[Patch 269 + 270] HELP ME (WindowXP SP3) !!!! Black Screen after click Play , cant do anything

ZeroEarTh · September 2014

hi , when my steam finish update NS2 this morning im encounter this black screen
9A87DE1830B2EBF437F4074A05B4721D1195831E

here is my tech support

Before build 268 im playing fine and never get this error before , now i cant play plz help me
I love this game

)

Edit: The second tech file is when im edit system_option.xml and let NS2 run Window mode , still it not respoding
im still uploading it , but why forum uploading so slow when the file size is 18Mb ?

And this after Unsubcribe mods from Steam Work shop , still crash ( not -responding black window more like)

http://www.mediafire.com/download/26lzb4hhv68l3qd/Build269-tech_support.zip

After (again

) follow Iron Horse methods , in log file im ensure there is no command line "Mods .. wasnt available" and NS2 still wont work

http://www.mediafire.com/download/2c11x07n5f8afz6/IronHorse-tech_support.zip

Update Status My NS2: Windows7-32bit

Recently im tired of waitting developers fix black screen , so im try to install on my Friends PC ( windows 7 /32bit) , after download NS2 from Steam using his account , play 1-2 round with no problem
Then THIS happen : Fatal Error >>> Everytime second map change >> im play and CRash >> Fatal Error
57413FA6B006073CD830D29DEBE02D643BC1EAFA

57413FA6B006073CD830D29DEBE02D643BC1EAFA

ZeroEarTh · September 2014

anyone ? CDT plz look at my problem here ?

Nordic · September 2014

I see you have 1 hour and 4 minutes between your first post and second. The CDT team has families and and work to do. They will see this thread and be here soon to help. The response time on these forums is actually pretty good. Just give them time.

DC_Darkling · September 2014

Start by disabling all mods:

Windows XP 32-bit (build 2600)
PhysX: 32 bit OS detected, disabling Cuda
Steam initialized
Num displays: 1
Direct3D 9 initialized: NVIDIA GeForce GT 630 (6.14.13.3788)
Sound Device: Realtek HD Audio output stereo
Record Device: Realtek HD Audio Input
[  0.873] MainThread : Error: Mod '' wasn't available
[  0.873] MainThread : Error: Mod '' wasn't available
[  1.717] Worker 06 : Error: Mod '' wasn't available
[  1.717] Worker 06 : Error: Mod '' wasn't available
Loading config://ConsoleBindings.json
Resampling uncompressed animations at 1/2 frame rate to conserve memory
Loading config://FavoriteServers.json
Loading config://HistoryServers.json

Also how the hell can you run this game.. Uhm.. gratz on that?

You can delete your mods in your %appdata%\naturals selection 2\ folder by deleting the inside of the workshop and deleting the options xml files.

IronHorse · September 2014

Also, unsubscribe from your mods through Steam's Workshop.

ZeroEarTh · September 2014

how i can "Disable mods" when i cant even get into Main menu >> mods in game?

build 267 268 before i can play with my Crossair mod normal, no black screen ?

WasabiOne · September 2014

please see the post above

ZeroEarTh · September 2014

BTW i have run this game for almost 6 months now , i can tell you compare to CSGO this game have many problem with workshop mod

ZeroEarTh · September 2014

also i have tried this methods while google it

http://forums.unknownworlds.com/discussion/118991/ns2-loads-to-black-screen

Still doenst work =='

ZeroEarTh · September 2014

i have try to wait for it , still after 15 min is Black screen

Disabled all workshop mods - unsubcribe - delete mod folder in %appdata%

Obraxis · September 2014

Please follow my 'Nuke from orbit' guide in my signature and report back.

IronHorse · September 2014

Can you confirm 100% that you are no longer running mods? Meaning when you try to launch the game your log.txt no longer shows an error mounting mods?

Also your GPU driver is throwing an error in dxdiag :

The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

And since you are running 337.88 ... which IS a WHQL version... that error makes me think your GPU drivers are the culprit here. (there's a new updated WHQL driver on their website now)

ZeroEarTh · September 2014

Yes i have Tactical Nuke NS2 sir , i have read all post on Tech support and try to follow them >> nothing works

Confirm delete 100% mod file , unsubcribe workshop >> i see log.txt still pop up command like "... Mod wasnt available ..."

Before this build 269 , im even can play NS2 on my USB drive !!! im sure that my GPU can run NS2 even its driver outdated Long time Ago ( 6 months since im switch from CSGO)

IronHorse · September 2014

If you still see "mod wasn't available" then you have not removed the mods entirely.
Please do this in order to ensure they go away:

1. Go to "mods" menu in NS2 and de activate all mods by clicking on them
2. Exit NS2 and then delete the whole "Workshop" folder located in your hidden %appdata%/Natural selection 2 folder
3. Disable Steam Cloud for NS2 only. Right click NS2 > Properties > Updates > Uncheck steam cloud box
4. Go to \Program Files\Steam\userdata\(YOUR STEAM ID)\4920\remote\options.xml and ensure that the mod section looks like the following: <mods> <active_mods/> </mods>
5. Now run NS2 and a) see if the problem is fixed b) that your log.txt no longer mentions mods.

Don't run NS2 on your USB drive.. just don't. You might be able to do it, but it is definitely not recommended and is not supported per se.
Also, clean your GPU drivers and update to the latest.. it won't hurt you to try. You could have done this in the time it took you to write a post saying "Im sure that my GPU can run NS2"..

Let us know what you discover.

N@uralBornNoobist · September 2014

Pretty sure this wont help, worth a try though.

Have you tried using a GPU driver cleaning program within F8 safe mode before installing your latest drivers?

ZeroEarTh · September 2014

Date: 09/06/14
Time: 07:58:10:
Build 269
Windows XP 32-bit (build 2600)
PhysX: 32 bit OS detected, disabling Cuda
Steam initialized
Num displays: 1
Direct3D 9 initialized: NVIDIA GeForce GT 630 (6.14.13.3788)
Sound Device: Realtek HD Audio output stereo
Record Device: Realtek HD Audio Input
[ 0.676] MainThread : Error: Mod '' wasn't available
[ 1.518] Worker 02 : Error: Mod '' wasn't available
Loading config://ConsoleBindings.json
Resampling uncompressed animations at 1/2 frame rate to conserve memory
Loading config://FavoriteServers.json
Loading config://HistoryServers.json

After i do "Full Nuke" log.txt file still say worker02.vvv mod wasnt available ?

and Seriously a game like NS2 cant live without Steam Workshop , CDTeam should fix this like back in build 268 before

IronHorse , i have follow all your post but in my %appdata% Natural Selection 2 there is no "Workshop" folder , just "cache +system_option.xml" +log.txt"

Then here is your recommend "Program Files\Steam\userdata\(YOUR STEAM ID)\4920\remote\options.xml "
Here is whats mine looks like , should i edit with Notepad to change it like you said <mods> <active_mods/> </mods>

<mods>
<active_mods>11a48f16</active_mods>
</mods>

IronHorse · September 2014

Yes please edit that in notepad.
Then try it again

ZeroEarTh · September 2014

there is space between <mods> <active_mods/> </mods> like this in my file

its have to be exactly ? i will try

P/s : Still no NS2 for me thought , but here is my techsupport file
im checked it twice and in log.txt there is no command line that "Mods.... wanst available"

http://www.mediafire.com/download/2c11x07n5f8afz6/IronHorse-tech_support.zip

IronHorse · September 2014

Ok, well your zip file came with a dump file, and that should tell us what's going on.
I'll update you here when I have more info

Airwolf_swe · September 2014

hehe I have the same problem black screen, game wont load

ZeroEarTh · September 2014

Airwolf_swe wrote: »

hehe I have the same problem black screen, game wont load

Some BroForce at last

ZeroEarTh · September 2014

anyone got this error ? you can post your own techsupport to help developers fix it

ghaban · September 2014

I can just point out that i had this problem occasionally in the last 2 patched (268/269). ~10% of the times or so

ZeroEarTh · September 2014

for me is 100% , very sad

before this black screen , i have encounter several error but still you just type "quit" in console and restart NS2 >> done

this time ,,well i cant open console =='

ZeroEarTh · September 2014

I want to play this game so bad , do i have to wait until next build realese?

ZeroEarTh · September 2014

could this with "Failed to allocate bytes " will be fix on next update?

ZeroEarTh · September 2014

keep Bumping for hope

Obraxis · September 2014

please run another techsupport.exe while NS2 is on the 'black screen' and post it up.

ZeroEarTh · September 2014

i have already post 2 of them while ns2.exe still running in window mode
Is that not enough data to analyze ?

P/s: here you go ,but strange this time techsupport file become larger (20Mb)

Uploading it now

http://www.mediafire.com/download/5831hfxrdc6rh1r/Obraxis(blackscreen)_tech_support.zip

GhoulofGSG9 · September 2014

Did you allready disable all hints and tipp videos in the option ?

ZeroEarTh · September 2014

GhoulofGSG9 wrote: »

Did you allready disable all hints and tipp videos in the option ?

yes im never turn that on because im not rookie anymore

[Patch 269 + 270] HELP ME (WindowXP SP3) !!!! Black Screen after click Play , cant do anything

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