Venmoch Gets Pwned By Ea
<div class="IPBDescription">Or Venmochs adventures with BF:V</div> Well it all seemed perfect.
Postman arrived with a package from Gameplay. Which I had ordered yesterday. The contents of said package? Battlefield Vietnam.
So I open the box and what do I find?
The Manual
CD 1
CD 2
CD 2
Now as many of you may know, something isn't quite right here. BF:v is <b>meant</b> to have 3 different disks.
Mine doesn't.
Now after talking to Gameplay (Who with all fairness are doing a damn fine job so don't start saying OMG GAMEPLAY ARE TEH SUCK. The guy on the other end has been great. <b>This issue is a problem at EA's end not Gameplay so don't involve them</b>)
I find out something a little disconcerting....
Log Transcript below (With parts altered regarding privacy)
<!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->
>Please wait a moment. You are being connected to an available operator.
>You are now chatting with 'Gameplay'
Gameplay: Hi, how can I help ?
Venmoch: I recieved Battlefield Vietnam today
Venmoch: And I have two CD 2's but no CD 3
Venmoch: I was wondering whether I should send it back to you or talk to EA Games about it
Gameplay: ok, one moment please
Gameplay: EA wouldn't replace it
Gameplay: we will have to swap it
Venmoch: OK
Venmoch: SO I should just send it back to you
Gameplay: joy
Gameplay: just opened my copy
Gameplay: same thing
Gameplay: one moment
Gameplay: I'll check with someone
Gameplay: Hi, sorry about that
Gameplay: checking some more
Venmoch: Don't Worry
Gameplay: ok, what I'll do is keep your details whilst my manager sorts out what we are going to do
Gameplay: as we don't want to have to return them all we want to just send out disc 3
Venmoch: OK
Gameplay: so I'll get back to you later
Gameplay: [E-MAIL ADDRESS REMOVED]
Venmoch: By E-Mail?
Gameplay: is that your email ?
Venmoch: Yeah
Gameplay: ok, I'll email you later on today
Gameplay: Sorry about all this
Venmoch: Hey Don't Worry
Venmoch: Stuff like this is bound to happen
Gameplay: Yeah, thanks for your understanding
Gameplay: I'll get back to you as soon as I find out what to do
Gameplay: Cheers
Venmoch: OK
Venmoch: Hear from you soon!
Venmoch: Thanks Again
Gameplay: Cya
Gameplay: you still there ?
Gameplay: how far did you get with playing it only on 2 discs ?
Venmoch: You can't install it
Venmoch: It gets to about 75-80% and then askes for disk 3
Gameplay: at all
Gameplay: oh dear
Gameplay: ok, thanks for that
Venmoch: Don't worry
Gameplay: Cheers
<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
It appears to be a slightly larger problem then first realised.
However if the same thing has happened to you don't go nuts to the person that sold it too you. It isn't their problem.
Anyway a big cheer for Gameplay for sorting it out so quickly!
Postman arrived with a package from Gameplay. Which I had ordered yesterday. The contents of said package? Battlefield Vietnam.
So I open the box and what do I find?
The Manual
CD 1
CD 2
CD 2
Now as many of you may know, something isn't quite right here. BF:v is <b>meant</b> to have 3 different disks.
Mine doesn't.
Now after talking to Gameplay (Who with all fairness are doing a damn fine job so don't start saying OMG GAMEPLAY ARE TEH SUCK. The guy on the other end has been great. <b>This issue is a problem at EA's end not Gameplay so don't involve them</b>)
I find out something a little disconcerting....
Log Transcript below (With parts altered regarding privacy)
<!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->
>Please wait a moment. You are being connected to an available operator.
>You are now chatting with 'Gameplay'
Gameplay: Hi, how can I help ?
Venmoch: I recieved Battlefield Vietnam today
Venmoch: And I have two CD 2's but no CD 3
Venmoch: I was wondering whether I should send it back to you or talk to EA Games about it
Gameplay: ok, one moment please
Gameplay: EA wouldn't replace it
Gameplay: we will have to swap it
Venmoch: OK
Venmoch: SO I should just send it back to you
Gameplay: joy
Gameplay: just opened my copy
Gameplay: same thing
Gameplay: one moment
Gameplay: I'll check with someone
Gameplay: Hi, sorry about that
Gameplay: checking some more
Venmoch: Don't Worry
Gameplay: ok, what I'll do is keep your details whilst my manager sorts out what we are going to do
Gameplay: as we don't want to have to return them all we want to just send out disc 3
Venmoch: OK
Gameplay: so I'll get back to you later
Gameplay: [E-MAIL ADDRESS REMOVED]
Venmoch: By E-Mail?
Gameplay: is that your email ?
Venmoch: Yeah
Gameplay: ok, I'll email you later on today
Gameplay: Sorry about all this
Venmoch: Hey Don't Worry
Venmoch: Stuff like this is bound to happen
Gameplay: Yeah, thanks for your understanding
Gameplay: I'll get back to you as soon as I find out what to do
Gameplay: Cheers
Venmoch: OK
Venmoch: Hear from you soon!
Venmoch: Thanks Again
Gameplay: Cya
Gameplay: you still there ?
Gameplay: how far did you get with playing it only on 2 discs ?
Venmoch: You can't install it
Venmoch: It gets to about 75-80% and then askes for disk 3
Gameplay: at all
Gameplay: oh dear
Gameplay: ok, thanks for that
Venmoch: Don't worry
Gameplay: Cheers
<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
It appears to be a slightly larger problem then first realised.
However if the same thing has happened to you don't go nuts to the person that sold it too you. It isn't their problem.
Anyway a big cheer for Gameplay for sorting it out so quickly!
Comments
But that would mean opening each and every product, and i dunno about you, but i prefer to buy my games still in their plastic wrapping so some punk kid doesn't steal the game while it's sitting on the store shelf.
Tried that.
It is a Disk 2
Maybe that's illegal...
That is pretty bad though. A serious mess up!
LOL
Well once my CD key was missprinted on the manual, ie in the black bit you cant see and 1 digit was completly off the manual.
GG EA GG
Yeah right, like if you magicly turned CD3 into CD2 <!--emo&:D--><img src='http://www.unknownworlds.com/forums/html//emoticons/biggrin.gif' border='0' style='vertical-align:middle' alt='biggrin.gif' /><!--endemo-->