(Quote)
Not sure but I think the fix for me was unplugging the second controller that was charging. I had previously reset the Xbox multiple times with no success. Only after the controller was disconnected (and another reset) did nav…
Update: By turning off my second controller (that was charging from a USB port) and after a hard reset of the Xbox, I am now able to access the play/options menu. (Credit to another poster in the reviews section of the game on the Microsoft store) …
I also can not get past the play/options screen. Purchased yesterday from Microsoft store. Uninstalled/Downloaded again. Performed hard restart of Xbox. Nothing works. Any suggestions?