Norton Antivirus Problems

OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
edited May 2005 in Off-Topic
<div class="IPBDescription">Need help :/</div> Hey guys.
I just format my windows HD.
Reinstalled everything and it works fine.
But there is a thing, when i update Norton Internet Security, i get a error.
Everything gets updated without Norton Antivirus.

Screenshot:
<img src='http://xs31.xs.to/pics/05221/Update01.jpg' border='0' alt='user posted image' />

<img src='http://xs31.xs.to/pics/05221/Update02.jpg' border='0' alt='user posted image' />

Translate from swedish: "Error, the updates didnt continue, press details for more information"

You know this error?
Post and try to help me fix this.
But dont post any useless or "Norton sucks" posts.

- Thanks
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Comments

  • ThansalThansal The New Scum Join Date: 2002-08-22 Member: 1215Members, Constellation
    what is the error msg? (As I can only read English)

    Though, I honestly would sugest unisntalling Norton and working with either SVG or Avast (any reason you are against this idea?)
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    Translate from swedish: "Error, the updates didnt continue, press details for more information"

    Looks like i cant update "NAVNT 2005 11.0.2".
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  • ThansalThansal The New Scum Join Date: 2002-08-22 Member: 1215Members, Constellation
    edited May 2005
    well, as I am not familar with just how norton can mess up: <a href='http://www.symantec.com/techsupp/consumer.html' target='_blank'>Try This</a>

    And as I said, is there any particular reason you want to use Norton? (I realy would suggest another program, if you want a retail one then try Pc Cillin)

    Oh, and are there anytihng in details?

    You do have a current subscription, yus?
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    The reason i use Norton is because its easy to use and i have used it for a long time now, but i didnt get this type of error before.
    The details are shown in the screenshot too, right on the middle window.
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  • Nil_IQNil_IQ Join Date: 2003-04-15 Member: 15520Members
    In my experience, the problem usually IS norton....
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  • DepotDepot The ModFather Join Date: 2002-11-09 Member: 7956Members
    Norton AV has a HUGE bug database. It has yet to leave me in a pinch. I recommend you visit their site.

    *note* If you plan to uninstall/re-install Norton, doing so from the control panel will not suffice. You must get the uninstaller from Norton which removes Live Update and everything else.
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    <!--QuoteBegin-Depot+May 30 2005, 05:20 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Depot @ May 30 2005, 05:20 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Norton AV has a HUGE bug database. It has yet to leave me in a pinch. I recommend you visit their site.

    *note* If you plan to uninstall/re-install Norton, doing so from the control panel will not suffice. You must get the uninstaller from Norton which removes Live Update and everything else. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    I dont think reinstall helps...
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  • CyndaneCyndane Join Date: 2003-11-15 Member: 22913Members
    edited May 2005
    Six easy steps to fix norton.

    1. Download Avast, AVG, or buy PC-cillin
    2. Installing prior Anti-virus software you downloaded or bought.
    3. Uninstall Norton
    4. Update new AV software.
    5. Laugh at everyone who still has Norton
    6. Laugh at the HUGE BUG data base Norton has, cause it sucks. :-)
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    I <b>think</b> i found the problem, after reading <a href='http://www.mcse.ms/archive182-2005-4-1537170.html' target='_blank'>this</a> site.

    <!--QuoteBegin-goldstone+--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (goldstone)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->SUCCESS!!! I finally solved it. It has to do with Norton's dependence (or lack thereof) on Windows' long file naming convention.

    You have to go through your registry looking for every instance of the key labeled:
    <b>NtfsDisable8dot3NameCreation</b>...

    Set every one of these keys you find to a value of zero.

    Then uninstall Norton COMPLETELY -- I used regular uninstall (from control panel) followed by the Symantec provided uninstall utilities. I topped it off with a thorough manual search of the registry wherein I deleted every reference to either Symantec or Norton. (Note: I'm not sure the last step was necessary.)

    Finally, reinstall the program again and it should work.

    Sincerely hope this solution assists all of you too!<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
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  • DepotDepot The ModFather Join Date: 2002-11-09 Member: 7956Members
    Hope it works OrganoX, keep us posted. He was correct in doing such a thorough uninstall, as I mentioned earlier - it is absolutely necessary.
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  • im_lostim_lost TWG Rule Guru Join Date: 2003-04-26 Member: 15861Members
    I hope that solution works for you. And I think I'll stick with my free version of Norton Corporate Edition (which is legal, through my school).
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  • AlienCowAlienCow Join Date: 2003-09-20 Member: 21040Members
    I have norton and it works fine and seems to do what its supposed to, don't see why it receives so much constant criticism...I admit it used to absolutely suck, I remember having "OMG YOU HAVE A VIRUS" messages followed by "OMG NORTON CANT DO ANYTHING ABOUT THE VIRUS" messages, but 2005 seems to work fine, havent had any problems.
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  • DepotDepot The ModFather Join Date: 2002-11-09 Member: 7956Members
    Yes Norton frequently gets a bad rap. I run Norton Pro 2003 Edition and it hasn't disappointed me yet.
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    Thanks guys!
    It works now <!--emo&:D--><img src='http://www.unknownworlds.com/forums/html/emoticons/biggrin-fix.gif' border='0' style='vertical-align:middle' alt='biggrin-fix.gif' /><!--endemo-->
    For those who have/get same problem as me, read <a href='http://www.mcse.ms/archive182-2005-4-1537170.html' target='_blank'>this</a>.
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  • CyndaneCyndane Join Date: 2003-11-15 Member: 22913Members
    Hehe.. that is because you guys take norton at face value since it used to be good back when it was ranked number one in oh.. 1998. <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html/emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->
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  • DepotDepot The ModFather Join Date: 2002-11-09 Member: 7956Members
    Glad it's working for you OrganoX. <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html/emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo-->
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  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    <!--QuoteBegin-Depot+May 30 2005, 07:02 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Depot @ May 30 2005, 07:02 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Glad it's working for you OrganoX. <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html/emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo--> <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    Thanks <!--emo&;)--><img src='http://www.unknownworlds.com/forums/html/emoticons/wink-fix.gif' border='0' style='vertical-align:middle' alt='wink-fix.gif' /><!--endemo-->
    All i did was haxxed in regedit and reinstall it <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html/emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->
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  • DepotDepot The ModFather Join Date: 2002-11-09 Member: 7956Members
    <!--QuoteBegin-OrganoX+May 30 2005, 10:26 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (OrganoX @ May 30 2005, 10:26 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->But dont post any useless or "Norton sucks" posts.

    - Thanks<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
    Forgive Cyndane Organox, for she lacks the ability to respect your request.
    Off Topic Disagree Agree Awesome
  • OrganoXOrganoX Join Date: 2004-03-21 Member: 27473Members
    <!--QuoteBegin-Depot+May 30 2005, 07:06 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Depot @ May 30 2005, 07:06 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> <!--QuoteBegin-OrganoX+May 30 2005, 10:26 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (OrganoX @ May 30 2005, 10:26 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->But dont post any useless or "Norton sucks" posts.

    - Thanks<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
    Forgive Cyndane Organox, for she lacks the ability to respect your request. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    I will never forgive her when she tried to kill me in Starcraft <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html/emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->
    Off Topic Disagree Agree Awesome
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