[CRASH] Game crashed and I LOST MY SAVE [PS4]

FodoxDiverFodoxDiver Brasil Join Date: 2018-06-11 Member: 241315Members Posts: 11 Fully active user
edited December 8 in Subnautica Bug Reporting
Nooooooooooooo, I tried to save my game and it gave a message “Error Trying to save The Game” (in portuguese). Pushed Yes for retry, and it crashed.
When I came back MY SAVE WAS GONE. Dozens of hours...
Tried another New Game, same bug after a few hours.
Happens also on creative mode (picture).
HELP.
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Version 1.04

After this first occurance the game would not save, no matter what. Allways the same error and crash (Invalid call). It became unplayable.
Tried to uninstall/reinstall the game to no succes. The only thing that worked and “fixed” the issue was when I deleted the save files, via PS4 settings menu. Game started to save properly again. Problem is I dont know when this will happen again.

Edit: version
Edit 2: temporary “solution”.
Post edited by FodoxDiver on
agent_BARTONLittlestOfMans0676

Comments

  • agent_BARTONagent_BARTON Join Date: 2018-12-08 Member: 245347Members Posts: 1 Freshly registered user
    This just happened to me. I got the error message and when I went back into the game, all my saves are gone. They’re still in my online storage but the game won’t load them. I believe this happened on Xbox too. I hope they release a patch soon. I made so much progress and I don’t wanna start over.
    FodoxDiver
  • FodoxDiverFodoxDiver Brasil Join Date: 2018-06-11 Member: 241315Members Posts: 11 Fully active user
    This just happened to me. I got the error message and when I went back into the game, all my saves are gone. They’re still in my online storage but the game won’t load them. I believe this happened on Xbox too. I hope they release a patch soon. I made so much progress and I don’t wanna start over.

    I discarted the old files and started a new game.
    This time, before every session, I make a copy of the save files on a USB device (via PS4 menu). If it crashes and corrupt the files again I should lose just one day of progress. It is an absurd amount of annoying work, but should do the trick until they send in another patch, hopefully soon.
  • FreeRida2021FreeRida2021 Join Date: 2018-12-09 Member: 245363Members Posts: 2 Fully active user
    Same this just happened to me too. I am so mad, I had hours of time in this game. Now I don't even want to play it anymore because I lost my save file. This really sucks I hope they fix this somehow and get our save files back.
  • Mechromancer_DTMechromancer_DT Canada Join Date: 2018-12-09 Member: 245368Members Posts: 1 Freshly registered user
    Unknown worlds please fix the ps4 version I get lags from entering seamoth and my base even the lifepod 5. Also I get randomly shot in the air then fall to my death in cyclops and in lifepod 5. Within 1 hour of play my game keeps crashing and I can’t progress cause of it. After I save my game and a crash happens it loads the an older save and not the new save I made. I play on PS4 Pro please fix these issues thank you.
  • FreeRida2021FreeRida2021 Join Date: 2018-12-09 Member: 245363Members Posts: 2 Fully active user
    Just like FodoxDiver said, I can't even play the game anymore without deleting my save files in PS4 data settings. I don't want to do that in case Unknown worlds fixes this issue. So looks like I won't be playing this game until this issue is fixed :(
  • LittlestOfMans0676LittlestOfMans0676 Join Date: 2018-12-09 Member: 245406Members Posts: 1 Freshly registered user
    The same thing happened to me on Ps4. It crashes randomly, but most of the time its when I try to save. This really sucks because I love the game and I waited forever for it to come out on Ps4 because I just have a laptop. Guess I'll just wait until it gets patched...
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