Repeatedly crashing.

MarinxarMarinxar yes Join Date: 2018-02-14 Member: 237630Members
in Subnautica Bug Reporting
My game is crashing every few minutes. I have;

- Verified files
- Reinstalled
- Raised and lowered all graphics settings
- Ran as administrator
- Ran in compatibility modes
- Ran memory tests
- Ran HDD tests

My PC specs exceeds recommended specs. So I am at a loss here.

Error Log :

Unity Player [version: Unity 5.6.2p4UnknownWorlds_0]

Subnautica.exe caused an Access Violation (0xc0000005)
in module Subnautica.exe at 0033:816eb27a.

Error occurred at 2018-02-14_150048.
J:\Steam\steamapps\common\Subnautica\Subnautica.exe, run by Danie.
58% memory in use.
12223 MB physical memory [5019 MB free].
14079 MB paging file [3666 MB free].
134217728 MB user address space [134214432 MB free].
Write to location 816eb27a caused an access violation.

Context:
RDI: 0x00000006 RSI: 0x00000001 RAX: 0x00000000
RBX: 0x00000000 RCX: 0x00000000 RDX: 0x00000001
RIP: 0x816eb27a RBP: 0x80800101 SegCs: 0x00000033
EFlags: 0x00010246 RSP: 0x0e31f628 SegSs: 0x0000002b
R8: 0x80800101 R9: 0x00000000 R10: 0x80800101
R11: 0x00000000 R12: 0x04d600f0 R13: 0x00000000
R14: 0x00970be4 R15: 0x80800101


Output Log :

--- PerformGarbageAndAssetCollectionAsync: GC Time 182.1971 Asset GC Time 571.3219

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

L0: CellManager::EstimateBytes total ms: 3.0913 self ms: 3.0915

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Heartbeat CSV, time s,74.29972, GC.GetTotalMemory MB,349.7461, OctNodes MB,7.247925, CompactOctrees MB,122.9886, CellManager MB,11.81084, ClipMapManager MB,13.3076, GCCount,40, PlayerPos,-20.54508,1.85264,-68.85342, WorkingSet MB,1680.145

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

L0: CellManager::EstimateBytes total ms: 2.8087 self ms: 2.809

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Heartbeat CSV, time s,134.3099, GC.GetTotalMemory MB,356.2578, OctNodes MB,7.247925, CompactOctrees MB,122.9886, CellManager MB,11.81092, ClipMapManager MB,13.3076, GCCount,40, PlayerPos,-20.54508,1.853141,-68.85342, WorkingSet MB,1681.395

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Crash!!!
SymInit: Symbol-SearchPath: '.;J:\Steam\steamapps\common\Subnautica;J:\Steam\steamapps\common\Subnautica;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'Danie'
OS-Version: 10.0.16299 () 0x100-0x1






DXDiag :
System Information
Time of this report: 2/15/2018, 20:36:56
Machine name: DANIE-PC
Machine Id: {0DB6EE2B-75A0-4837-B11B-C4F455C0327C}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/09/12 17:03:57 Ver: 18.01
Processor: AMD Phenom(tm) II X4 975 Processor (4 CPUs), ~3.6GHz
Memory: 12288MB RAM
Available OS Memory: 12222MB RAM
Page File: 3491MB used, 10587MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_83DE1043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8110 MB
Dedicated Memory: 1999 MB
Shared Memory: 6111 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
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Comments

  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Try the latest driver (from Jan 29 of this year) from nVidia, here. Also, I think you need 4GB of VRAM fro max settings, you have 2GB, with 6GB of shared memory, so bear that in mind once you get it running, you might have to play with it a bit.

    If that doesn't work, try uninstalling, and then manually delete the J:\Steam\steamapps\common\Subnautica folder if it exists, and then re-install.

    Do either of those options work?
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  • MarinxarMarinxar yes Join Date: 2018-02-14 Member: 237630Members
    My game is crashing every few minutes. I have;

    - Verified files
    - Reinstalled
    - Raised and lowered all graphics settings
    - Ran as administrator
    - Ran in compatibility modes
    - Ran memory tests
    - Ran HDD tests



    I'll see about the driver. I did reinstall windows recently so might be out of date.
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  • MarinxarMarinxar yes Join Date: 2018-02-14 Member: 237630Members
    Installed latest drivers, and running game on lowest gfx setting, and low resolution, and still crashing.
    Off Topic Disagree Agree Awesome
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    long shot, but:

    Win + X, A
    chkdsk j: /f

    chkdsk c: /f

    dism /online /cleanup-image /restorehealth

    sfc /scannow

    Then restart, after noting any errors. See if that helps at all.
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  • MarinxarMarinxar yes Join Date: 2018-02-14 Member: 237630Members
    edited February 2018
    As I stated in my first and previous post, I have already done disk checking. Besides, the J: drive is filled with my Steam folder, and I have no issues with any other games. If there was a problem with hardware, I would have had issues playing ARK, Civ 6, ESO (games I'm currently playing ) or any number of new games that is far more resource dependent and far more demanding on the system .
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Can you attach the complete output_log.txt somewhere and post a sharing link? (They're usually much longer than the part you posted). Or paste it into PasteBin and post a link to that.
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Oh. And since this fixed someone else's crashing problems just recently, try clearing your cache. (You can try just renaming the CellsCache folder if you want to be able to undo it in case it doesn't work or you want to narrow down the specific CellsCache file causing the problem).
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  • ollie2122ollie2122 england Join Date: 2018-02-26 Member: 238344Members
    :# that aint good maybe try switching it on and off again lololololol kidding u should ask one of the devs about this
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  • gQxgQx Türkiye Join Date: 2018-03-06 Member: 238651Members
    please look "start<search<event viewer" look for system and applications events and find exactly the time your game crashed what error does it say there?
    Off Topic Disagree 1Agree Awesome
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