clicked it, then told Windows that it was safe? Asking because I still see cache files in the save you sent, not sure what's going on. If necessary I can clear the cache for you and send the saved world back.
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    edited February 2017
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    0x6A7232 wrote: »
    You placed it inside of your slot0001 folder (not under any other folder, like CellsCache), and double-clicked it, then told Windows that it was safe? Asking because I still see cache files in the save you sent, not sure what's going on. If necessary I can clear the cache for you and send the saved world back.

    I ran the file, but the version I sent you was just saved so the files got back in the folders. I have done everything you've said me to do. Can my 6 GB of RAM have something to do with this?? So I should upgrade??
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    0x6A7232 wrote: »
    You placed it inside of your slot0001 folder (not under any other folder, like CellsCache), and double-clicked it, then told Windows that it was safe? Asking because I still see cache files in the save you sent, not sure what's going on. If necessary I can clear the cache for you and send the saved world back.

    I ran the file, but the version I sent you was just saved so the files got back in the folders. I have done everything you've said me to do. Can my 6 GB of RAM have something to do with this?? So I should upgrade??

    I think 8GB is recommended, so yeah, it should... your Windows update is up-to-date, right? As well as graphics drivers?
  • NorskNoobingNorskNoobing Join Date: 2017-02-05 Member: 227637Members
    edited February 2017
    0x6A7232 wrote: »
    0x6A7232 wrote: »
    You placed it inside of your slot0001 folder (not under any other folder, like CellsCache), and double-clicked it, then told Windows that it was safe? Asking because I still see cache files in the save you sent, not sure what's going on. If necessary I can clear the cache for you and send the saved world back.

    I ran the file, but the version I sent you was just saved so the files got back in the folders. I have done everything you've said me to do. Can my 6 GB of RAM have something to do with this?? So I should upgrade??

    I think 8GB is recommended, so yeah, it should... your Windows update is up-to-date, right? As well as graphics drivers?

    Both Windows and Graphic Drivers are up-to-date. Then I'm gonna wish RAM for my birthday :)
  • MyrmMyrm Sweden Join Date: 2015-08-16 Member: 207210Members
    Both Windows and Graphic Drivers are up-to-date. Then I'm gonna wish RAM for my birthday :)

    Good idea :smile:

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