Game start without visible content

KKV · June 2018

Hello. I bought game two days ago, but I can't play. I set game from Steam, Steam file data checking is passed. When I press button to start I see "Game is started" at Steam, I can hear a music. But I can see Icon with fish at Taskbar only. No falling ship etc... DirectX, new videodriver, Framenets and C++ are installed. DirectX9 and OpenGL was forced and did'nt help. I want to play, help me plz

KKV · June 2018

Sorry, I did'nt insert DXdiag screen. It's here:

I try to play on notebook Lenovo Z510, Windows 10 with updates etc.

narfblat · June 2018

Try this:
https://i.gyazo.com/ebe39293e6677935a5fc00f0c716881c.gif
Thanks to FlippingPower for the image, and 0x6A7232 who keeps it in their signature.

If that doesn't work, try this startup option: -window-mode exclusive
(instead of -force opengl)

KKV · June 2018

Thank for help. First try change nothing. But with second start option I can see black screen with movable blue cursor and Steam message. And nothing more. No ship... No reaction on keys...

KKV · June 2018

Some additional information. When I move mousepointer I can hear some sounds. I can locate invisible buttons and press it. So I can exit. Maybe videocodecs are broken? What codecs are used?

KKV · June 2018

Perfect support...

narfblat · June 2018

A developer gave some suggestions for getting help in another thread:

Obraxis wrote: »

You can tweet at us, and you can join our Discord at discord.gg/subnautica and post your issues there too in the #bug-smash channel. Or, just use the in-game reporter.

Belg · June 2018

Update drivers)

WhiteShadow2355 · July 2018

I've got the same exact problem. Bought it from Steam but when I launch it all I get is an invisible page that wont open. I checked my specs before and after I bought it but I still can't run it.
If anyone has fixed the issue or could look into it I'd appreciate it.

I wish companies would move away from this discussion/FAQ board way of trying to fix their consumer's problems. Posts never truly get answered and when someone does finally respond its usually just a redirect to another page that still doesn't fix the issue.

Obraxis · July 2018

Please follow the troubleshooting guide first:
https://steamcommunity.com/sharedfiles/filedetails/?id=448862051

If you still have problems after going through the guide:
https://steamcommunity.com/sharedfiles/filedetails/?id=403087864

Game start without visible content

Comments