[4k resolution] Game keeps freezing and have to end the task + getting kicked for being a rookie
exb
what? Join Date: 2014-11-03 Member: 199355Members
what? Join Date: 2014-11-03 Member: 199355Members
I bought this game with high hopes but I'm having a lot of problems with it so far.
1) Every server I join kicks me for being a rookie.. even the rookie friendly ones!
2) Pressing " C " shows a tiny map. I'm running 3840 x 2160 4k display and the scaling does not work well with the hud.
3) The game freezes with in 20 minutes of play time sometimes less for no reason.
4) I just can't play it without getting kicked or the game freezing for some obscure reason![:\](https://forums.unknownworlds.com/resources/emoji/confused.png ":\")
My specs are
i7 5930k 4.2ghz
EVGA GTX 980 SC Stock clocks
64 gbs DDR4 Memory
Samsung M.2 512 SSD 1.1mbps read and write speeds
I've put in a request to steam for a refund for the reasons I've stated above. I hope I'm not being overly sensitive.
It just really sucks to buy a game and not be able to play it.
I hope this forum can offer me a solution.
1) Every server I join kicks me for being a rookie.. even the rookie friendly ones!
2) Pressing " C " shows a tiny map. I'm running 3840 x 2160 4k display and the scaling does not work well with the hud.
3) The game freezes with in 20 minutes of play time sometimes less for no reason.
4) I just can't play it without getting kicked or the game freezing for some obscure reason
My specs are
i7 5930k 4.2ghz
EVGA GTX 980 SC Stock clocks
64 gbs DDR4 Memory
Samsung M.2 512 SSD 1.1mbps read and write speeds
I've put in a request to steam for a refund for the reasons I've stated above. I hope I'm not being overly sensitive.
It just really sucks to buy a game and not be able to play it.
I hope this forum can offer me a solution.
Comments
If you have console error you can post it here, console will open "§ / ½" button or gettin log file ( %appdata%\Natural Selection 2). When CDT or UWE will respond they could ask plog from you
EDIT: To exb -- the hud scaling I believe is already on the cards, so that may be fixed in the next patch. However, without fixing the crash issue as well it might be moot.
As for being kicked for being green, if that happens those servers don't deserve you. Find a better server where the players are actually worth knowing. I can recommend Woozas, we welcome everyone
Yeah man it's a frustrating issue not being able to play a game at native res. Thnx for the recommendation I'll see if I can give it another shot at a lower res. The only downfall is blurry textures + the haziness.
As for the community aspect. No idea what I can do about the other issue of getting kicked for being a new player. I guess I'll just keep the game open for 200+ hrs until I can actually join a server without getting auto kicked.
I did the math. That's 8 days and 8 hours
amazing
https://www.youtube.com/watch?v=dql5VyUfO68
Try running a more common resolution in the meantime.
But thanks for the report, nonetheless!
Since this is the case...
There should be a red flag were that information is disclosed when buying the game.
Never said anything about 21:9 aspect ratio. Please read the topic fully to understand the issue.
The video mentioned 21:9 and it does scale correctly since it's ultra wide but that isn't the problem.
In the video the user has a Samsung 4k monitor. He only mentions 21:9 for the ultra wide screens like this one.
We're talking about 4k which is 3840 x 2160 16:9 not 2560x1080 21:9 ^
Please run that res to see the problems or view the screenshot I provided in the beginning of the topic.
The red flag is an expression. I'm saying if a game doesn't support 4k ie 3840 x 2160 then they should disclose it as a red flag.
Here is a 4k screenshot of the scaling issue if you didn't catch it in my first post.
4K monitors weren't even available to purchase when this game was released.
Currently that resolution is only used by 0.02% of all steam users.
It's a much shorter list if games that DO support 4K mention such a thing.
For instance, does every game that does not support the Occulus Rift get a flag saying such? No.. But if the game is O.R. compatible they generally mention it in the page somewhere.
That being said, I will definitely bring this up with the CDT, as it may be an easy fix - no promises though.
In the meantime, just use a more typical resolution to play.
And you are definitely going to run into issues like this in the future with many other games (and even in Windows 7).. and even if they do support such resolutions, the fps will tank to non competitive levels.
"Not even two Nvidia Titans, or a newer Titan Black, can handle refreshing eight million pixels 60 times per second."
In short... gaming just isn't ready for such technology yet.
This is the only game I've run into the issue with 4k.
The fps is fine it's the crashing and the tiny hud that makes it unplayable not the frame rate. I get a minimum of 60 fps and it dips in the low 40's every now and then.
I hope there's an update for NS2 it really is an awesome innovative game. But at this point I can't stand the blurriness that is 2560 x 1440
Yeah definitely
I'd love to buy it again if it supports 4k.
I've been testing it for about a month now (on a 65" 4K TV, no less) and the only game that hasn't worked is Wolfenstein. NS2 works, but crashes (as per this thread) within a 20 minute time-frame without fail, often earlier.
How's the performance? Demanding
* now for this asterisk -- yep, games work with 4K but some suffer issues such as sooper-small HUDs. While 4k is here now, most games up to the present didn't plan for 4K, the point I think you were making. So here's the thing: lets fix this 4K bug, update the HUD scaling (which I think is already on the cards anyway) and get UWE to send out a press-release stating NS2 is one of the first 4K-ready games in the entire gazillion Steam catalog. It's a perfect opportunity for exposure, and leaves NS2 forward-thinking for the future.
EDIT: and exb -- come back
It's not a bad idea to advertise with being 4k ready. How can we tare whether it's worth the effort of making the GUI scalable? :-/
NOTE: Running 2 Radeon 7970s in CF.
I get 30-40 frames on average at 4k resolution with all other graphics options maxed out. In addition to lowering some of my configuration settings, my cards are currently slightly underclocked because I haven't needed them to be at full power until now, so there is some room for tweaking. However, I suspect even if I get at least 60 frames in early game after tweaking, I likely won't be able to reliably have >=60 frames throughout the game, making me lean towards simply playing at 2560 x 1440 if I use this monitor at all to play NS2.
I have the same or similar scaling issues (i.e. text, hp bars and maps image sizes) but I haven't experienced a crash yet. Even running the game at 2560 x 1440 and there seems to be minor scaling issues most notably on HP bars. The scaling issues at 2560 x 1440 however do not result in significant handicap like the 4k scaling issues (i.e. not being able to report exactly how many bars an RT has vs not being able to distinguish players on the map). Also, interestingly I found changing the resolution from 4k to 2560 x 1440 caused the scaling issues to continue until I reloaded, suggesting that scaling variables are set during the loading of the map.
If I have time I'll see if I can reproduce the crash due to the 4k resolution other users have reported.
at 2560 x 1440 (notice the HP bar ticks):
at 4K (notice that you pretty much can't see the HP bars at all):
If you're using a lower resolution than your monitor's native, you may be able to minimize the blurryness a couple of different ways.
1. Use 1920x1080 instead of 2560x1440. 1920x1080 is a 1:2 ratio from your monitor's native res, which should yield better results than 2560x1440 as far as blurryness is concerned.
2. Use your GPU's software to modify how scaling is done, and you may get better results as well. Nvidia control panel has this, but I am unsure of ATI/AMD's implementation.
Woah, do what he said. @Flayra
Although NS does not officially support this I have seen it scale properly at times. I have not nailed down exactly what causes this but I will try and see if I can recreate it.
Also I recently upgraded the cooling on my 780ti’s and the game has not crashed yet even after playing 2 hours straight. Before I was not able to play for more then 10 min without it crashing. That is the only thing I changed that made it go away for me.
No promises whatsoever on a fix, but know that we are definitely looking into what we can do.