Trouble Shooting

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Comments

  • midmid Join Date: 2010-12-24 Member: 75918Members
    ok i reinstall it and it didnt help. the game still won't work. any other ideas ? may be someone from staff can help me ?
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    ok, I have sent an e-mail to Max to see if they can find what is the problem.
    The only thing I can think about is the folder location being problematic. Do you have other games within steam under this location and working?
  • midmid Join Date: 2010-12-24 Member: 75918Members
    edited December 2010
    of course, that was first what i check, is the other games works properly, and all of them works fine
  • KompressorKompressor Join Date: 2004-09-04 Member: 31323Members, Constellation, Reinforced - Shadow
    I don't know if this has been covered or not, but I'm posting this to be helpful.

    I downloaded NS2 on my computer (Quad-Core with GTX 480) and ran it but it would crash as soon as it starts. Max said something about graphics card not supporting the 1280x800 default resolution. So I right clicked on the game in Steam, selected Properties, on the General tab selected 'Set Launch Options', and set a different resolution in this format "<b>-w 1680 -h 1050</b>" without the quots which fixed the game.

    Maybe this should be added into the first post of this sticky.
  • 0m3r0m3r Join Date: 2010-12-29 Member: 76023Members
    when i try to connect to any server its write to me:
    Authenticating...
    and after a while its pops up a massage : Timeout.
    (I can connect to lan servers)
    how i can fix it?
  • SgtBarlowSgtBarlow Level Designer Join Date: 2003-11-13 Member: 22749Members, NS2 Developer
    Try disable steam overlay, make sure its not backed by firewalls, make sure your router has the ports open (Same ports as Source Engine)
  • 0m3r0m3r Join Date: 2010-12-29 Member: 76023Members
    <!--quoteo(post=1821420:date=Jan 4 2011, 04:24 PM:name=SgtBarlow)--><div class='quotetop'>QUOTE (SgtBarlow @ Jan 4 2011, 04:24 PM) <a href="index.php?act=findpost&pid=1821420"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Try disable steam overlay, make sure its not backed by firewalls, make sure your router has the ports open (Same ports as Source Engine)<!--QuoteEnd--></div><!--QuoteEEnd-->
    my firewall is disabled.
    if its the same port like the Source Engine so they are opened.
    What is Steam overlay?
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    Steam Overlay is the thing that enables the Steam Community in-game.
    In steam, right click on the game and select Properties. A little window pop-ups and now deselect where says Enable Steam Community in-game.

    Or you can globally disable it from steam menu: Steam - Settings - IN-GAME
  • DerBaumDerBaum Join Date: 2011-01-04 Member: 76168Members
    edited January 2011
    Got following error:

    As Alien when i spawn and as Marine when i come near aliens (i think) the game crashes.
    i have to switch to the Desktop manually, where an "Errordiscription" (dont know that in english^^) is waiting for me.
    It says that the error has something to to with the "log.txt" and the "minidump.dmp"

    edit:
    ok, looks like i have to install it new, seems that a lot of files where missing
  • 0m3r0m3r Join Date: 2010-12-29 Member: 76023Members
    <!--quoteo(post=1821585:date=Jan 5 2011, 04:17 AM:name=PaiSand)--><div class='quotetop'>QUOTE (PaiSand @ Jan 5 2011, 04:17 AM) <a href="index.php?act=findpost&pid=1821585"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Steam Overlay is the thing that enables the Steam Community in-game.
    In steam, right click on the game and select Properties. A little window pop-ups and now deselect where says Enable Steam Community in-game.

    Or you can globally disable it from steam menu: Steam - Settings - IN-GAME<!--QuoteEnd--></div><!--QuoteEEnd-->
    I tried it and still i got the problem :S
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    Let's wait for next patch.
    The other thing I can think of is a problem with a Netgear modem/router which causes this kind of errors on many other programs too (there is a thread about it, search for it).
  • gutekgutek Join Date: 2011-01-10 Member: 76966Members
    Hey there,
    I have a problem while loading the maps. The loading screen appears and as soon as it hits "loading map resources" the mouse cursor becomes visible and it keeps loading without ever starting. When I open up the taskmanager I can see an application running that is named "ns2 crash" or something to that effect.

    I am using the windows vista 32 partition on my iMac 27". Would appreciate some help!

    Gutek
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    gutek, some problems are fixed once you delete all the game content and re-download it because there are at least 1 file corrupted, but as we are close to b161 I think you should wait for it and see what happens.
    Or when the patch is up, delete all the content and do a fresh install with the b161.
  • SounDWavE1SounDWavE1 Join Date: 2005-02-06 Member: 40096Members, Reinforced - Supporter
    I have been getting this <img src="http://i51.tinypic.com/15f6v51.jpg" border="0" class="linked-image" />
    problem since I been using my new Geforce 460 (3-4builds back) I was wondering if my settings were the problem or if it just a bug
  • SgtBarlowSgtBarlow Level Designer Join Date: 2003-11-13 Member: 22749Members, NS2 Developer
    Video Memory issue. its all in the first post.
  • dopemandopeman Join Date: 2009-07-05 Member: 68040Members
    hi, can somebody tell me how to change the resolution in the console? I accidentely changed it on 400*300 and now the window is to small to reach the buttons. Why is that actually?
  • ZenoZeno Join Date: 2007-09-05 Member: 62183Members
    hi there hopeman xD
    how's it going?


    documents and settings -> appdata -> natural selection 2 -> options.xml
    open it, change the resolution there
    you should find something like this

    <x-resolution>
    1280
    </x-resolution>
    <quality>
    2
    </quality>
    <y-resolution>
    1024
    </y-resolution>
  • dopemandopeman Join Date: 2009-07-05 Member: 68040Members
    <!--quoteo(post=1824545:date=Jan 15 2011, 07:24 AM:name=Zeno)--><div class='quotetop'>QUOTE (Zeno @ Jan 15 2011, 07:24 AM) <a href="index.php?act=findpost&pid=1824545"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->hi there hopeman xD
    how's it going?


    documents and settings -> appdata -> natural selection 2 -> options.xml
    open it, change the resolution there
    you should find something like this

    <x-resolution>
    1280
    </x-resolution>
    <quality>
    2
    </quality>
    <y-resolution>
    1024
    </y-resolution><!--QuoteEnd--></div><!--QuoteEEnd-->

    thank you for the fast answer, it worked =)
  • 1stToast1stToast Join Date: 2007-12-02 Member: 63067Members
    Wow SounDWavE1 I've been having the same problem. Could it be something with the 460?
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    <!--quoteo(post=1824022:date=Jan 13 2011, 01:40 PM:name=SgtBarlow)--><div class='quotetop'>QUOTE (SgtBarlow @ Jan 13 2011, 01:40 PM) <a href="index.php?act=findpost&pid=1824022"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Video Memory issue. its all in the first post.<!--QuoteEnd--></div><!--QuoteEEnd-->
  • mrcmrc Join Date: 2011-01-30 Member: 79589Members
    edited January 2011
    My game runs slowly, i mean really bad ass slowly.
    Seems like my FPS is close to zero since it keeps skipping a lot and makes it impossible to play.
    Im running with 4GB of RAM memory and nVidia GeForce GT 120M (its a laptop), dual core.
    I tried ridiculously awful graphics and smaller resolution but it didnt seem to have any effect.
    Oh and i also tried the r_flash false, helped but didnt solve anything
    it is still unplayable

    I would really like to get it going so i can take part on the beta testing and contribute my ideas to the game development

    Thanks in advance

    -mrc
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    If your OS is a 32bit version you should read the first post, it's a memory related problem.
    If your OS is a 64bit, then the problem is the same many of us have, performance, but is slowly getting better on each new beta version.

    I used to have more than 23 fps average and now I get only 17 fps average. Of course this is not only related to the game performance but to my internet connection and the location of the servers worldwide. There are many things that could lead to a poor performance.
  • mrcmrc Join Date: 2011-01-30 Member: 79589Members
    <!--quoteo(post=1828695:date=Jan 30 2011, 11:55 PM:name=PaiSand)--><div class='quotetop'>QUOTE (PaiSand @ Jan 30 2011, 11:55 PM) <a href="index.php?act=findpost&pid=1828695"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->If your OS is a 32bit version you should read the first post, it's a memory related problem.
    If your OS is a 64bit, then the problem is the same many of us have, performance, but is slowly getting better on each new beta version.

    I used to have more than 23 fps average and now I get only 17 fps average. Of course this is not only related to the game performance but to my internet connection and the location of the servers worldwide. There are many things that could lead to a poor performance.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Oh yeah i forgot to say that the OS is indeed 32bit, but since it is a laptop i really cant go and remove any memory since i would blow off my guarantees.
    Not that i would do it anyway, im not expert when it comes to computers.
    Im glad to hear people having same kind of issues, since part of me went and started blaming the capabilities of my computer for this game.

    Thanks for the answer Paisand.

    I guess ill just manage with what i have untill things get better
  • SuperBOBSuperBOB Join Date: 2003-02-21 Member: 13795Members
    So this probably isnt the right thread - but I cant move right as a skulk. I push right, and i go left! :o
  • Cereal_KillRCereal_KillR Join Date: 2002-10-31 Member: 1837Members
    What happens when you push left? :O
  • SuperBOBSuperBOB Join Date: 2003-02-21 Member: 13795Members
    I go left. Heh. It seems reloading fixed this issue. I guess I posted too soon.
  • paul948paul948 Join Date: 2011-01-13 Member: 77345Members
    hi,

    I'm having trouble getting NS2 to work. I read the guide, didn't help. the game won't launch through steam, so i went to folder and launched NS2.exe and Launchpad.exe - error immediately comes up "The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.

    btw what is launchpad.exe?

    Thanks

    P.S great fan of NS, and footage for NS2 looks awesome!!! can't wait for it to work, great work to people that made it :)
  • SgtBarlowSgtBarlow Level Designer Join Date: 2003-11-13 Member: 22749Members, NS2 Developer
    OS & hardware specifiactions or even better a DxDiag as mentioned in the Video in the first post.
  • paul948paul948 Join Date: 2011-01-13 Member: 77345Members
    edited February 2011
    NS2.exe Won't load at all, comes up with
    "The application failed to initialize properly (0xc0150002). Click on OK to terminate the application."

    SOLVED: didn't have Visual C++ installed, after installing worked fine =)
  • ArdentZealArdentZeal Join Date: 2011-02-11 Member: 81322Members
    Hey there,

    i played ns1 like an eternity ago and really liked it.
    So i preordered ns2 and it looks really decent with the new engine, although there is still a lot of work to do.

    My problem is in finding a decent server. Anytime i log in there are at most 2 or three servers with ppl playing? Are there just that few betaplayers or do i have some kind of weird problem?

    Kind regards,
    ArdentZeal
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