Refund?

MrKerliMrKerli ArizonaMembers Join Date: 2016-11-01 Member: 223561Posts: 2 Fully active user
Good afternoon Subnautica Team,

Firstly I apologize for sending this publicly. I have sent this through email however I've received an automated reply saying basically no human being was going to read it so here I am. I wish I could keep all the criticism private as I don't like criticizing other people's work publicly. But I really don't have much choice now so please forgive me.

I'm reaching out because unfortunately I did not enjoy Subnautica Below Zero at all. Where I enjoyed over 400 hours of fun in the original subnautica, the Below Zero episode is just disheartening for me to see. So much so that even pushing myself I could barely play it less than 3 hours since I bought it, months ago. I've been trying to ask for a refund through steam and steam won't accept it because it's been too long since I purchased the game. However I think the little time I've been playing the game for is an honest proof of how I wasn't able to enjoy the game at all.

I don't know if you want any feedback at all. My point of view is that it is your game and you should do whatever you want with it. But several factors are really weighing in my strong dislike of the game. First the story telling is to me really not up to its predecessor. Forgive me for my brutal honesty, but the dialogues of the characters are just cringe to put it directly. To the point where it's hard not to directly close the game. The "jokes" are so not funny that it is painful, it's really really difficult to hear them and not want to instantly close the game because of how embarrassing they are. "We shared the same womb" like seriously, how is that supposed to be a joke? This is just one example out of many the writing is painful, really. To me to the point of being just unbearable. And to add to my dislike, you guys fired one of your employees for their personal opinion. That with the decision to just randomly put a black character, together with the beyond painful writing of the story makes me not want to support a company that firstly makes a very unlikable game frankly (please forgive me for my brutal honesty but it's true) and then doesn't even support their own employees, nor their own game characters.

The political part I could have overlook frankly even if it's a problem on its own, but the painfully cringe story writing is above what I can stand. Thus I would really appreciate if I could get my game refunded please.

Thank you
SoggynoodlesTNT
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