Subnautica on Nintendo Switch - massive savegame problems

casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
Hi guys!

First of all, I love this game, I played it on PC hundreds of hours.
But the Nintendo Switch version suffers massive samegame problems.

1st playthrough: savegame got corrupted after 10 hours.
2nd playthrough: savegame got corrupted after 5 hours.
3rd playthrough: savegame switched from freedom to survival mode after round about 3 hours...

Usually I´m pretty patient but this freaks me out.
squishysquashCasablancaDellen144

Comments

  • SoulstarSoulstar Ithaca, NYMembers Join Date: 2021-05-19 Member: 270359Posts: 7 Fully active user
    Hmm I'm at over a day and no issues other than crashing ingame after long distance travelling... you arent using cheats right?
    geffifah
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    Soulstar wrote: »
    Hmm I'm at over a day and no issues other than crashing ingame after long distance travelling... you arent using cheats right?
    I use the official release version 1.1.0, no cheats or any other stuff ^^
  • lalaallieulalaallieu Members Join Date: 2021-05-21 Member: 270468Posts: 1 Freshly registered user
    I just got Subnautica for the switch (played on PS4 before) and I got into my seamoth and saved and then I almost died so I went out and reloaded and now it's like something has ahold of my seamoth and is dragging me around! I just keep crashing into things. I can see like I'm controlling it (Nothing has ahold of me forward facing), but I cannot control my seamoth. I just keep wrecking into things and when I do, I'm losing actual health. I don't see seamoth stats anywehre either.
  • zx92187zx92187 Members Join Date: 2021-05-22 Member: 270484Posts: 4 Fully active user
    My save is also corrupted on Switch, i sunk 17 hours into it. This is not a fking alpha or beta, this is a game that is out for a while on other platforms and I paid the full price for it. Either fire your testers or come up with some patches to fix my save. This really pissed me off, I can understand this kinda stuff happening when a game is in early access. As a matter of fact, I supported your studio when this game was still in early access on Steam. This is how you repay your loyal customers and supporters? I am not gonna pay another cent for any of the games Unkownworlds develops.
    Casablancaalkhazarcb8300simpro
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    Seems like the crashes including corrupted savegames are mostly related to vehicles. Just getting in the Seamoth can cause an issue or saving the game while you're inside the cyclops can break it.

    I'm hopeful this can be fixed by the devs, but I also know the savesystem never was a shining star, even on PC ^^
  • zx92187zx92187 Members Join Date: 2021-05-22 Member: 270484Posts: 4 Fully active user
    Okay, it seems like they pushed a patch to Nintendo that will fix the save on Cyclop issue. Don’t delete your save.
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    Well, I already started again for the 4th time - the last time my savegame broke was with the mode switch from freedom to survival ^^

    Also a couple more hours into this game cannot hurt me :-D
  • XdoomXdoom GermanyMembers Join Date: 2021-05-24 Member: 270588Posts: 1 Freshly registered user
    I got my subnautica for nintendo switch on friday and my save game got corrupted on May 18th after 14h of game play. I can't load any longer. At 40% I get an error message "software closed due to an error". What can I do? Or is there any help from subnautica support?
    Casablanca
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    Xdoom wrote: »
    I got my subnautica for nintendo switch on friday and my save game got corrupted on May 18th after 14h of game play. I can't load any longer. At 40% I get an error message "software closed due to an error". What can I do? Or is there any help from subnautica support?
    The only thing you can do is wait for the next Update and hope the savegame will work again.
  • Joshua_SJoshua_S Members Join Date: 2021-05-24 Member: 270590Posts: 1 Fully active user
    edited May 24
    I have about eleven hours into the game and I was making some edits to my base and had to deconstruct my moon pool, it got to around 60 percent and stopped. I tried to construct the moon pool and it restored it to 80 percent then I decided to save and quit to see if that would fix it but now every time I load that save It gets through the load screen then I am in the game for two or three seconds and it boots me out of the application. I hope this brings to attention any issues :)
    cb8300
  • hmnhmn Members Join Date: 2021-05-24 Member: 270608Posts: 1 Fully active user
    My save game is also broken after ~25 hours of playing :(

    There was a building I tried to deconstruct, but that got stuck at 80% and I could not deconstruct it further (or re-construct it). I then saved and re-loaded the game, and now the game crashes every time as soon as I approach that building.

    Really looking forward to that patch...
  • mkh1980mkh1980 AlabamaMembers Join Date: 2021-05-25 Member: 270618Posts: 1 Fully active user
    Anyone else in subzero dove the seatruck in the deep and it just keeps going endlessly I got to 10000 + meters then started glitch around ejected me and some how I fell out of the sky back into open water strange? But I can still see my seatruck is at 10000+ meters on the hud.. I tried like hell to scan the big ass Citrix or whatever their called but it failed every time.
  • ChicaBandsChicaBands united statesMembers Join Date: 2021-05-25 Member: 270620Posts: 2 Fully active user
    Hey I made an account on this website just to post about this problem. I have put 11 hours into this game and it has been great except for the fact that my save file is now corrupted. I manually saved after exploring an island and got into my seamoth which made the game crash. im playing on a nintendo switch btw. there was a voice message or pda thing on the beach shore before it crashed and now its not there. none of the voice messages are on the island anymore and containers are open as though i already looted them when im at the point before when i barely arrived at the island. none of the items i found on the island are on me. I doubt i can progress through the story now as the pda was part of the main story. i really dont want to start a new game but how are bugs like these still around at this point? i get its new on the switch so im hoping it will be fixed soon, but even if it is, i doubt that will fix my save file. get it together pls.
    squishysquash
  • geffifahgeffifah Members Join Date: 2021-05-25 Member: 270623Posts: 1 Freshly registered user
    I've been a fan of the game for years and was really excited to get it on the switch! However, these past few days have been frustrating. I put about 12 hours into a save and finally got the cyclops before deciding to quit and play below zero. When i came back to my save on the first subnautica, it said the save was from jan 2015 and was unsupported. I then decided to just make a new game. After 11 hours and quitting, this time it doesn't say jan '15 or that it was unsupported, but now it won't load past 40% and errors out.. I really hope that this gets fixed soon; i'm not able to fully enjoy the game if i'm forced to play it from start to end in one session :(
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    Yeah, at the moment I'm afraid to quit the game and hope, it won't crash at any time ^^
  • ChicaBandsChicaBands united statesMembers Join Date: 2021-05-25 Member: 270620Posts: 2 Fully active user
    so a hotfix came out stating it fixed unplayable save games but my save game problem was not fixed. this is amazing. im pretty sure updates cant fix what im assuming is a corrupted save file so i guess i have to start from scratch after having put in 11 hours in my first game. fantastic work guys keep it up!
    cb8300
  • adam_barnesadam_barnes Members Join Date: 2021-05-26 Member: 270665Posts: 2 Fully active user
    edited May 26
    Game: Below Zero on Nintendo Switch. About 32 hours of game time.
    Game crashes almost every time I try and save.
    I really want to like this game...but getting Cyberpunk 2077 flashbacks.
    cb8300
  • nici22nici22 Members Join Date: 2021-05-29 Member: 270813Posts: 1 Fully active user
    I've been waiting to play subnautica for two years now,
    I've already started playing on the switch now it's out,
    I have an 18+ hour save file and now it's not letting me get back into it
    the save loads to about 40% and crashes, stating it's a software error
    even after the update two/three days ago, it's not loading back in
    the last time I saved, I was in the containment facility in my prawn suit,
    if that has anything to do with it
    is this happening to anyone else? is there an easy fix I'm missing?
    I really don't want to lose my progress
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    nici22 wrote: »
    ...in my prawn suit...
    I guess that's what causes the problem.
    Everytime you save while you within a vehicle (Seamoth, Prawn, Cyclops) the chance of getting a corrupted savegame is pretty high.

    After a couple attempts I'm almost through the game after round about 30 hours and never got a corrupted savegame anymore.
    You just need to get out of the vehicle before you save.

    Maybe they bring out a oatch to fix broken savegames.
    Just be patient and cross fingers...
  • SNps12SNps12 EUMembers Join Date: 2021-05-29 Member: 270819Posts: 3 Freshly registered user
    Después de 14 horas de juego, construí la piscina lunar, metí dentro el seamoth construí la estación de mejoras de vehículos y guarde la partida. Al cargar partida el día siguiente el juego se cierra cada vez que intento entrar en la piscina lunar; solo pasa con este objeto, ya que me deja avanzar por todo el mapa sin problemas. Ahora mismo no es un gran problema, ya que aunque no puedo usar mi seamoth (el cual guarde en la piscina) puedo usar el prawn, lo que si me resulta un problema es la estación de mejoras de vehículos, pues tengo entendido que algunas mejoras son necesarias para avanzar en el juego, y llegado el momento de necesitarlas queda bastante claro que no podre seguir jugando. Sería de gran ayuda que arreglaran este error.
    P.D. el lugar donde tengo la piscina es en el bioma donde esta la cápsula salvavidas, justo al lado de ella en una pequeña explanada, informo de esto por si el bioma tuviese algo que ver; también intentaré construir otra piscina lunar en otro sitio.
  • SNps12SNps12 EUMembers Join Date: 2021-05-29 Member: 270819Posts: 3 Freshly registered user
    "SNps12-Después de 14 horas de juego, construí la piscina lunar.
    creo que es evidente, pero por si acaso informo de que si, es la versión de switch

  • SNps12SNps12 EUMembers Join Date: 2021-05-29 Member: 270819Posts: 3 Freshly registered user
    "SNps12"-Después de 14 horas de juego, construí la piscina lunar.El juego se cierra cada vez que intenta entrar en la piscina lunar
    Respecto al error anterior, encontré una solución provisional (en caso de que a alguien le pase lo mismo o de que sirva de ayuda para un posible parche). No tenía muy claro que podía intentar hacer, primero pensé en construir otra piscina( cosa que no intente por falta de materiales) así que decidí usar el prawn para inundar la base y entrar en la piscina una vez inundada, esto último funciono, entonces probé a sacar el seamoth y arreglar la base, y tras esto el juego ya me permitía acercarme, entrar, o salir de la piscina sin problema.
    El error entonces, debe ser que la piscina no puede tener vehículos dentro.
  • jonejone Members Join Date: 2021-05-24 Member: 270592Posts: 4 Fully active user
    The recent update fixed my corrupted save (in cyclops) but I recently saved in lava biom with prawn suite and it is now corrupted again...
  • manseeverardmanseeverard Members Join Date: 2021-05-29 Member: 270828Posts: 1 Freshly registered user
    Ok, so what the heck is going on? Who is testing this stuff? Bought this game as gift, she had 30+ hours of gameplay (with newest patch that was suppose to fix these issues). Now her save data is damaged (she saved in the starting pod btw, not any vehicle), she can load the game but ALL of her progress is GONE and her game has been switched from freedom to survival. Is there any chance of getting the save back my fellow devs? And no, downloading cloud save didn't help.
  • casanofficasanoffi Members Join Date: 2020-02-07 Member: 257674Posts: 14 Fully active user
    ...ALL of her progress is GONE and her game has been switched from freedom to survival...
    Yeah, I also experienced the mode switch bug after a couple hours after a crash.

    Hope this will get fixed soon.
  • drobphddrobphd Members Join Date: 2021-06-10 Member: 271228Posts: 1 Freshly registered user
    I'm in the same boat this is so frustrating!! I had 30+ hours on my game and it stopped loading two days ago right after a switch update came through. It freezes at 40% every time on the load screen and then crashes! When can we expect a fix for this?? Wouldn't be so mad except this is a rad game and I want to continue!
  • GEKGanonGEKGanon Members Join Date: 2021-05-30 Member: 270861Posts: 11 Fully active user
    The developer is aware of the Prawn suit save issue, and is presently working on a patch. It may have already been submitted to Nintendo for certification.
  • BeesenitchBeesenitch Members Join Date: 2021-06-12 Member: 271276Posts: 1 Freshly registered user
    Is this getting fixed anytime soon?

    What a massive PITA.
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