driver crash with dx 11
dmod
Germany Join Date: 2016-07-03 Member: 219515Members
Germany Join Date: 2016-07-03 Member: 219515Members
Hi,
I recently got the game but the game is constantly crashing when utilizing DirectX 11.
I already tried setting different resolutions, fullscreen or windowed, and different quality settings. The crashes persist. I also tried the experimental branch, hoping the issue is already dealt with, but like the stable branch, it keeps crashing.
The only workaround is to launch the game in DirectX 9 mode via the -force-d3d9 parameter.
To be more specific, the game instantly crashes after loading is complete for the first time and the intro sequence starts. I get a Windows notification that the driver stopped and has successfully recovered, but the sound of the intro sequence can still be heard playing in the background. After switching to DX 9 I played through the intro sequence. Now that the sequence has been completed, switching back to DX 11 allows the game to load successfully too. I can even leave the lifepod, get on top of it and have a look around. But as soon as I jump down into the water, the driver crashes again. Also when leaving the pod through the bottom exit, I can still look around without the driver crashing. But as soon as I start moving for a few meters, the driver crashes. Maybe it's connected to loading new tiles?
My specs are:
Windows 10 Pro 64-bit (build 10.0.10586.420) (up to date)
AMD Phenom II X4 965
AMD Radeon HD 5770 1GB (driver 16.2.1 / 15.301.1901.0) (most recent driver since it's now a legacy card according to AMD)
6GB RAM
DxDiag.txt
output_log.txt
error.log
crash.dmp
I recently got the game but the game is constantly crashing when utilizing DirectX 11.
I already tried setting different resolutions, fullscreen or windowed, and different quality settings. The crashes persist. I also tried the experimental branch, hoping the issue is already dealt with, but like the stable branch, it keeps crashing.
The only workaround is to launch the game in DirectX 9 mode via the -force-d3d9 parameter.
To be more specific, the game instantly crashes after loading is complete for the first time and the intro sequence starts. I get a Windows notification that the driver stopped and has successfully recovered, but the sound of the intro sequence can still be heard playing in the background. After switching to DX 9 I played through the intro sequence. Now that the sequence has been completed, switching back to DX 11 allows the game to load successfully too. I can even leave the lifepod, get on top of it and have a look around. But as soon as I jump down into the water, the driver crashes again. Also when leaving the pod through the bottom exit, I can still look around without the driver crashing. But as soon as I start moving for a few meters, the driver crashes. Maybe it's connected to loading new tiles?
My specs are:
Windows 10 Pro 64-bit (build 10.0.10586.420) (up to date)
AMD Phenom II X4 965
AMD Radeon HD 5770 1GB (driver 16.2.1 / 15.301.1901.0) (most recent driver since it's now a legacy card according to AMD)
6GB RAM
DxDiag.txt
output_log.txt
error.log
crash.dmp
Comments
If I start the game up WITHOUT the -force-d3d9 parameter, it runs for about 10 seconds, runs very fast and smooth in that time frame, then suddenly I can not move or rotate my view, the sound is still going, but evefything freezes. Then after a certain time I get a message from the OS that Subnautica is not respondign, I can kill it or wait if it responds, but of course it does not responds if I wait.
If I start the game WITH the -force-d3d9 parameter, it runs, but has a a lot of small slows, hickups when turning around for example, and some light graphical problems (I think it is because the game was not designed for DirectX 9).
My specs are:
CPU: AMD Phenom II X4
RAM: 16 GB RAM
VGA: AMD Radeon HD 6770
The game resides on an SSD
Does anyone have any solution to run the game in DirectX 11 mode without freezes?
If the DirectX 9 starting up option will eventually disappear, I will not be able to run it, no matter that my computer is above the requirements, and I paid for it...
And of course I can not see it on the intended graphical level, missing a lot of effects, etc.
https://community.amd.com/thread/214662
Any comment from the developers?
DxDiag.txt: https://pastebin.com/vfGg5Yej
output_log.txt: https://pastebin.com/ZazVasCn
And now the interesting part.
Yesterday I started the game in DirectX 9 set the graphic to full, and travelled to the Floating Island and make a save there.
Today I started up in DirectX 11 (did not change anything in the settings, only removed the startup parameter) to produce the logs above, and the game was running fine on the island, then I entered the water and still no problem, until I travelled back towards the escape capsule. As soon as the underwater ground showed up, the game freezed again!
So until no underwater ground is in the view, there was no problem at all!
I think it is an important info, maybe something has a special shader on the underwater ground or on some object on that ground, which causes the issue.
Thank you.
If you do not add it, it will run in DirectX 11.