The game crash randomly

SPASMadnessSPASMadness Join Date: 2012-08-30 Member: 156958Posts: 83 Fully active user
Whenever I play, the game end up crashing randomly, sometimes after a few map played, sometimes after 10 minutes. Most of the time after 20-30 minutes. I have no idea why.
To be honest the game has never run perfectly on my computer, it's rather old and I've often had FPS drop but I could still play. I came back to the game two weeks ago after a few month without playing so I don't know after which patch this started.

There's no message when the game crash, it just close the whole game (it does not send me back to the menu) saying "NS2 has stopped working" and I have to use ctrl+alt+suppr to end up the game not responding. You can find the result of the TechSupport.exe linked to this post if that can help.

Thank you.

Comments

  • antouantou France Join Date: 2016-07-24 Member: 220615Posts: 29 Fully active user
    Hello,

    Random crashes started happening with the last update (https://unknownworlds.com/ns2/update-314-now-live-steam/), I don't think everyone is impacted but you're definitely not the only one. I'm sure the devs are working on a fix, meanwhile you did the right thing by uploading your tech support file here :)
    People will tell you to chase your dreams. Just chase the damn Onos !!!
  • NovoReiNovoRei US Join Date: 2014-11-18 Member: 199718Posts: 75 Fully active user
  • HandschuhHandschuh Join Date: 2005-03-08 Member: 44338Posts: 139 Advanced user
    Also had a crash this week, while playing.. and this is curious for me since my game never crashed till now.. (except when starting the game sometimes, but that never bothered me ssince it would run fine after the second try) ...

    while scrimming/ gathering I noticed a vast increase of crashes since it happens sometimes almost every round that we had to pause least once per round ...

  • BeigeAlertBeigeAlert Texas Join Date: 2013-08-08 Member: 186657Posts: 2,662 admin
    To everybody posting about having crashed, please please please run TechSupport.exe right after the crash, and get us this info. It's very very difficult to figure out the cause or causes if we don't even know if the crashes are related, for starters.
    McGlaspie
  • SPASMadnessSPASMadness Join Date: 2012-08-30 Member: 156958Posts: 83 Fully active user
    The game crashed again less than 5 minutes after I joined a server, I ran this TechSupport right after the crash
    BeigeAlert
  • ekrizonekrizon Join Date: 2012-11-14 Member: 170924Posts: 24 Fully active user
    Lately I have been crashing once or twice a day, probably started 3 to 5 weeks ago. Long time player and have never had any issues with crashing before this. Attached techsupport.zip.

    Also tried x64 bit client, same issue occurs.

    BeigeAlert
  • jrgnjrgn Join Date: 2006-11-03 Member: 58289Posts: 95 Fully active user
  • .trixX..trixX. Budapest Join Date: 2007-10-11 Member: 62605Posts: 584 Advanced user
    Yesterday I've seen three com crashes, two marine and one alien (8bit #1). It never happened to me though...
    NO Cyril, when they're dead they're just hookers!
  • Legend_BossLegend_Boss UK Join Date: 2014-02-27 Member: 194394Posts: 123 Advanced user
    I find generally its alien comm that crashes.

    I've been recommended to include "-fulldmp" as part of the start up properties found when right click ns2 file through steam.

    When you crash, this creates a copy of the RAM at the time. I think this is meant to be more helpful in attempting to identifying the problem than the tech support but I am not completly certain or response to my query about this.

    The alien comm crash was quite frequent last year, then it stopped or didn't happen as frequently but at some time within the last few builds the problem has returned with a vengeance.
  • HandschuhHandschuh Join Date: 2005-03-08 Member: 44338Posts: 139 Advanced user
    2 times I crashed this week as fade...
    faulty modul: MSVCR120.dll, Version: 12.0.21005.1
    exceptioncode: 0x40000015
    Fehleroffset: 0x000a7676
  • ekrizonekrizon Join Date: 2012-11-14 Member: 170924Posts: 24 Fully active user
    Might be jinxing myself here however updated to the new Windows 10 creator build and latest nvidia drivers and have not crashed since... YMMV
  • necroanonymnecroanonym Join Date: 2017-05-12 Member: 230455Posts: 1 Freshly registered user
    edited May 12
    Same as op, happen after ~30 min everytimes
    https://www.dropbox.com/s/8zzb7t6972zt0ai/tech_support.zip?dl=0
    can't attach the file for some reason
    Post edited by necroanonym on
  • ekrizonekrizon Join Date: 2012-11-14 Member: 170924Posts: 24 Fully active user
    ekrizon wrote: »
    Might be jinxing myself here however updated to the new Windows 10 creator build and latest nvidia drivers and have not crashed since... YMMV

    nevermind... still happening. Is there any update on this??
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Posts: 2,731 admin
    Hi, we are still investigating these crashes. A few potential fixes will be shipped with build 315 which we hope to release at the end of this week.
    Developer, Modder and Server Admin of Survival of the Fattest - Ingame Nick: Ghoul
  • antouantou France Join Date: 2016-07-24 Member: 220615Posts: 29 Fully active user
    From Discord:
    BeigeAlert - Today at 4:09 AM
    Welp... unfortunately the next build has hit some snags. It will not be releasing tomorrow. Will probably be at least a week or two before 315 goes live. :frowning:

    (that's 4am in France so approximately 10pm in the US)
    People will tell you to chase your dreams. Just chase the damn Onos !!!
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