authentication fails

coacheyescoacheyes Join Date: 2013-07-13 Member: 186089Members
As of a few days ago, I cannot get on to an server... the authentication process fails every time.

Please help!
Thanks,
Rob

Comments

  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    authentication occurs through steam, so you need to be online for things to work out. Basically, if you can get into friends you should be able to authenticate.

    Since the steam summer sale started up a few days ago that could be the issue you are having. I would try changing the steam server you are connecting to and see if that helps.

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Definitely ensure steam is online, and you can see your friends.
    Also try restarting steam, and waiting a few minutes.
    Finally, you can try changing your steam server location. Steam > settings > Downloads > steam server region
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