Crashing

Luna_BloodrayneLuna_Bloodrayne Ellington, Mo Join Date: 2016-12-22 Member: 225356Members
in Subnautica Bug Reporting
My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

My Computer is:
CPU- AMD A4-6300 APU with Radeon Graphics
RAM- 15577 Megs
GMU- AMD Radeon HD 8370D
GPU Ram- 735 Megs
OS- Window's 10 (64 Bit)
Threads: 2 logical processors
Version- 42313
Build Date- 12/14/2016 5:52:15
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Comments

  • yungmewyungmew United States, California Join Date: 2016-12-24 Member: 225432Members
    You might be running out of GPU memory, causing your game to crash when it can't load all the resources required to load the massive additions to the mountain area.
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Luna_Bloodrayne wrote: »
    My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

    My Computer is:
    CPU- AMD A4-6300 APU with Radeon Graphics
    RAM- 15577 Megs
    GMU- AMD Radeon HD 8370D
    GPU Ram- 735 Megs
    OS- Window's 10 (64 Bit)
    Threads: 2 logical processors
    Version- 42313
    Build Date- 12/14/2016 5:52:15

    Can you post your output_log.txt from your Subnautica\Subnautica_Data\ directory? If it's too big to use pastebin or quote here, just zip it (right-click > send to > compressed folder) and then upload the zip file to google drive or dropbox, then use the sharing link to post it here.
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  • Nath626Nath626 United States Join Date: 2016-12-25 Member: 225466Members
    Every forum I've seen about graphics crashes have been with the AMD RADEON HD series

    In this forum (http://forums.unknownworlds.com/discussion/146843/crash-crashing-within-5-minutes-of-start-up-42313-dec-2016#latest)
    A person said that starting in Direct3D9 worked for them it launches in 11 automatically
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  • Luna_BloodrayneLuna_Bloodrayne Ellington, Mo Join Date: 2016-12-22 Member: 225356Members
    0x6A7232 wrote: »
    Luna_Bloodrayne wrote: »
    My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

    My Computer is:
    CPU- AMD A4-6300 APU with Radeon Graphics
    RAM- 15577 Megs
    GMU- AMD Radeon HD 8370D
    GPU Ram- 735 Megs
    OS- Window's 10 (64 Bit)
    Threads: 2 logical processors
    Version- 42313
    Build Date- 12/14/2016 5:52:15

    Can you post your output_log.txt from your Subnautica\Subnautica_Data\ directory? If it's too big to use pastebin or quote here, just zip it (right-click > send to > compressed folder) and then upload the zip file to google drive or dropbox, then use the sharing link to post it here.

    I tried too with my post, but I could not find the Subnautica folder on my computer. I have no idea where it's putting my crash logs at. :/ I typed it in the search bar and everything and nada.
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  • Luna_BloodrayneLuna_Bloodrayne Ellington, Mo Join Date: 2016-12-22 Member: 225356Members
    Nath626 wrote: »
    Every forum I've seen about graphics crashes have been with the AMD RADEON HD series

    In this forum (http://forums.unknownworlds.com/discussion/146843/crash-crashing-within-5-minutes-of-start-up-42313-dec-2016#latest)
    A person said that starting in Direct3D9 worked for them it launches in 11 automatically
    Nath626 wrote: »
    Every forum I've seen about graphics crashes have been with the AMD RADEON HD series

    In this forum (http://forums.unknownworlds.com/discussion/146843/crash-crashing-within-5-minutes-of-start-up-42313-dec-2016#latest)
    A person said that starting in Direct3D9 worked for them it launches in 11 automatically
    Nath626 wrote: »
    Every forum I've seen about graphics crashes have been with the AMD RADEON HD series

    In this forum (http://forums.unknownworlds.com/discussion/146843/crash-crashing-within-5-minutes-of-start-up-42313-dec-2016#latest)
    A person said that starting in Direct3D9 worked for them it launches in 11 automatically

    So would I need to purchase a new graphics card?
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Luna_Bloodrayne wrote: »
    0x6A7232 wrote: »
    Luna_Bloodrayne wrote: »
    My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

    My Computer is:
    CPU- AMD A4-6300 APU with Radeon Graphics
    RAM- 15577 Megs
    GMU- AMD Radeon HD 8370D
    GPU Ram- 735 Megs
    OS- Window's 10 (64 Bit)
    Threads: 2 logical processors
    Version- 42313
    Build Date- 12/14/2016 5:52:15

    Can you post your output_log.txt from your Subnautica\Subnautica_Data\ directory? If it's too big to use pastebin or quote here, just zip it (right-click > send to > compressed folder) and then upload the zip file to google drive or dropbox, then use the sharing link to post it here.

    I tried too with my post, but I could not find the Subnautica folder on my computer. I have no idea where it's putting my crash logs at. :/ I typed it in the search bar and everything and nada.

    Usually C:\Program Files (x86)\Steam\steamapps\common\Subnautica\
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  • Luna_BloodrayneLuna_Bloodrayne Ellington, Mo Join Date: 2016-12-22 Member: 225356Members
    0x6A7232 wrote: »
    Luna_Bloodrayne wrote: »
    0x6A7232 wrote: »
    Luna_Bloodrayne wrote: »
    My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

    My Computer is:
    CPU- AMD A4-6300 APU with Radeon Graphics
    RAM- 15577 Megs
    GMU- AMD Radeon HD 8370D
    GPU Ram- 735 Megs
    OS- Window's 10 (64 Bit)
    Threads: 2 logical processors
    Version- 42313
    Build Date- 12/14/2016 5:52:15

    Can you post your output_log.txt from your Subnautica\Subnautica_Data\ directory? If it's too big to use pastebin or quote here, just zip it (right-click > send to > compressed folder) and then upload the zip file to google drive or dropbox, then use the sharing link to post it here.

    I tried too with my post, but I could not find the Subnautica folder on my computer. I have no idea where it's putting my crash logs at. :/ I typed it in the search bar and everything and nada.

    Usually C:\Program Files (x86)\Steam\steamapps\common\Subnautica\

    I got it. No wonder I couldn't find it. Thank you! :) I am working on uploading it now.
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  • Luna_BloodrayneLuna_Bloodrayne Ellington, Mo Join Date: 2016-12-22 Member: 225356Members
    0x6A7232 wrote: »
    Luna_Bloodrayne wrote: »
    My game keeps crashing when you start to go toward the Precursor Gun area. It crashes right over or a little after the Creepvine area. Also, for some reason the Sunbeam countdown timer is counting upward instead of downward. It was working perfectly fine before....

    My Computer is:
    CPU- AMD A4-6300 APU with Radeon Graphics
    RAM- 15577 Megs
    GMU- AMD Radeon HD 8370D
    GPU Ram- 735 Megs
    OS- Window's 10 (64 Bit)
    Threads: 2 logical processors
    Version- 42313
    Build Date- 12/14/2016 5:52:15

    Can you post your output_log.txt from your Subnautica\Subnautica_Data\ directory? If it's too big to use pastebin or quote here, just zip it (right-click > send to > compressed folder) and then upload the zip file to google drive or dropbox, then use the sharing link to post it here.

    https://www.dropbox.com/s/3xez5raw3pam34x/2016-12-21_121744.zip?dl=0

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