Spyware Problem

RenegadeRenegade Old school Join Date: 2002-03-29 Member: 361Members
<div class="IPBDescription">Or: "You got h4xed"</div> Spyware. The bane of internet browsers existence, myself being no exception. Today, while checking a list of know spyware against programs on my computer, I came across these 3 interesting pieces: "Shopping Wizard", "Search Extender", and "Home Search Assistant". First things first, I didn't install these programs, so don't even bother there. Second, it keeps changing my homepage from Planet Half-Life to... oh hell I don't even know. Obviously, I want this to stop.

I went to uninstall the the programs (using Add/Remove software in the control pannel), but kept getting this error message:

-------------------------------------------------------------------------------
|Error with Shortcut [X]|
-------------------------------------------------------------------------------
| |
| Unable to open "http://looking-for.cc/unistall/ShoppingWizard.html"|
| |
| |
|_______________________[Okay]____________________________|

I get the same message for every one, with an obvious difference for each (replace ShoppingWizard.html with SearchExtender.html or HomeSearchAssistant.html)

All the spyware remover programs I've used don't do anything to them.

Anybody know what to do?

Comments

  • RaVeRaVe Join Date: 2003-06-20 Member: 17538Members
    Last time I had that happen to me, I did these steps to remove them

    A) Stop mentioned processes from running
    B) Search Program Files for their folder, and delete them. If they're not there, check in Common Programs or whatever it's called. Usually they hide there.

    Don't even bother touching the registry. As long as said spyware can at least read from the registry, there's a good chance that it will not infect your PC as easily.
  • RenegadeRenegade Old school Join Date: 2002-03-29 Member: 361Members
    <!--QuoteBegin-RaVe+Sep 2 2004, 12:41 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (RaVe @ Sep 2 2004, 12:41 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> A) Stop mentioned processes from running <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    Where do I go to do that?
  • RaVeRaVe Join Date: 2003-06-20 Member: 17538Members
    Zee Task Manager XD
  • JaspJasp Join Date: 2003-02-04 Member: 13076Members
    Problem with using the task manager is that they start backup on a system restart, your best bet is to use the system config tool and shutdown anything that shouldnt be running.

    Just go on run in the start menu and type msconfig, go to the end tab of startup and untick anything you dont think should be running.

    Be warned though unticking the wrong things can cause more problems then to begin with.
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    edited September 2004
    Probably you already removed the said program, but did it manualy, by deleting it.
    The nice Windows Software Uninstallation wizard doesn' t like that though <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html//emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->

    But to get rid of spyware, use these programs:

    <a href='http://www.lavasoftusa.com/support/download/' target='_blank'>Ad-Aware SE (freeware)</a> = spyware removal tool

    <a href='http://www.safer-networking.org/en/mirrors/index.html' target='_blank'>Spybot S&D (freeware)</a> = spyware removal tool/blocker

    <a href='http://www.javacoolsoftware.com/spywareblaster.html' target='_blank'>Spywareblaster (freeware)</a> = Excellent spyware block tool.

    <b>TAKE NOTE! DO NOT FORGET TO UPDATE THE TOOLS AFTER INSTALLATION!
    </b>

    Enjoy your spyware hunt >)
  • RaVeRaVe Join Date: 2003-06-20 Member: 17538Members
    <!--QuoteBegin-Zaggy+Sep 2 2004, 05:42 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Zaggy @ Sep 2 2004, 05:42 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Probably you already removed the said program, but did it manualy, by deleting it.
    The nice Windows Software Uninstallation wizard doesn' t like that though <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html//emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->

    But to get rid of spyware, use these programs:

    <a href='http://www.lavasoftusa.com/support/download/' target='_blank'>Ad-Aware SE (freeware)</a> = spyware removal tool

    <a href='http://www.safer-networking.org/en/mirrors/index.html' target='_blank'>Spybot S&D (freeware)</a> = spyware removal tool/blocker

    <a href='http://www.javacoolsoftware.com/spywareblaster.html' target='_blank'>Spywareblaster (freeware)</a> = Excellent spyware block tool.

    <b>TAKE NOTE! DO NOT FORGET TO UPDATE THE TOOLS AFTER INSTALLATION!
    </b>

    Enjoy your spyware hunt >) <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    Ahem...
    <!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->All the spyware remover programs I've used don't do anything to them.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->

    I would still go by deleting them manually. Though it's hard to get it removed from the uninstall panel, I know where to go to remove Uninstall entries kekekeke

    But that is top sekrat XD
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    I didn't know WHAT he used, so I posted the 3 programs that do the job for me..
  • ZiGGYZiGGY Join Date: 2003-01-19 Member: 12479Members
    I remember when my sister first got the internet, Id just got back from uni 1 year and when she opened up ie (google homepage) I swear there were atleast 10 popups lol <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html//emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /><!--endemo-->
  • RenegadeRenegade Old school Join Date: 2002-03-29 Member: 361Members
    Now all sorts of programs (read games, City of Heroes [I NEEDS MY SPANDEX FIX!!! NEEEEEDS!!!]) aren't even working. I think I'm just gonna go with a full-system reformat.
  • RaVeRaVe Join Date: 2003-06-20 Member: 17538Members
    o_O

    You DID delete only the folders that are associated with the said spyware by name right?

    In any case, reformats do wonders against them. Good luck getting the PC all together again <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html//emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo-->

    (It's my fault....<!--emo&:(--><img src='http://www.unknownworlds.com/forums/html//emoticons/sad-fix.gif' border='0' style='vertical-align:middle' alt='sad-fix.gif' /><!--endemo-->)
  • EvenFlowEvenFlow Join Date: 2002-12-18 Member: 11046Members
    <!--QuoteBegin-Renegade+Sep 2 2004, 09:29 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Renegade @ Sep 2 2004, 09:29 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> All the spyware remover programs I've used don't do anything to them.
    <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    Have you tried <a href='http://www.spychecker.com/program/hijackthis.html' target='_blank'>HiJackThis</a> ? This is usually my last resort after ad-aware, spybot etc.
  • DY357LXDY357LX Playing since day 1. Still can&#39;t Comm. England Join Date: 2002-10-27 Member: 1651Members, Constellation
    I had a weird "Search Bar" appear in my Windows Explorer
    dialog boxes last night. I haven't used Internet Explorer for
    an age so how it go on my system is beyond me.
    Luckily Spybot S+D'd latest update managed to remove it for me.
    After the scan I check my Internet Explorer security settings and
    it had be knocked all the way down to none. Meaning pretty much
    anything could through without any prompts. <!--emo&:(--><img src='http://www.unknownworlds.com/forums/html//emoticons/sad-fix.gif' border='0' style='vertical-align:middle' alt='sad-fix.gif' /><!--endemo-->
  • SpoogeSpooge Thunderbolt missile in your cheerios Join Date: 2002-01-25 Member: 67Members
    You could also try starting up in safe mode and then trying to uninstall them. Running spyware removal programs in safe mode is always a good idea too.
  • HawkeyeHawkeye Join Date: 2002-10-31 Member: 1855Members
    I had the same problem. My home page was set to this page that when it loaded it said "YOU HAVE SPYWARE ON YOUR COMPUTER! CLICK HERE TO DOWNLOAD SOFTWARE TO REMOVE!" Of course, I'd never click on the link, but it was clear I did have spyware. I tried to reset my home page, but it wouldn't let me change! Under the properties, the homepage box was entirely grayed out!

    Furthermore, everytime a generic word like "computer" or "shopping" or "internet" etc. would come up on a internet page, it would be underlined in a strange way, and when I clicked on it, it would be a link to a page that sold that sort of thing. I tried everything.

    I finally fixed the problem. The solution was so easy, I didn't even think about it. I formatted, reinstalled windows, and of course the problem was solved. I mean the obvious catch is that you have to go through that trouble, but it is a guaranteed solution to your problem.

    Stop looking at pornography! (This helps too. <!--emo&:D--><img src='http://www.unknownworlds.com/forums/html//emoticons/biggrin-fix.gif' border='0' style='vertical-align:middle' alt='biggrin-fix.gif' /><!--endemo-->)
  • taboofirestaboofires Join Date: 2002-11-24 Member: 9853Members
    Due to a flaw in windows, some processes can hide themselves from task manager.

    Download this instead: <a href='http://www.sysinternals.com/ntw2k/freeware/procexp.shtml' target='_blank'>process explorer</a>.
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    Internet Explorer is BAD, Mozilla Firefox is GOOD.

    And YES IE became a little better after SP2, a LITTLE.
  • RenegadeRenegade Old school Join Date: 2002-03-29 Member: 361Members
    <!--QuoteBegin-RaVe+Sep 2 2004, 05:21 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (RaVe @ Sep 2 2004, 05:21 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> o_O

    You DID delete only the folders that are associated with the said spyware by name right?

    In any case, reformats do wonders against them. Good luck getting the PC all together again <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html//emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo-->

    (It's my fault....<!--emo&:(--><img src='http://www.unknownworlds.com/forums/html//emoticons/sad-fix.gif' border='0' style='vertical-align:middle' alt='sad-fix.gif' /><!--endemo-->) <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
    Actually I'm just gonna buy a new hard drive (250 GB Seagate). That should do it.
  • DragonMechDragonMech Join Date: 2003-09-19 Member: 21023Members, Constellation, Reinforced - Shadow
    edited September 2004
    <!--QuoteBegin-Renegade+Sep 2 2004, 11:08 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Renegade @ Sep 2 2004, 11:08 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Actually I'm just gonna buy a new hard drive (250 GB Seagate). That should do it. <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
    Reformat for the win, I guess.

    [EDIT] Make sure your new HD is 7200 RPM or higher.
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