Community/Forum Guideline

GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts Posts: 2,819 admin
edited May 2018 in NS2 General Discussion
We like playing games together with other people. We like to have polite and rational discussions about a wide range of topics.
In that matter we want to provide communication platforms where everyone feels welcomed, can meet many new friends and have fun.

Moderation
To ensure that our platforms fulfill their purpose, we moderate them following the below stated rules.

Rules
Behave politely at all times! So don’t post anything:
  • which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violative of any law.
  • for which you do not own the copyright
  • which can be classified as advertisements, chain letters or pyramid schemes
  • which doesn’t fit into the topic of given channel or thread

Reporting a post

Discord
Select a moderator and send him a direct message including whom you wish to report a copy of the post you report and the reason why you wish to report it.

Forum
Click at “Flag” in the title bar of the post you want to report and then at “Report”. Fill in the reason for your report and hit ok.

Warning system

Discord
In case are a long term community member and break our rules in any way, you will get kicked and receive a private message from our moderators about the reason of your kick. You are free to rejoin our server at any time after a kick.
Otherwise if you are a new member of our community or have been kicked recently and break our rules you will receive a permanent ban . Permanent bans can be appealed by contacting an admin or moderator but are very unlikely to get lifted.

Forum

Posts
Each post that breaks our rules gets reviewed by a community moderator and may get edited or deleted.
Based on the nature of the offence the moderator will send you either a minor, normal or major warning.

Each of these warnings increases your warning level by:
  • Minor : 0 points,
  • Normal: 2 points, last 1 week
  • Major: 3 points, last 2 weeks
As long as you have 3 points you will be jailed. While being jailed you can’t post as often and your signature is hidden.
As long as 5 points you will be temporarily banned.

Threads
Moderators will close a thread if its topic does not fit into given category or if the majority of posts in given thread are breaking our rules.

Moderators
Our moderators are volunteers chosen out of the community who have proven to stick to the rules and have shown a very high involvement into the community overall.
A list of current moderators can be found in the next post
Post edited by GhoulofGSG9 on
Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
The_Welsh_WizardwoozamigalskiIronHorsemAL1CEcooliticKarpman
«13

Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts Posts: 2,819 admin
    edited May 2018
    All UWE employees are admins.

    Head Admin:
    Admins:
    Moderators
    Post edited by GhoulofGSG9 on
    Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
    The_Welsh_Wizardwoozamigalski
  • VetinariVetinari Join Date: 2013-07-23 Member: 186325Members, Squad Five Blue, Reinforced - Shadow, WC 2013 - Silver Posts: 3,445 Advanced user
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    Each of these warnings increases your warning level by:
    • Minor : 0 points,
    • Normal: 2 points, last 1 week
    • Major: 3 points, last 2 weeks

    As for how long jailing or temporary bans last - I don't know.
    formerly known as F0rdPrefect

    I am good Onos
    IronHorse
  • woozawooza Switzerland Join Date: 2013-11-21 Member: 189496Members, Squad Five Blue Posts: 171 Fully active user
    Discord
    In case you break our rules in any way, you will get kicked and receive a private message from our moderators about the reason of your kick.

    Just received my second ban on Discord yesterday without any reason sent. So criticsm is no longer welcome at all?
    :thumbsdown:

    Mattk50 wrote: »
    Quoting this again to remind people what a bad development and community interaction policy looks like. Lets go down the list. See if you can find exactly where each point is hit.
    -Contradicts community feedback by vaguely insisting a bad change has been "positive"
    -Decrees that the change is permanent despite overwhelming community outcry in the negative
    -Misrepresent the arguments people are using in order to get an easy position to defend your change from.
    -Fail to make any real arguments in favor of your position other than the aforementioned "its positive"
    -Claim to understand complaints immediately after failing to properly interpret and respond to a quote in the same post.
    -Claim that holes left by the newly missing experiences are being filled by unrelated and half baked mechanics.
    -Ignoring community feedback, then retroactively pretending that changes made personally were based on community feedback.

    The_Welsh_Wizardmigalskinpstr
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts Posts: 2,819 admin
    edited May 2016
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    Each of these warnings increases your warning level by:
    • Minor : 0 points,
    • Normal: 2 points, last 1 week
    • Major: 3 points, last 2 weeks

    As for how long jailing or temporary bans last - I don't know.

    Changed the text. Hopefully it's now clear. You are banned/jailed as long as your warning level is beyond given limits. Your points last each as long as the last warning:smile:

    E.g. : You receive a major warning -> You are jailed for 2 week or You receive 2 x normal warnings -> you are jailed for a week etc.
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?

    There is no such rule. But forum moderation concerns do not belong into the NS2 sub forum.
    Post edited by GhoulofGSG9 on
    Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
  • RysskRyssk Join Date: 2012-12-18 Member: 175441Members Posts: 97 Advanced user
    Regarding rules both Discord and Forum

    Is open discussions allowed in the General Forum and Discord?? Considering several posts and topics been shutdown immediatly, even if the topics and posts been On-Topic and in terms with SubForum?

    So my point is, add a info note regarding the whole General/Open section:

    No critisism is allowed to be talked in any kind of open social media hosted/created by UWE. Such as Discord and Unknown Worlds Forum.
    The_Welsh_WizardmigalskiIronHorsenpstr_mod
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands, Hoogezand Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue Posts: 15,780 Advanced user
    .

    Guardian of the "magic cookiejar" AdminModerator

    Existence Unknown

    Retired forum Admin, I mostly used a flamethrower tank for disputes... Mostly
    Retired EUPT Deputy | Moral Support | Squad 5 Blue
    102 1HP Skulk escapes and counting | Play the Latest Version of Booster Z-Frame
    YouTube NS2 Playlists: Unusual Selection | NS2 Stuff | NS2PT | NS2 Tuts

    MBell
  • BacillusBacillus Join Date: 2006-11-02 Member: 58241Members Posts: 2,774 Advanced user
    Is it fair to expect sneaky stuff like ninja burying threads also stopping as the new guidelines are enforced? It should be very obvious why moderation needs transparency and yet at least the burying has been happening for years now and seems to occur every once in a while even now. Stuff like that isn't exactly beneficial for building a trust between normal forumgoers and moderators.
    Kouji_SanAliteSeb
  • AeglosAeglos Join Date: 2010-04-06 Member: 71189Members Posts: 566 Advanced user
  • BacillusBacillus Join Date: 2006-11-02 Member: 58241Members Posts: 2,774 Advanced user
    what is a ninja burying thread?
    When buried, a thread doesn't get locked, but it stops getting refreshed on the forum's thread listing. As a result it falls away from the front page, no matter how relevant and frequent the discussion is.

    It becomes a ninja burying if there is no visible admin action anywhere. The effect is only visible if you actually view the thread and notice the mismatch between the last actual posts and status on the forum thread listing. As far as I can tell, it is mostly used for removing an unwanted thread from 'hot topics' while leaving no visible trace of actual moderation happening.

    Burying itself can be part of the moderation (as can locking threads and all that), but doing that without clear transparency is very questionable. If there's a legit use for ninja bury, I haven't figured it out or seen it being utilized so far.

  • VetinariVetinari Join Date: 2013-07-23 Member: 186325Members, Squad Five Blue, Reinforced - Shadow, WC 2013 - Silver Posts: 3,445 Advanced user
    Where on these forums can we discuss moderation with each other, or each other and the moderators?
    formerly known as F0rdPrefect

    I am good Onos
    Keats
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands, Hoogezand Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue Posts: 15,780 Advanced user
    Where on these forums can we discuss moderation with each other, or each other and the moderators?

    Behind the scenes -PM

    Guardian of the "magic cookiejar" AdminModerator

    Existence Unknown

    Retired forum Admin, I mostly used a flamethrower tank for disputes... Mostly
    Retired EUPT Deputy | Moral Support | Squad 5 Blue
    102 1HP Skulk escapes and counting | Play the Latest Version of Booster Z-Frame
    YouTube NS2 Playlists: Unusual Selection | NS2 Stuff | NS2PT | NS2 Tuts

  • VetinariVetinari Join Date: 2013-07-23 Member: 186325Members, Squad Five Blue, Reinforced - Shadow, WC 2013 - Silver Posts: 3,445 Advanced user
    Kouji_San wrote: »
    Where on these forums can we discuss moderation with each other, or each other and the moderators?

    Behind the scenes -PM

    As in, publicly, in a multilateral discussion?
    formerly known as F0rdPrefect

    I am good Onos
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands, Hoogezand Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue Posts: 15,780 Advanced user
    Kouji_San wrote: »
    Where on these forums can we discuss moderation with each other, or each other and the moderators?

    Behind the scenes -PM

    As in, publicly, in a multilateral discussion?

    But captain, we just don't have the power!

    Guardian of the "magic cookiejar" AdminModerator

    Existence Unknown

    Retired forum Admin, I mostly used a flamethrower tank for disputes... Mostly
    Retired EUPT Deputy | Moral Support | Squad 5 Blue
    102 1HP Skulk escapes and counting | Play the Latest Version of Booster Z-Frame
    YouTube NS2 Playlists: Unusual Selection | NS2 Stuff | NS2PT | NS2 Tuts

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts Posts: 2,819 admin
    Bacillus wrote: »
    Is it fair to expect sneaky stuff like ninja burying threads also stopping as the new guidelines are enforced? It should be very obvious why moderation needs transparency and yet at least the burying has been happening for years now and seems to occur every once in a while even now. Stuff like that isn't exactly beneficial for building a trust between normal forumgoers and moderators.

    Both sinking and closing a thread will be announced in given thread by the executing moderator from now on.


    All kind of website feedback belongs into http://forums.unknownworlds.com/categories/web-site-feedback .
    Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
  • RysskRyssk Join Date: 2012-12-18 Member: 175441Members Posts: 97 Advanced user
    edited May 2016
    How many times will you guys change your guidelines? *snip* Do not insult moderators with name calling.

    Also this is the first time we've publicly changed our guidelines since before NS2 was in Alpha.. and even then it's barely different.. just more verbose / clear -Iron
    Post edited by IronHorse on
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts Posts: 8,181 admin
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    Each of these warnings increases your warning level by:
    • Minor : 0 points,
    • Normal: 2 points, last 1 week
    • Major: 3 points, last 2 weeks

    As for how long jailing or temporary bans last - I don't know.

    It says it right there in the text you quoted.. .:smile:
    The points are aggregate so if you have 2 points already and you earn 3 before that 1 week expires, then you are temp banned until that level 2 part expires (because it'll expire before the 3 points will)
    - so less than a week typically.


    QUOTE (Techercizer @ Feb 3 2012, 10:47 AM) »
    Every time you ask for troubleshooting without providing system info, ATI adds a rendering bug for an upcoming game.

    When you feel you need to be rude or angry about a game, just read these links and remember what role you are playing:
    http://en.wikipedia.org/wiki/Online_disinhibition_effect
    http://www.eldergame.com/2008/06/taming-the-forum-tiger/
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts Posts: 8,181 admin
    edited May 2016
    Ryssk wrote: »
    Regarding rules both Discord and Forum

    Is open discussions allowed in the General Forum and Discord??.
    Just like any privately ran internet forum that you sign an agreement to beforehand, it's not completely open, no. We have a zero tolerance policy regarding server browser drama topics, for instance.
    We also have other topics that aren't allowed based purely on common sense and those fall under the main rules already mentioned.
    QUOTE (Techercizer @ Feb 3 2012, 10:47 AM) »
    Every time you ask for troubleshooting without providing system info, ATI adds a rendering bug for an upcoming game.

    When you feel you need to be rude or angry about a game, just read these links and remember what role you are playing:
    http://en.wikipedia.org/wiki/Online_disinhibition_effect
    http://www.eldergame.com/2008/06/taming-the-forum-tiger/
    npstrTinkicoolitic
  • VetinariVetinari Join Date: 2013-07-23 Member: 186325Members, Squad Five Blue, Reinforced - Shadow, WC 2013 - Silver Posts: 3,445 Advanced user
    IronHorse wrote: »
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    Each of these warnings increases your warning level by:
    • Minor : 0 points,
    • Normal: 2 points, last 1 week
    • Major: 3 points, last 2 weeks

    As for how long jailing or temporary bans last - I don't know.

    It says it right there in the text you quoted.. .:smile:

    Yes, it does so now :P
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    Each of these warnings increases your warning level by:
    • Minor : 0 points,
    • Normal: 2 points, last 1 week
    • Major: 3 points, last 2 weeks

    As for how long jailing or temporary bans last - I don't know.

    Changed the text. Hopefully it's now clear. You are banned/jailed as long as your warning level is beyond given limits. Your points last each as long as the given warning:smile:

    E.g. : You receive a major warning -> You are jailed for 2 week or You receive 2 x normal warnings -> you are jailed for a week etc.

    formerly known as F0rdPrefect

    I am good Onos
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts Posts: 8,181 admin
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    No.
    It is crucial to understand that what is posted here are rules for the public to follow, and not for you to "call out" moderators on.
    While Mods do follow a process we have all agreed to, they can (and are expected to) exercise their own discretion still when necessary - and the last thing we want is people derailing every thread with claims of mod abuse. That will just cause further moderation taken towards that user doing so as it falls under the "Stay on topic" rule.

    As explained ad nauseum: if you take issue with a moderator's action you can PM any mod in these forums or on our Discord for faster responses.

    We are constantly improving our processes, and one of the newest things we're considering is having an appeals process where you can speak with multiple admins at once and even have the conversation public (read only) for others, in the name of transparency.
    So if you have suggestions on how to improve our processes, we always welcome those when they are given in the appropriate place, just like appeals.
    QUOTE (Techercizer @ Feb 3 2012, 10:47 AM) »
    Every time you ask for troubleshooting without providing system info, ATI adds a rendering bug for an upcoming game.

    When you feel you need to be rude or angry about a game, just read these links and remember what role you are playing:
    http://en.wikipedia.org/wiki/Online_disinhibition_effect
    http://www.eldergame.com/2008/06/taming-the-forum-tiger/
    Vetinarinpstr
  • WyzcrakWyzcrak Pot Pie Aficionado Join Date: 2002-12-04 Member: 10447Forum Moderators, Constellation, NS2 Playtester, Squad Five Blue Posts: 920 mod
    -
    wooza wrote: »
    I got banned from Discord yesterday without getting a message from the moderator.
    You were kicked, not banned. Your not understanding that is my fault, as my initial effort to tell you that failed, and I too soon gave up trying to contact you. I'm sorry for that. I'll message you privately soon with an explanation and answer any questions you have about the incident.
    TGNS Portal | NS2 side-by-side game viewer
    IronHorse wrote: »
    TG's win or lose mod that replaces the concede function is the best of both worlds and should be official.
    migalskiThe_Welsh_Wizard
  • YojimboYojimbo England Join Date: 2009-03-19 Member: 66806Members, NS2 Playtester, NS2 Map Tester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Shadow Posts: 1,243 Advanced user
    Wyzcrak wrote: »
    -
    wooza wrote: »
    I got banned from Discord yesterday without getting a message from the moderator.
    You were kicked, not banned. Your not understanding that is my fault, as my initial effort to tell you that failed, and I too soon gave up trying to contact you. I'm sorry for that. I'll message you privately soon with an explanation and answer any questions you have about the incident.

    Sounds like you are overworked and need a holiday.

    A
    Very
    Long
    Holiday.
    Today's rookies are tomorrow's vets.

    “Never argue with an idiot. They will only bring you down to their level and beat you with experience.”

    George Carlin.
    migalskiThe_Welsh_WizardTinki
  • AeglosAeglos Join Date: 2010-04-06 Member: 71189Members Posts: 566 Advanced user
    IronHorse wrote: »
    Aeglos wrote: »
    You forgot that posting "moderation concerns" is against the rules. Also, when are warning levels cleared?

    May we also see the rules for moderators so that we can call them out for abusing their privileges?
    No.
    It is crucial to understand that what is posted here are rules for the public to follow, and not for you to "call out" moderators on.
    While Mods do follow a process we have all agreed to, they can (and are expected to) exercise their own discretion still when necessary - and the last thing we want is people derailing every thread with claims of mod abuse. That will just cause further moderation taken towards that user doing so as it falls under the "Stay on topic" rule.

    As explained ad nauseum: if you take issue with a moderator's action you can PM any mod in these forums or on our Discord for faster responses.

    We are constantly improving our processes, and one of the newest things we're considering is having an appeals process where you can speak with multiple admins at once and even have the conversation public (read only) for others, in the name of transparency.
    So if you have suggestions on how to improve our processes, we always welcome those when they are given in the appropriate place, just like appeals.

    I disagree. Moderators too should be accountable for their actions, and we shouldn't have to guess if they overstepped their boundaries. If you are worried about discretion, a principles based guideline would accomodate that.

    At the very least, there is the official stance now that it will be announced when threads are locked or sunk, which is appreciated, though I have to wonder why anyone ever thought ninja sinks were a good idea, especially given how slowly this forum usually moves.

    ______

    Besides, if members are to be reminded to regulate their behaviour with warning points, I don't see why moderators shouldn't. People may change after getting power and its hard to tell your friends that you are going to remove them without at least some justification. /troll
    migalski
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts Posts: 8,181 admin
    edited May 2016
    Aeglos wrote: »
    Moderators too should be accountable for their actions, we shouldn't have to guess if they overstepped their boundaries.
    We don't believe that diving into derailing public discussions every time we need to take action is conducive to an actual discussion or debate.
    We have full accountability for our actions, as we have provided a reason to the individual without fail.

    If you disagree with that reason at all... this is where you appeal by contacting that moderator or any other, either here or Discord. There is no "guessing" in this process whatsoever.

    Post edited by IronHorse on
    QUOTE (Techercizer @ Feb 3 2012, 10:47 AM) »
    Every time you ask for troubleshooting without providing system info, ATI adds a rendering bug for an upcoming game.

    When you feel you need to be rude or angry about a game, just read these links and remember what role you are playing:
    http://en.wikipedia.org/wiki/Online_disinhibition_effect
    http://www.eldergame.com/2008/06/taming-the-forum-tiger/
«13
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