Subnautica save problem xbox

mozbottlemozbottle Members Join Date: 2020-04-20 Member: 260235Posts: 4 Fully active user
I don’t know if I’m posting in the right place because this is the first forum I have ever joined. My son loves subnautica but every time he tries to save his progress on his xbox it fails with 2156068870. I see there has been some discussion about this in the past but nothing about how to fix it. Can someone help please?

Comments

  • narfblatnarfblat Utah, USAMembers, Forum Moderators, Forum staff Join Date: 2016-05-15 Member: 216799Posts: 722 mod
    I haven't seen any fixes. How full is the hard drive on the xbox? Have there been many games/saves deleted from the xbox? I'm wondering if it has issues running out of save space or with fragmenting files(happens on older hard drive after many saves/deletes, leaving parts of files scattered).
    Subnautica stuff:
    Official Subnautica discord chat: https://discord.gg/subnautica
    For updates on Console progress for both Subnautica and Below Zero, check the favro page, here.
    How to clear your Cache, by 0x6A7232.
    How to use console commands.
    Stuck, and just want to most recent base/Cyclops? Use "Warpme" command. Want to get out of the ceiling? Press F1 and note your camera postion. First number is North/South, second number is up/down, and third is East/West. Reduce the 2nd number by 10, then use "warp x y z" (where x, y, and z are the position you want to be).
  • mozbottlemozbottle Members Join Date: 2020-04-20 Member: 260235Posts: 4 Fully active user
    Thanks for the reply. It was on an external HD and wouldn’t save, so he moved it on to the internal and it won’t save there either. Both drives have plenty of space. He’s reluctant to delete and reinstall as he’d lose all his old stuff. Do you think that’s what he needs to do?
  • narfblatnarfblat Utah, USAMembers, Forum Moderators, Forum staff Join Date: 2016-05-15 Member: 216799Posts: 722 mod
    Try clearing the Xbox1 cache:

    (from https://support.rockstargames.com/articles/115015352427/Clearing-the-Cache-on-your-Xbox-One-console)
    Press and hold the power button on the front of the console until the Xbox One completely shuts down
    Once the indicator lights on the front of the Xbox One and the console’s power brick are off, disconnect the power brick from the back of your console
    Wait at least 30 seconds
    Plug the power brick back into your Xbox One and turn it on
    Boot up the game
    Note: This will also reset your brightness setting and choice of language.
    Subnautica stuff:
    Official Subnautica discord chat: https://discord.gg/subnautica
    For updates on Console progress for both Subnautica and Below Zero, check the favro page, here.
    How to clear your Cache, by 0x6A7232.
    How to use console commands.
    Stuck, and just want to most recent base/Cyclops? Use "Warpme" command. Want to get out of the ceiling? Press F1 and note your camera postion. First number is North/South, second number is up/down, and third is East/West. Reduce the 2nd number by 10, then use "warp x y z" (where x, y, and z are the position you want to be).
  • mozbottlemozbottle Members Join Date: 2020-04-20 Member: 260235Posts: 4 Fully active user
    Hi again. Tried all that but just the same. Do you have any other suggestions? I really appreciate you taking the time to look at this.
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