Can't see any menus?

xSHADOWxxSHADOWx Join Date: 2013-07-16 Member: 186149Members
edited July 2013 in Technical Support
Hey,

Just bought the game, when I load it up, I can't see any menus?
Any ideas?

Tried re installing twice.

Thanks

Peace

Comments

  • RoflcopterV22RoflcopterV22 Arizona Join Date: 2013-04-03 Member: 184616Members, NS2 Playtester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Gold, Reinforced - Diamond, Reinforced - Shadow, WC 2013 - Shadow, Subnautica Playtester
    It would help if you could provide some more information such as your log.txt and basic things like your processor, graphics card, ram, etc. or even just a dxdiag.

    Information on how to get a dxdiag should be a simple google, and the log file is found within your user folder/appdata/natural selection 2 directory.

    If you can't find appdata you may need to enable viewing of hidden files in the control panel in appearance and personalization.
  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    Also it is worth noting that bad times can be caused by:
    Forcing FSAA in your video driver
    Running in game overlays: mumble, and a gigabyte system monitor overlay have been particularly bad about it. so just shut them all down.


    Keep in mind that other magical gremlins are possibly at work and it is hard to track them down without the two things that @RoflcopterV22 is asking for.
  • xSHADOWxxSHADOWx Join Date: 2013-07-16 Member: 186149Members
    Confused wrote: »
    Also it is worth noting that bad times can be caused by:
    Forcing FSAA in your video driver
    Running in game overlays: mumble, and a gigabyte system monitor overlay have been particularly bad about it. so just shut them all down.


    Keep in mind that other magical gremlins are possibly at work and it is hard to track them down without the two things that @RoflcopterV22 is asking for.
    It would help if you could provide some more information such as your log.txt and basic things like your processor, graphics card, ram, etc. or even just a dxdiag.

    Information on how to get a dxdiag should be a simple google, and the log file is found within your user folder/appdata/natural selection 2 directory.

    If you can't find appdata you may need to enable viewing of hidden files in the control panel in appearance and personalization.

    LOOOL! You guys, I solved this ages ago ahaha.
    Wow.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    ? The first response was on the same day you posted this thread?...

    Tech support is community provided and volunteered around here btw so sometimes it can take longer.

    Glad you fixed it though, just wish you confirmed which fix exactly. (guessing AA)
  • killyouslowkillyouslow Join Date: 2013-07-21 Member: 186257Members
    is it possible to get help on this subjekt i have the same problem and its anoying to not bea able to play it
  • IronsoulIronsoul Join Date: 2011-03-12 Member: 86048Members
    What the heck just happened.

    Oh well, killyouslow, it's always helpful if you post your basic computer specs (cpu model, gpu model, ram amount).

    This problem is often caused by real anti aliasing being forced in the graphics card control panel.

    This type of anti aliasing is multi sampling or super sampling. Anyway, go into your graphics card control panel and change the option to "let application decide".

    I don't know what nvidia calls their menu items.

    Also a screenshot of the issue is always nice.

    Hope we can help.
  • killyouslowkillyouslow Join Date: 2013-07-21 Member: 186257Members
    my cpu is a intel core i7-3770 3.4 ghz
    1,5 GB GDDR5 NVIDIA® GeForce® GTX 660
    and i got 16 gb ram
  • killyouslowkillyouslow Join Date: 2013-07-21 Member: 186257Members
    well if changing the settings would do the trick then I have a problem. because it are on "let application decide"
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    @killyouslow take a look at the first page of these tech support forums.. there are 4 threads regarding the issue of no menus. :)
    Here's the fix tho:
    IronHorse wrote: »
    Ensure your anti aliasing options for your video card are set to application determined/controlled, typically through your ati or nvidia control panel.

    If that doesn't do it Then try to manually unsubscribe from any mods in the steam workshop, through steam.
    Manually delete the "workshop" folder found in your hidden appdata/roaming /natural selection 2/ folder.

    If that doesn't do it then manually delete every single file relating to ns2, both in your install directory and that appdata folder. Once you visually confirm there is nothing left, right click on ns2 in steam and verify integrity of cache. (don't use steam to uninstall)
  • aYosaYos Join Date: 2013-01-14 Member: 179469Members, Reinforced - Shadow
    edited July 2013
    I have something similar going on. Usually when I load the game with the descent background, the space shuttle and the effect of "bringing everything on to the GUI" (like the transition effect) chokes, studders, hiccups, hangs, etc for a second or so and then kinda catches up to itself. Well now it just stays choke/hiccup and selecting anything doesnt bring up the window it suppose to, but instead it just shows the background. I can hear myself scrolling over servers and the console doesnt show itself however I can use commands (ie: quit works). Another weird thing is if you alt-tab out and back in, any button you click will just alt tab you back out. An odd work around I found out is if you select options first (without alt tabbing) then option menu will work properly and then hitting esc will do the "refresh animation" and everything works as it should. I have the latest nVidia drivers installed (326.19),
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    could be an issue with the drivers in your case @ayos (sounds like a different bug if the above steps did not fix it for you)
    i recommend rolling them back 2 whql versions. (before 320)
  • killyouslowkillyouslow Join Date: 2013-07-21 Member: 186257Members
    thank you the last one worked
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    No prob, glad it worked! :)
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