Subnautica keeps crashing

OddOne

Hello i bought subnautica today and it keeps crashing
When i launch it, it shows the subnautica logo on a black screen thens the music launch then i'm on the menu, still with the black background and it crashes
I can't do anything, i can't click on play or the settings .
Here is my output_log : http://pastebin.com/qFw6Ty0N

0x6A7232

OddOne wrote: »

Hello i bought subnautica today and it keeps crashing
When i launch it, it shows the subnautica logo on a black screen thens the music launch then i'm on the menu, still with the black background and it crashes
I can't do anything, i can't click on play or the settings .
Here is my output_log : http://pastebin.com/qFw6Ty0N

Link to a dxdiag output as well. (Run dxdiag then click "Save All Information...")

OddOne

Here is the dxdiag : http://pastebin.com/c8ZuQRHd

0x6A7232

Also, in the future, It's best to report crashes in the Bug Reporting subforum. Don't worry, though, it can be moved by a moderator ( @Foxy or @Kouji_San if you would be so kind ).

OddOne

Sorry for that i didn't know
Did you find out what is my problem? I'm seriously starting to give up because i tried everything that i found and i can't play it

0x6A7232

OddOne wrote: »

Sorry for that i didn't know
Did you find out what is my problem? I'm seriously starting to give up because i tried everything that i found and i can't play it

At a guess? Based on your log, the first thing I'd try is: go into Steam, and click Steam > Check for video driver updates.

OddOne

Meh, they're all updated...

Crewman87

I see a lot of "CSteamworks.dll" errors. Have you tried to verify your integrity?

OddOne

Yep, it still doesn't work... Do i have to refund or what? i don't want to

Crewman87

If all else fails, you can always try to uninstall and then reinstall just to be sure everything is correct. If that still does not work, then I am at a loss. It could either be related to your hardware or possibly a steam issue, but I can't make that assumption for fixing the problem.

-- There seems to be various topics on how to fix the CSteamworks.dll issue, I would do a google search on it and try what others did to solve it. I am currently at work so unfortunately I won't have time to research this until later. If I find anything I will be sure to tell you.

OddOne

I tried to uninstall two times and it didn't worked
i didn't found any csteamworks.dll fix, could you help me?

0x6A7232

Oh. Heh. Heh, heh, heh.


https://forums.oculus.com/developer/discussion/47956/working-on-unity-editor-but-not-in-build-security-error-this-plugin-is-invalid-unity-5-5-0f3

1) Do you have non-English characters in your path?

2) Why do you have Subnautica "installed" to your Desktop, and not in a Steam library? Seems very, umm... odd.

Crewman87

That is likely the problem. From what I read it seems the issue relates when you aren't launching from steam, hence why the .dll does not exist. Then again, this was speculated by others between 2014 to now, so it's hard for me to say how accurate that may be.

About non-english characters. It does look like his user profile name is Aurélien, and since it's on his desktop, maybe it's a possibility it is the macron over the 'e' in his name causing a file path problem?

-- @OddOne
Try taking out the macron over the 'e' in your profile name. That may solve the problem.