Can´t Play, Refund?

SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
I, am very unhappy with this.
I bought it in the summersale, wanted to play it because it seemed like a nice game.
then started it, got into the menu, and BOOM, framerate drops, flickering, mouse disappear for milliseconds and flickers and jumps around the screen.
It is unplayable. I cant even start a game, i could hardly change the settings.
Now all the dumbasses are probably thinking, "minimun requirements?!".
The only thing i say to that, is HD6870 Crossfire (i also disabled that, yeah im not that dumb), X6 1090t @ 3,8GhZ, 8GB ram.
So if there is no fix for that, i want a refund, its the first game, out of over 300 that wont work.
SO, im pretty unhappy with that, because i only wanted a functional game, without using years on fixing problems for the developers, and it seems like i cant get it.
- Conti

Comments

  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    great, and? What now?
    Nice to meet another moron.
    "I think they once mentioned they dont do refunds anymore."
    Too many people having troubles?
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    edited July 2013
    The way you're posting is first of all unacceptable, tone it down a notch if you please...

    First thing I'd try is to set your Catalyst control panel's 3D setting to use "application settings" to see if you can get into the menu also on initial startup it will start compiling shaders so your FPS will suffer a bit... The thing is, your issue could be related to many easy to test options posted in this thread/sticky

    Side note; For refunds you'd have to contact Steam support as mentioned in that thread dePARA posted
  • HamletHamlet Join Date: 2008-08-17 Member: 64837Members, Reinforced - Shadow
    edited July 2013
    Revelation: After being called dumbasses and morons, the chance of random NS2 playrrs still wanting to help you with your problems drops reliably to zero.
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    edited July 2013
    Make sure you're running the latest AMD Drivers as they have updated Profiles for NS2.

    Also make sure you disable AA for NS2 in your Catalyst Control panel to "use application settings" for ns2.exe

    This should fix your issue. On a side note, I understand you're frustrated that NS2 did not work 'out of the box' but there is no need for the attitude when people are trying to help :) PC Development and compatibility is tough, especially for indie developers. You may find you need to do more of this in future for other games, as is the nature of PC development. So please be patient, and we will do all we can to help!
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    Im sry for some of that what i wrote, it was the wrong tone yes.
    But still, some people are morons and dumbasses, and most people should know.
    And yes, i am one of them too, sometimes. I probably just stood up with the wrong foot today.

    I disabled AA, i have the newest driver, and i tested all the fixes that may could fix my problem.
    Since the problem only occurs when i move my mouse, it could be the hardware acceleration, but i have no idea how to disable that, i tried but i never get it to work.
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    Try to turn Raw Input off in the Options.
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    I already tried that, didnt worked.
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    edited July 2013
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    edited July 2013
    ... why we can't have ...
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    edited July 2013
    ... nice things...
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    And locked, if you want to try again do so in a orderly fashion but this thread is nuked...
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Honestly, you were warned, and yes you managed to still incite users in a section of the forums that almost never have these problems...

    Tech support is community provided and volunteered, with quite the success rate (since some of us like in this thread communicate with the devs daily )

    So when you come into a place like this, angry and calling names, you really lose those volunteers.. But look.. They still tried! .. And you still continued.

    Steam will give you a one time refund.

    If you're still interested in fixing your issue to play the product you purchased, the tech support forums will be here for you...
    Feel free to Start again with a new thread.

    But if you start again with that attitude and insist on the name calling, you won't receive help at the least and will be removed from the forums at the most. We're an amazing community, try giving us a chance first next time.
    Closed.
This discussion has been closed.