List of useful information to post with your bug report
0x6A7232
USMembers Join Date: 2016-10-06 Member: 222906Posts: 5,272 Advanced user

Here's a list of things that can be useful for a bug report:
the \Subnautica folder can be found in
either
1. Your Subnautica\YYYY-MM-DD_HHMMSS folder(s), if it/they exist
2. Your Subnautica\Subnautica_Data\output_log.txt file
3. Your dxdiag (search it from the start menu or use the run box) output saved to dxdiag.txt or similar ("Save All Information" by the exit button on the lower right)
You can upload those to something like Google Drive, Dropbox, OneDrive, etc and post a sharing link. Or you can paste them into pastebin.com and post a sharing link.
If the error might be with your specific save, you can include your saved game slot: it's the Subnautica\SNAppData\SavedGames\slot00xx folder
You can compress the saved game (and/or the error reports if you want) using 7-zip, WinRAR, WinZip, or Windows, just remember, efficiency-wise, it's 7z > rar > zip
Upload the archive somewhere (see above list) and post a sharing link to it.
the \Subnautica folder can be found in
either
\Program Files (x86)\Steam\steamapps\common\-OR-
\Program Files\Epic Games\
1. Your Subnautica\YYYY-MM-DD_HHMMSS folder(s), if it/they exist
2. Your Subnautica\Subnautica_Data\output_log.txt file
3. Your dxdiag (search it from the start menu or use the run box) output saved to dxdiag.txt or similar ("Save All Information" by the exit button on the lower right)
You can upload those to something like Google Drive, Dropbox, OneDrive, etc and post a sharing link. Or you can paste them into pastebin.com and post a sharing link.
If the error might be with your specific save, you can include your saved game slot: it's the Subnautica\SNAppData\SavedGames\slot00xx folder
You can compress the saved game (and/or the error reports if you want) using 7-zip, WinRAR, WinZip, or Windows, just remember, efficiency-wise, it's 7z > rar > zip
Upload the archive somewhere (see above list) and post a sharing link to it.
Post edited by 0x6A7232 on
UWE Community guidelines | Guide to play in VR with Google Cardboard or Gear | Increase Subnautica view distance | Useful info to post with error reports | Recovery of corrupted saved games | How to easily update your drivers
Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam | Tips for Subnautica beginners | Why can't the devs "just fix it"? - a modding session for you to educate yourself with Want more frames? Try adding this to your launch options: -window-mode exclusive | Solve options not saving or black screens by deleting options file | Possible workaround for Pause / Menu Bug | Rescue a trapped Seamoth / PRAWN
Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section) | Blue screens or computer freezing up? Try this fix (updates a corrupted DX10 compatibility file in the graphics driver that sometimes doesn't get updated)
Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server ← swing on by! | SuspensionRailway's Modding Emporium ↔ Categorized list of mods, including 1st playthrough-friendly ← Hey, look, mods! → ReShade mods ↔ Subnautica NexusMods | TERRAFORMING mod
Humans don't crush at the depths you might think
Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
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Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam | Tips for Subnautica beginners | Why can't the devs "just fix it"? - a modding session for you to educate yourself with Want more frames? Try adding this to your launch options: -window-mode exclusive | Solve options not saving or black screens by deleting options file | Possible workaround for Pause / Menu Bug | Rescue a trapped Seamoth / PRAWN
Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section) | Blue screens or computer freezing up? Try this fix (updates a corrupted DX10 compatibility file in the graphics driver that sometimes doesn't get updated)
Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server ← swing on by! | SuspensionRailway's Modding Emporium ↔ Categorized list of mods, including 1st playthrough-friendly ← Hey, look, mods! → ReShade mods ↔ Subnautica NexusMods | TERRAFORMING mod
Humans don't crush at the depths you might think
Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
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Welcome to the forums!
Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam | Tips for Subnautica beginners | Why can't the devs "just fix it"? - a modding session for you to educate yourself with Want more frames? Try adding this to your launch options: -window-mode exclusive | Solve options not saving or black screens by deleting options file | Possible workaround for Pause / Menu Bug | Rescue a trapped Seamoth / PRAWN
Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section) | Blue screens or computer freezing up? Try this fix (updates a corrupted DX10 compatibility file in the graphics driver that sometimes doesn't get updated)
Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server ← swing on by! | SuspensionRailway's Modding Emporium ↔ Categorized list of mods, including 1st playthrough-friendly ← Hey, look, mods! → ReShade mods ↔ Subnautica NexusMods | TERRAFORMING mod
Humans don't crush at the depths you might think
Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
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please help me!
Crashing, lag problems? Or maybe your old save didn't get the latest update? Upload your saved game folder to help the devs troubleshoot, then try clearing your cache directories | Automatic Cache cleaning tool here | How to use the Debug Console | How to play any version of Subnautica using Steam | Tips for Subnautica beginners | Why can't the devs "just fix it"? - a modding session for you to educate yourself with Want more frames? Try adding this to your launch options: -window-mode exclusive | Solve options not saving or black screens by deleting options file | Possible workaround for Pause / Menu Bug | Rescue a trapped Seamoth / PRAWN
Slow loading / textures popping in? Try moving Subnautica to an SSD | How to switch Subnautica to Experimental mode (clear cache afterwards) | How to run chkdsk on your drive | How to verify integrity of your game cache (in the "Installation" section) | Blue screens or computer freezing up? Try this fix (updates a corrupted DX10 compatibility file in the graphics driver that sometimes doesn't get updated)
Subnautica launches in a tiny window? Use Task Manager to Maximize it (Thanks FlippingPower) | How to place your Moonpool so it connects correctly (includes diagrams) | Want to hang out with fellow players and the devs? Subnautica Discord server ← swing on by! | SuspensionRailway's Modding Emporium ↔ Categorized list of mods, including 1st playthrough-friendly ← Hey, look, mods! → ReShade mods ↔ Subnautica NexusMods | TERRAFORMING mod
Humans don't crush at the depths you might think
Joystick problems? | Xpadder | UJR / vJoy | JoyToKey | Get detailed info for troubleshooting: CPU-Z | GPU-Z | HWiNFO64 | Speccy | Pastebin | Recover the data on your crashed hard disk! | I'm a Total Geek
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