Mouse movement cause FPS drop to single digits

racm32racm32 Join Date: 2013-08-17 Member: 186922Members
in Technical Support
When in game I get FPS over 100. When I move around using the WASD keys there is no FPS drop. However when ever I move my mouse, either lobby or in game, the FPS drops to single digits.

I have un-installed and updated the drivers for my graphics card. I have done the same for my mouse as well as try a new mouse. None of this improved the problem. Some else posted they had the same problem and they fixed it by switching from Windows 8.1 beta to 8.0 but I am using windows 7. here is the link to the other post: forums.unknownworlds.com/discussion/comment/2133880#Comment_2133880

Suggestions?
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited August 2013
    Hmm.. I take it you have
    A) Ensured no overlays are active in the background from any virus scanners or CPU tweaks etc
    B) Ensured your mouse polling rate is no more than 250
    C) Disabled raw input in the game options

    If so, would you mind taking a screenshot (f12 key) of profiler running, while you are moving the mouse. (you should notice a notable change in the profiler if its dropping to single digit fps)

    edit: also i noticed you have "multithreaded" option disabled in the graphics options. please enable that and try.
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  • FrozenFrozen New York, NY Join Date: 2010-07-02 Member: 72228Members, Constellation
    This stopped happening to me at some point... I'm not sure when..

    But I do believe it was after a Windows 8 update of some kind. I would check that out
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    Here is a link to the screen shot. when I move the mouse continuously the game just freezes until I stop:http://cloud-2.steampowered.com/ugc/1119429689687464325/40F40DB79E14AE64687F3DC7C098661BA5DE8742/

    I dont see multithreaded as an option in the game graphics.

    I have tried the other suggestions without success.

    And I'm on windows 7
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  • BritBoy21BritBoy21 Join Date: 2013-08-22 Member: 187022Members
    ......
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    racm32 wrote: »
    Here is a link to the screen shot. when I move the mouse continuously the game just freezes until I stop:

    I dont see multithreaded as an option in the game graphics.

    I have tried the other suggestions without success.

    And I'm on windows 7

    Dont know why noone else answered you but you have to select ("use the bracket keys: [ and ] to go forward or backward one frame at a time.") one of these spikes in the profiler (one of these tall bars at the button)

    @BritBoy21 Can we help you with something?


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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    Are you talking about when I took a screen shot? Cuase some one said I needed to hit spacebar to get it to pause but that did nothing.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    Yeah im talking about the screenshot space pauses the framelogging with [ and ] you can switch between frames. The high of each bar (1 frame) represent how long it took to render the frame. You notice a lag if the rendertime is really high. So the choosen frame at the screenshot is one of the good frames.
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    and will capturing it at that point be helpful?
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    yes because we can then see what process causes the lag. Your current screenshot just shows how it should be running.
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    Ah ok, here you go then. hope this helps
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    Two things: are you sure you didnt paused before (every time you start the profiler again after a pause such a tall bar is created as the profiler pauses all calls), run r_stats and try to watch it while a lag happens. Moreover i would suggest to update the graphic driver to 13.8. Also turn on muticore rendering and texture streaming in options -> graphics !!!!!!!
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    When I move my mouse the game does not just lag it freezes until I stop moving my mouse which might be why it looks like that.

    I tried those suggestions and still have the same problem
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    What kind of mouse do you have? To tell the truth the problem is caused by this Window::ProcessMessages task. This could be helpfull. Either your mouse driver is broken or you are running a OC somewhat programm and last but not least try to run NS2 in Administrator Mode ;)
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    Ok thanks for all the help, I'll try. Thought I have tried 2 different mouses
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  • DC_DarklingDC_Darkling Join Date: 2003-07-10 Member: 18068Members, Constellation, Squad Five Blue, Squad Five Silver
    usually this is caused by software, or more specificly threads, running in the background.
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  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    I also in the depths of my memory recall someone talking about turning up their mouse sampling rate to something that seemed amusingly high and having this cause obscene amounts of fps lag due to having to calculate the mouse delta from around 5 million points of data per frame.

    I could also be going senile in my old age.
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    I'm not sure how to check or reset my mouse polling rate.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited August 2013
    What mouse do you have (most come with their own config software)
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Uninstall your mouse driver, and install the latest from the manufacturer's website. Be sure to download it first to save you the hassle.

    IF that doesn't fix it (it has for others with this symptom) :
    You said you tried the other suggestions but you actually didnt confirm the polling rate, right?
    to check your mouse polling rate use this.
    to change it, its typically in your mouse software (setpoint, if you use logitech) or see here.
    You dont need more than 250 for polling rate.

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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    polling rate peaks at 132Hz

    Still trying to find the most current drivers for either mouse I have
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    as far as I can tell i have the most current drivers
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Can you please list the model of your mouse as well as the drivers installed?
    I cannot find this info in your dxdiag.

    That "Window::ProcessMessages" is a low level Windows function according to a dev.
    the other forum posts that have these symptoms fixed it by uninstalling the driver and reinstalling the latest.
    Can you do this please?
    Also ensure no "Advanced system care" or any other AV program is installed, or anything with an overlay. (mumble, msi afterburner etc)
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    as far as I can tell there are no overlays running and the mouse has the most current drivers.
    Mouse is the stock one that came with my IBUYPOWER computer:
    LA11100032
    MO-R035UG00A
    5V-20mA

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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    I recently got Total War: Rome 2 and i have the same mouse lag problem with it. Only 2 games I have suffering from this issue.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Again, friend.. Did you... uninstall.. and reinstall your mouse driver?? :)
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    no, all I know how to do is click on the button that said update drivers because I can not find drivers online for my mouse anywhere
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited September 2013
    Ok i need more to go on to find your mouse drivers then.
    Those serial numbers you provided yield no google results, or any ibuypower searches.

    Does it say logitech anywhere? looking for a manufacturer name.
    Need to find out what mouse it is to get the right drivers, instead of the windows drivers you are using.
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    thats my problem, what I gave you is all I have to go on for that mouse. He is the info for my alt. mouse which I have also been unable to find drivers for:
    Patrionics
    AAFES#: 4753996
    Rating: 5v==100mA
    0811
    Made in China (like everything else)
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  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    today I bought a brand new, off the shelf mouse and I'm still having the same game issue and cannot find drivers for it online:
    Logitech M510
    pin: 810-001724
    PID: LZ314D4
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Eww.. you bought wireless? :-P
    Here's your driver, friend.
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