Game Crashing during save

Jason40kJason40k Join Date: 2018-12-10 Member: 245439Members Posts: 2 Fully active user
On current Xbox release the game will crash during an attempt to save the game. This usually happens when I don’t save the game for a long period of time maybe an hours worth of time. If I try to save everything 15 min or so it appears to work just fine. I did not have this issue in the early release version and it kinda makes me not want to play when you’re constantly losing hours worth of time/work/game progression. Please Fix. I can usually deal with other bugs in the game but this is my far one of the worst I’ve had to endure.


  • Kanabyss83Kanabyss83 United States Join Date: 2018-12-08 Member: 245358Members Posts: 12 Fully active user
    Yeah I've had that happen about 5 or 6 times. I usually don't play it for a few days after it happens because of the frustration of losing hours worth of progress. And spam saving kinda ruins the survival aspect of the game for me. Im not sure how this game is worse than it was a year ago. How does that even happen? Kinda angry i paid for this game but it looked interesting.
  • Berticus603Berticus603 USA Join Date: 2018-12-13 Member: 245621Members Posts: 3 Fully active user
    Since ver release on XBOX seems to have corrected the save bug for me. I can now save without a hard crash and losing all work
  • büllzbüllz Usa Join Date: 2019-01-03 Member: 247875Members Posts: 1 Freshly registered user
    My game crashes every time I attempt to save. I hate that I bought a great game and can't enjoy it. I have cleared cache, restarted my xbox, deleted and reinstalled the game. Please help with this so that I can enjoy the game.
  • madsaucemadsauce San Francisco Join Date: 2013-06-02 Member: 185442Members, Super Administrators, Forum Admins, Reinforced - Shadow, Subnautica Developer, Subnautica PT Lead Posts: 139 admin
    büllz, we had hoped this issue would be resolved with patch but I'm really sorry it is keeping you from playing. When you start a new game and save, is the save finishing some times and other times kicking you out of the game(crashing)?
    Near Lethal Damage
  • HunteilHunteil United States Join Date: 2019-01-05 Member: 248067Members Posts: 6 Fully active user
    I've had this happen to me. So I took the safest route. DON'T MOVE WHEN YOU SAVE!
    You may notice... Saving takes a few seconds to a minute to give you back the controls... But it's still saving in the corner of my screen. If you move about, me and my wife found that it takes longer and longer to save and causes bad things to happen. So just be safe and sure. Press save... wait for controls to come back. And pause the game until it's done saving. Every time I save. I do it twice to ensure it worked.

    I know it's ridiculous amount of waiting... But it's working for us here. ^.^
    PS: To be extra safe. Only save inside your bases when nothing is happening.

    PSS: See best practices here:
  • maytrixmaytrix USA Join Date: 2018-12-11 Member: 245483Members Posts: 19 Advanced user
    I've found the same. Since I've used this method, I've only once had a save crash on me. But I save quite regularly now so it hasn't been a problem.

    Would be great to see this game better optimized though - that seems to be the major issue.
  • callous830callous830 Australia Join Date: 2019-01-28 Member: 249559Members Posts: 1 Fully active user
    My game also crashes every single time I try to save. As soon as I press save it crashes to home. This has been going on for weeks now. It's super frustrating
  • RganRgan Join Date: 2019-12-29 Member: 256810Members Posts: 1 Freshly registered user
    i cant find an answer anywhere online, my game crashes every time i save even if i'm standing still. I've tried everything uninstalling, reinstalling, and deleting the cache files. please help me resolve this issue as i am unable to play the game as of right now.
  • narfblatnarfblat Utah, USA Join Date: 2016-05-15 Member: 216799Members, Forum Moderators, Forum staff Posts: 664 mod
    My only suggestion is to try disabling cloud saves.
    Subnautica stuff:
    Official Subnautica discord chat:
    For updates on Console progress for both Subnautica and Below Zero, check the favro page, here.
    How to clear your Cache, by 0x6A7232.
    How to use console commands.
    Stuck, and just want to most recent base/Cyclops? Use "Warpme" command. Want to get out of the ceiling? Press F1 and note your camera postion. First number is North/South, second number is up/down, and third is East/West. Reduce the 2nd number by 10, then use "warp x y z" (where x, y, and z are the position you want to be).
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