Connection problems? Here's some solutions

IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
edited July 2016 in Technical Support
A suggestion from Max, the Technical Director & the man who made the engine:

If you are experiencing network related issues (999 ping, red plug icon, cant establish connection to server, authentication issues etc) please run this command in your console (~ key) :

net_log 53

<ul><li>Then after your problem is sufficiently experienced / captured, exit NS2 (DO NOT RUN IT AGAIN OR IT WILL ERASE THE LOG) </li><li>Check in your hidden Appdata folder (Windows key + R, type %appdata% then go to Natural Selection 2) and see the now very lengthy log.txt</li><li>Copy and paste the entirety of the log to pastebin.com and then put a link to it here, along with the description of your problem and your DXDIAG report (or run your techsupport.exe to generate a zip file with it)</li><li>[color=yellow]We also need to know if you are using a wireless connection and if you have tried changing the wireless channel? (from 6 to 3 for example)[/color]</li></ul>

Thanks for helping! This will really help gather more accurate data on whats occuring for you guys out there having these issues!
-Iron


____________________________________________________________________
[color=orange][size=5]KNOWN SOLUTIONS:[/size][/color]

[size=5]FLOODING / CONNECTION ERROR FREEZES INTERNET & SERVER BROWSER[/size]
Go to your router's settings (you may need to google how to do this with your particular router model) and change this:
<i>Max NAT/Firewall Session Per User</i> : <b>Change from default 1024 to the max 4096</b>

The name of this setting may be different depending on your router! [spoiler][IMG]http://screenshots.portforward.com/routers/ZyXEL/P-660HW-D1_v2/Firewall_Threshold.jpg[/IMG][/spoiler]




[size=5]IF YOU ARE USING A THOMSON ROUTER THERE ARE KNOWN ISSUES WITH FLOODING[/size]
Please try this fix:

<b>Solution for those with Thomson routers</b>
Start --> services.msc
Stop SSDP discovery service [SSDP network discovery]--> anwer Yes to the dialog box (to be done after each boot).

Control Panel --> internet/sharing center, "change advancing sharing settings" tab --> Turn off network discovery.

And then, in the router configuration (example: <a rel="nofollow" target="_blank" href="http://192.168.1.254)">http://192.168.1.254)</a>
--> router config menu--> UPnP tab --> deactivateUPnP AV and UPnP IGD.
<a rel="nofollow" target="_blank" href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=124418&view=findpost&p=2027812">Source</a>

If that doesnt work then try these:

O2 Wireless Box fix:
<a rel="nofollow" target="_blank" href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=124418&view=findpost&p=2031438">http://www.unknownworlds.com/ns2/forums/in...t&p=2031438</a>
or this?
<a rel="nofollow" target="_blank" href="https://support.steampowered.com/kb_article.php?ref=5623-QOSV-5250">https://support.steampowered.com/kb_article...=5623-QOSV-5250</a>
or this?
<a rel="nofollow" target="_blank" href="https://www.youtube.com/watch?v=a8YiopTocPk">https://www.youtube.com/watch?v=a8YiopTocPk</a>
or this?
<a rel="nofollow" target="_blank" href="http://forums.tripwireinteractive.com/showthread.php?t=67759">http://forums.tripwireinteractive.com/showthread.php?t=67759</a>
or this?
<a rel="nofollow" target="_blank" href="http://forums.tripwireinteractive.com/showthread.php?t=38891">http://forums.tripwireinteractive.com/showthread.php?t=38891</a>






For some this might partially fix the issue --Zaggy
<div>QUOTE (ironhorse @ Nov 4 2012, 07:17 PM) <a rel="nofollow" target="_blank"><{POST_SNAPBACK}></a></div><div>Can some of you guys try this?
Go into steam settings and change this setting to something low like 500?
<img alt="" src="http://i.imgur.com/b62ff.jpg"></div>

<span>______________________________________________________________
</span>
<b>
Unable to see any servers? [color=yellow]Use Steam's Server Browser! [/color]
Steam > Servers > Change filters > Game : Natural selection 2


</b>______________________________________________________________<b>
</b>
[size=5]IF YOU ARE USING SKY BROADBAND AND GET 999 PING 100% CHOKE:[/size]
This was due to firmware issue which Sky rolled out to all of the customers routers. 
You must rollback your firmware!
The issue forum can be found here:
<a rel="nofollow" target="_blank" href="http://helpforum.sky.com/t5/Sky-Broadband-Gaming/The-Cause-of-the-High-Pings-TS3-etc-issues/td-p/529736">http://helpforum.sky.com/t5/Sky-Broadband-...ues/td-p/529736</a>
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Comments

  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    without turning down the number of server refreshed in steam settings I get the following:

    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Date: 11/13/12
    Time: 18:17:09
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: ATI Radeon HD 5700 Series (8.17.10.1077)
    Sound Device: Digital Audio (HDMI) (2- High Definition Audio Device) stereo
    Record Device: Microphone (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Network logging set to level 3
    Connecting to server 206.217.135.34:28115
    206.217.135.34: System packet sent (PacketType_Connect)
    206.217.135.34 Client: Sending reliable 0
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    ----Above message repeats 27 more times---
    Timeout
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Error: Attempted to load remote options from a file that does not exist.<!--c2--></div><!--ec2-->


    Wireshark for windows is downloading now will give you a packet capture from it asap.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited November 2012
    TY!
    Does this occur for all servers?
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  • hjdukhjduk Join Date: 2005-03-03 Member: 43092Members, Constellation
    edited November 2012
    <a href="http://pastebin.com/TuaVzh8c" target="_blank">http://pastebin.com/TuaVzh8c</a>

    Started Game
    Clicked "Play" Opened Server Browser
    Selected Server
    Loading Screen progressed as normal.
    At end of load, screen went black and then stopped responding.
    Manually opened console and typed "disconnect" to return to main menu.

    [Edit]
    <a href="http://pastebin.com/vuQYZY2Z" target="_blank">http://pastebin.com/vuQYZY2Z</a>

    Same as above but sucessfully entered Ready Room and sucessfully entered game via "Random".
    Soon after Red Icon appeared (5-10s).
    Manually disconnected in console again.

    *EDIT2*

    It appears (after 2 connects) that the <a href="http://www.youtube.com/watch?v=a8YiopTocPk" target="_blank">Thompson Router Fix</a> worked for me . :D
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  • HyperformsHyperforms Join Date: 2012-11-04 Member: 166912Members
    I made the game disconnect me from the internet again. Connected to a server, got disconnected(UWE Official NA-East #04 - All Official 16p at 15/16 in ns2_mineshaft, again not due to the server being full). Second server did tell me the server was full, and then I refreshed the server list 3 or 4 times. I also did an alt+tab to make sure I lost internet before closing the game from within the game.

    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Date: 11/13/12
    Time: 19:50:09
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: ATI Radeon HD 5800 Series (8.17.10.1140)
    Error: Couldn't start recording (Error initializing output device. )
    Sound Device: Speakers (4- Corsair Vengeance 1500) stereo
    Record Device: "What U Hear" (Creative SB X-Fi)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 108.61.53.226:27915
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 50.97.34.100:27015
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Error: Attempted to load remote options from a file that does not exist.
    Error: 2 memory leaks in 'Sound' (136 bytes)
    Error: 2 memory leaks in 'Client' (136 bytes)
    Error: 2 memory leaks in 'Engine' (136 bytes)
    Error: 2 memory leaks in 'Heap' (136 bytes)<!--c2--></div><!--ec2-->
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  • BeerTentBeerTent Join Date: 2012-11-11 Member: 169639Members
    While this thread is only for networking related issues, When I experience a crash (unfortunately frequent) where can I send the log, now that I know where it's stored?

    I also had an issue where the animation on my assault rifle stopped, and it appeared that I was not able to reload. (sadly, I died rather quickly.) Would you prefer the entirety of the log, or just a section of the log?
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  • etrnletrnl Join Date: 2010-07-27 Member: 73249Members
    zaggy threw me onto this thread from the IRC channel. I've been plagued with this intermittent bug since launch day. One in maybe every 20 servers I try will actually make a connection. When I can get connected, I can play, but it's a rarity right now. Here's a net_log for ya.

    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Date: 11/14/12
    Time: 02:55:20
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: NVIDIA GeForce 9800 GTX/9800 GTX+ (9.18.13.623)
    Sound Device: Speakers (2- C-Media USB Headphone Set  ) stereo
    Record Device: Microphone (2- C-Media USB Headphone Set  )
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Network logging set to level 3
    Connecting to server 206.217.135.34:28115
    206.217.135.34: System packet sent (PacketType_Connect)
    206.217.135.34 Client: Sending reliable 0
    206.217.135.34 Client: Resending reliable 0 (send 547 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 152 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    206.217.135.34 Client: Resending reliable 0 (send 150 ms ago)
    Timeout
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228<!--c2--></div><!--ec2-->
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  • Marik_SteeleMarik_Steele To rule in hell... Join Date: 2002-11-20 Member: 9466Members
    <a href="http://pastebin.com/REKytJbg" target="_blank">http://pastebin.com/REKytJbg</a> for the log,
    <a href="http://pastebin.com/STsJekVm" target="_blank">http://pastebin.com/STsJekVm</a> for the dxdiag report.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Thank you everyone for your logs!!
    It would be very informational and helpful to all those who have posted:
    <!--sizeo:4--><span style="font-size:14pt;line-height:100%"><!--/sizeo-->Do you own a Thompson router? (be sure sometimes they go by different model names)<!--sizec--></span><!--/sizec-->

    The "Client: Resending reliable 0 (send 150 ms ago)" supposedly is simply stating that it cannot connect to the server. i.e. there zero communication or acknowledgement whatsoever.. so its not like a dropped packet or lack of authorizing.. it simply gets zero return when pinging it.

    So I have a theory that is completely my own and worth investigating:<b> the server browser could be listing servers that aren't there.</b> (i've seen some browser oddities lately)

    Since i cant reproduce these issues from my end, could i implore some of you to triple check that these servers you are attempting to connect to actually exist and are up and running and ofc match the IP? Screenshots would be appreciated, comparing the console printout of failing to connect and the same server up and running on a website.
    You can use these websites as a replacement server browser to confirm this:
    <a href="http://hypernovadesign.co.uk/nanogrid/" target="_blank">http://hypernovadesign.co.uk/nanogrid/</a>
    <a href="http://www.play4dead.com/ns2/" target="_blank">http://www.play4dead.com/ns2/</a>
    <a href="http://ns2stats.org/server/index" target="_blank">http://ns2stats.org/server/index</a>

    Thanks again, for helping everyone!!
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  • ZebZeb Join Date: 2012-11-14 Member: 171057Members
    My problem is quite similar to "hjduk" :

    Started Game
    Clicked "Play" Opened Server Browser
    Selected Server
    Loading Screen progressed as normal.
    Then entered Ready Room and sucessfully entered game.
    Soon after Red Icon appeared (5-10s), and the other players seem frozen.
    After ~30 sec, I am back to the Main Menu page, with a "Time Out" message.


    Please note I have a Thomson TG787 routeur, but this problem occurs since last Saturday. Before that, I never have any connection problems playing NS2...

    <a href="http://pastebin.com/1JzsUbnV" target="_blank">http://pastebin.com/1JzsUbnV</a> for the Log
    <a href="http://pastebin.com/4fE1w9PN" target="_blank">http://pastebin.com/4fE1w9PN</a> for DXDiage report
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  • METROIDMETROID Join Date: 2012-10-31 Member: 165171Members, Reinforced - Supporter
    <b>ironhorse</b>, I'm not sure is it helpful or not, but here is my logs: <a href="https://dl.dropbox.com/u/36046461/NS2/log_red_plug.zip" target="_blank">log.txt + DxDiag.txt</a>
    While playing the Red Plug occurs often on some servers, but I'm not experiencing any problems with that, maybe a little lag sometimes.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Zeb can you please follow the instructions on the main <a href="http://www.unknownworlds.com/ns2/" target="_blank">ns2 news page</a> and try the beta and see if your problem is fixed?
    Thanks
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  • ZebZeb Join Date: 2012-11-14 Member: 171057Members
    edited November 2012
    <!--quoteo(post=2023611:date=Nov 14 2012, 10:06 PM:name=ironhorse)--><div class='quotetop'>QUOTE (ironhorse @ Nov 14 2012, 10:06 PM) <a href="index.php?act=findpost&pid=2023611"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Zeb can you please follow the instructions on the main <a href="http://www.unknownworlds.com/ns2/" target="_blank">ns2 news page</a> and try the beta and see if your problem is fixed?
    Thanks<!--QuoteEnd--></div><!--QuoteEEnd-->


    Soooooo I installed Beta build 229 and launched it.


    First problem : when I click on Play, sometimes servers are displayed, sometimes the list remains empty (even clicking cliking on "Update"). I have to click on "Back", then "Play" again to display a list of server.


    I selected one Server with only 4 other players
    Loading Screen progressed as normal.
    Then entered Ready Room and successfully entered game
    Soon after Red Plug Icon appeared (5-10s)...


    However, I repeat this test a few time, and one time, I was able to have a game without the red plug icon.


    Concerning Routeur problem, I found this on Steam page : <a href="https://support.steampowered.com/kb_article.php?ref=1452-HCVB-6984" target="_blank">https://support.steampowered.com/kb_article...=1452-HCVB-6984</a>

    Is it applicable to our problem ? I tested the fix with the two files to be copied in Steam config folder, and the only effect (with Build 228) is now my server list is totallly empty, which was not the case before.
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  • etrnletrnl Join Date: 2010-07-27 Member: 73249Members
    From what I have been able to test and see, and it's been variable, but UWE servers have been by far the most unsuccessful attempts I've had in my case. I was starting the gather a theory that it was servers that were close to full (<=3 slots open), but I was disproved yesterday. From the log I gave, all I can say and maybe assume is that either the server isn't getting the connect packet (PING) or the client isn't getting the received connection packet (PONG). It's just a theory on my end. I have tried opening ports on my router in every way possible, reinstalling, and various other ways of trying to troubleshoot a possible user error and have not found any. I was able to connect to a few servers yesterday on build 228, but on the unsuccessful attempts I had to wait >2min, or even a game restart to grab a new list of servers. Please let me know if you need help or anything further on my end of the connection errors, or lack there of. I am more than willing to assist when time permits.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    etrnl i'm glad you pointed out those repro steps.. i found the same thing the other day when attempting to repro the issue.. since i mostly join privately owned servers or my own etc. (420 servers)
    Glad to know its commonality and a clue!
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  • ZebZeb Join Date: 2012-11-14 Member: 171057Members
    Ironhorse, in the first post you "neighed" about Thompson Routeur and know issues.

    Could you please indicate where to find information about possible corrections/workarounds ?
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  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    edited November 2012
    I'll sticky this thread and import the Steam suggestion as well.
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  • alansmilealotalansmilealot Join Date: 2012-11-15 Member: 171301Members
    edited November 2012
    Heres my log, I cuoldn't past the network log at pastebin.com, it extended the limit for a non-pro account so i posted it on a similar website that let me do it.

    <a href="http://codepad.org/fjiLtIWw" target="_blank">http://codepad.org/fjiLtIWw</a>




    <b>Heres my DXdiag
    </b>
    <a href="http://codepad.org/2X8R6OP0" target="_blank">http://codepad.org/2X8R6OP0</a>

    I have TP-Link TL-WR1043ND Wireless Rounter running DD-WRT v24-sp2 (08/07/10) std.

    <img src="http://www.speedtest.net/result/2309070772.png" border="0" class="linked-image" />

    I was once able to play the game without disconnecting, but now it happens after maybe 8mins. I play other online games like TF2 and i never have an issue. I live by myself so i don't share my home network with family.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited November 2012
    <!--quoteo(post=2024350:date=Nov 15 2012, 02:05 AM:name=Zeb)--><div class='quotetop'>QUOTE (Zeb @ Nov 15 2012, 02:05 AM) <a href="index.php?act=findpost&pid=2024350"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Ironhorse, in the first post you "neighed" about Thompson Routeur and know issues.

    Could you please indicate where to find information about possible corrections/workarounds ?<!--QuoteEnd--></div><!--QuoteEEnd-->
    Have you tried this?
    <a href="https://support.steampowered.com/kb_article.php?ref=5623-QOSV-5250" target="_blank">https://support.steampowered.com/kb_article...=5623-QOSV-5250</a>
    or this?
    <a href="https://www.youtube.com/watch?v=a8YiopTocPk" target="_blank">https://www.youtube.com/watch?v=a8YiopTocPk</a>
    or this?
    <a href="http://forums.tripwireinteractive.com/showthread.php?t=67759" target="_blank">http://forums.tripwireinteractive.com/showthread.php?t=67759</a>
    or this?
    <a href="http://forums.tripwireinteractive.com/showthread.php?t=38891" target="_blank">http://forums.tripwireinteractive.com/showthread.php?t=38891</a>

    Damn thomson routers..
    :-D
    edit added these links to the OP
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  • penguinrecorderpenguinrecorder Join Date: 2012-11-15 Member: 171598Members
    I'm using a D-Link router but experiencing similar problems that others are reporting (timeout when connecting to servers).

    I'm able to join a server occasionally by trying over and over, but when I'm inside I get the red connection indicator and my ping jumps to 999. However, once I spawn, I'm fine (ping <30). Game plays completely normal.

    Every time I die and respawn, though, my ping spikes back up to 999 for about 15-30 seconds. This also happens during other "respawn" type actions, like going through a phase gate.

    This problem is intermittent. I bought the game on release day and didn't experience this problem until this week. Then yesterday I had no problems, and today the problem has returned.

    Here's the connection log: <a href="http://pastebin.com/xvRjbZBw" target="_blank">http://pastebin.com/xvRjbZBw</a>
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Thanks, penguin.
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  • SoulcrySoulcry Join Date: 2012-10-18 Member: 162647Members
    I'm having a problem with lag spikes. Detailed one can be found here ( <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=124596&st=0&gopid=2025625&#entry2025625" target="_blank">http://www.unknownworlds.com/ns2/forums/in...p;#entry2025625</a> )


    - Windows firewall Closed
    - No other anti-virus or anything (not sure but there might be microsoft security essential)
    - Modem security settings at NONE
    - DMZ forwarded to my computer

    None of these worked out for me.
    Net Log Report : <a href="http://pastebin.com/XknTtTdW" target="_blank">http://pastebin.com/XknTtTdW</a>
    DXdiag Report : <a href="http://pastebin.com/AEe5kx1P" target="_blank">http://pastebin.com/AEe5kx1P</a>

    My modem (router i think) : Huawei (not sure of exact model)

    This problem began after 229 release , before it I was playing without a problem. Also my friend (who was not able to play a game without a problem since the release) is having this problem too.
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  • SoulcrySoulcry Join Date: 2012-10-18 Member: 162647Members
    I must say sorry , it was a problem related to me . I had a fabricate(?) reset on my router and forgot about it . Changing wireless channel from 6 to 3 solved my lagspike problem. Thanks for help
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  • Ender_74Ender_74 Join Date: 2011-01-28 Member: 79329Members
    @Ironhorse : Would you still need logs from people using a Thomson router having issue while connecting to the server and being dropped within a minute ? Or is it only a matter on our side for which there is nothing you can do ?
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  • IndustryIndustry Esteemed Gentleman Join Date: 2010-07-13 Member: 72344Members, Reinforced - Shadow, WC 2013 - Supporter
    I have been having these issues since build 227. My ping will jump to astronomical levels when I die.

    Net_Log 3: <a href="http://pastebin.com/X0zyaeEb" target="_blank">http://pastebin.com/X0zyaeEb</a>
    dxdiag: <a href="http://pastebin.com/sHd8CPXA" target="_blank">http://pastebin.com/sHd8CPXA</a>

    scoreboard ping screenshot: <a href="http://i.imgur.com/ah7q3.jpg" target="_blank">http://i.imgur.com/ah7q3.jpg</a>

    This particular instance it was happening almost every time I was killed by an Onos in operations on mineshaft.
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  • morpherubianmorpherubian Join Date: 2012-11-05 Member: 167325Members
    edited November 2012
    Hi, thanks for trying to help us.

    I have a NETGEAR RP614_4 router.

    I did the following steps:

    -opening up NS2
    -activating net_log 3 via console
    -pressing Play -> Serverlist builds up relatively fast (often times it's very slow)
    -selecting a server with nice perf/ping -> doubleclicking it
    -Loading screen appears and gets soon interrupted by "couldnt establish connection ... "
    -returning to the server list -> server list empty (because the whole internet got f**** up by NS2)
    -exiting NS2 (like I DID SO OFTEN)

    End of log.

    Pulling the internet cable out and in again will re-establish my internetconnection.

    The rare cases when i could join a server occured when i used the "nanogrid" server-list (and/or lowered my maxpings per minute in steamsettings). But even on the nanogrid site there are many non-working-servers in the list!

    Here is my NS2 log: <a href="http://pastebin.com/Lz92VXXA" target="_blank">http://pastebin.com/Lz92VXXA</a>
    And Dxdiag report: <a href="http://pastebin.com/Le6yXpzL" target="_blank">http://pastebin.com/Le6yXpzL</a>


    PS: I want to try the "telnet" fix which is suggested for thomson routers. But i almost smashed my keyboard in rage, when i realized i cant even do the first step of it, as my "turn windows functions on or off" panel is empty and i couldnt find a solution for THAT.
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  • aelius_aelius_ Join Date: 2012-11-15 Member: 171568Members
    edited November 2012
    Hi,

    I am experiencing a problem with latency during the game. When the game first released I had no issues, but starting about a week ago I started to gain "lag spikes" when people with ping jumping to nearly 500-800ms. I am on direct cable connected to my modem and called my provider (Comcast) and confirmed no issues were between us. I recorded a log of both as requested.

    DXDiag: <a href="http://pastebin.com/WTzKn9cn" target="_blank">http://pastebin.com/WTzKn9cn</a>
    Net_log: <a href="http://textuploader.com/?p=6&id=MFgAJ" target="_blank">http://textuploader.com/?p=6&id=MFgAJ</a> (I can't upload it to pastebin as it exceeds file limit size, uploaded here)

    Thanks in advance for the support.

    Update: Disabled all mods and played 3 games this morning. Experienced somewhat more stable game play although still had the occasional 200ms+ spikes.
    UpdateII: I play during the morning/early afternoon and seem to experience no lag. Although during night game play I seem to experience the "bad" lag of 500ms spikes.
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  • morpherubianmorpherubian Join Date: 2012-11-05 Member: 167325Members
    edited November 2012
    DOLAN HALP PLS ... conecto problms!! HALP!! post #26 hapl
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    <!--quoteo(post=2025812:date=Nov 16 2012, 08:26 AM:name=Ender_74)--><div class='quotetop'>QUOTE (Ender_74 @ Nov 16 2012, 08:26 AM) <a href="index.php?act=findpost&pid=2025812"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->@Ironhorse : Would you still need logs from people using a Thomson router having issue while connecting to the server and being dropped within a minute ? Or is it only a matter on our side for which there is nothing you can do ?<!--QuoteEnd--></div><!--QuoteEEnd-->
    So far thats the case.. not much that can be done at this moment. The devs are aware of it though, but no word of any solution.. it really is a crap router that just about every gamer seems to have problems with. (steam in general i guess)
    I'll update this post if anything changes.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    <!--quoteo(post=2025704:date=Nov 16 2012, 06:02 AM:name=Soulcry)--><div class='quotetop'>QUOTE (Soulcry @ Nov 16 2012, 06:02 AM) <a href="index.php?act=findpost&pid=2025704"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I must say sorry , it was a problem related to me . I had a fabricate(?) reset on my router and forgot about it . Changing wireless channel from 6 to 3 solved my lagspike problem. Thanks for help<!--QuoteEnd--></div><!--QuoteEEnd-->
    Thank you so much for telling us the source of the issue, adding to the list of possible solutions!
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    <!--quoteo(post=2026175:date=Nov 16 2012, 02:09 PM:name=morpherubian)--><div class='quotetop'>QUOTE (morpherubian @ Nov 16 2012, 02:09 PM) <a href="index.php?act=findpost&pid=2026175"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->PS: I want to try the "telnet" fix which is suggested for thomson routers. But i almost smashed my keyboard in rage, when i realized i cant even do the first step of it, as my "turn windows functions on or off" panel is empty and i couldnt find a solution for THAT.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Have you tried the other fixes i listed on the first post?
    Theres more besides the telnet fix
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