[BUG] Crash Bug on kelp area with Nvidia Card (got the error/logs) [BUG]

custumecustume Portugal Join Date: 2017-02-17 Member: 228016Members
edited February 2017 in Subnautica Bug Reporting
Hello to all

This one is nasty I found it with several problems/crash´s and got the logs, the area and the save.
You can replicate it.

The area is = 9-18-15 or 10-18-14
The error is = Access Violation (0xc0000005)
Fix by = deleting cache information
Reproduction = use save and get out of the base, them swim to 9-18-14 or 15, ear a strange sound them crash after a couple of sec.

http://www.custume-server.com/up/uploads/SavedGames.7z (save game with the error)
http://www.custume-server.com/up/uploads/2017-02-17_220432.7z (crash log)

Specs:

Board = Intel Extreme DZ87KLT-75K
CPU = i5 - 4690K
GPU = GigaByte Nvidia GTX 1060 G6


Thank you and best regards
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Comments

  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Thanks for uploading your saved game, to fix this temporarily while the devs work on a solution, can you try clearing your cache and report if this helps? How-to in the first line of my signature ▼ below.
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  • custumecustume Portugal Join Date: 2017-02-17 Member: 228016Members
    edited February 2017
    Hello 0x6A7232

    TY but I already fix it, (it say that on the post) but thank you for the offer.

    I think is object on the kelp or something similar because the sound I ear is like furniture falling.

    Best regards

    PS; teach people how to create bug reports with data, and not just an error or some text, some times we get no log or the correct position but we can try, the more information we get of the error the faster the devs can fix it
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    custume wrote: »
    Hello 0x6A7232

    TY but I already fix it, (it say that on the post) but thank you for the offer.

    I think is object on the kelp or something similar because the sound I ear is like furniture falling.

    Best regards

    PS; teach people how to create bug reports with data, and not just an error or some text, some times we get no log or the correct position but we can try, the more information we get of the error the faster the devs can fix it

    Oops; I must have skipped that line, sorry. There is a post detailing how to make good crash reports stickied in the bug report thread, I'll also link it here.
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  • custumecustume Portugal Join Date: 2017-02-17 Member: 228016Members
    edited February 2017
    that nice thx,

    Yes I know, people normally just complain and don't even try to fix the problem before ask for help, but I like to fix problems and my years has an IT engineer helps a lot.

    Best regards

    EDIT: found another bug, but this one I will let it slide hehhehehe
    In the same save I upload, there is a room on the base that I made with a bed and some others things, one of them is a poster of the prawn suit, if I remove the windows I cant get the dam poster out hehhehheh, I add a reinforce wall and its gone but you can still see it if you are inside the Cyclops .

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