Game unplayable, crashes immediately and every time

pelliccioni1pelliccioni1 Join Date: 2017-05-15 Member: 230527Members
in Subnautica Bug Reporting
Pc user from laptop, game starts ok, i move around the base for few seconds, no matter what i do the game crashes and quits.
all drivers are up to date. any suggestions?
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Comments

  • RequiemfangRequiemfang Join Date: 2015-02-22 Member: 201492Members
    Post a output log.
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  • DrasusDrasus Join Date: 2017-05-16 Member: 230546Members
    Are you near Gasopods? or 0, 0, 0?
    or please post screen shot of the area
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  • narfblatnarfblat Utah, USA Join Date: 2016-05-15 Member: 216799Members, Forum Moderators, Forum staff
    edited May 2017
    Have you followed the subnautica troubleshooting guide from steam forums? For convenience, you can justclick here. The Direct3d section had the fix for my crash, by forcing to run in d3d9 mode.

    If this is your problem, keep in mind that the developers are considering removing d3d9 support. (listed as post-release possibility)
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    If all else fails, clear your cache. (See the second line of my signature below ▼ .)
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  • pelliccioni1pelliccioni1 Join Date: 2017-05-15 Member: 230527Members
    thanks for you answers, here is the output file

    https://pastebin.com/2uFgb9pM

    -I'm not near the gasopods, i'm inside the first room of the ship
    -i'll try the d3d9 mode thanks
    -i'm not sure cleaning the cache will help, as it should be rather empty as i played practically nothing
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    pelliccioni1 wrote: »
    thanks for you answers, here is the output file

    https://pastebin.com/2uFgb9pM

    -I'm not near the gasopods, i'm inside the first room of the ship
    -i'll try the d3d9 mode thanks
    -i'm not sure cleaning the cache will help, as it should be rather empty as i played practically nothing

    Your cache is generated as you play, if there's a problem, it is probably in the area you're in, so even if the problem was with the starting area and you only had 3 cache files total, if the problem was with one of those, clearing it and allowing the game to generate fresh copies would solve the problem. Not saying that's the problem, but it is possible. You can always try moving the cache files instead of deleting them, and moving them back (overwriting the fresh copies) if that's not the problem.
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  • Fox_ShinobiFox_Shinobi Join Date: 2017-05-28 Member: 230793Members
    R.I.P (just posting so i can create new topics)
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