Your game files do not match the server's.

wisesifu

Hi Guys,

I run several servers, after updating, some of my severs not all of them are returning with this when I try to connect:

Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.

I have tried to re-install, remove caches, remove appdata caches, changed IP Addresses, ports, rebooted servers, nothing. Any help would be most appreciated.

Thank you in advance

wisesifu

Here is a startup log of one of the servers:

Build 247
Connected to Steam servers
Web server running at xxx.xxx.xxx.xxx:xxxxx
VAC Enabled
MarineBrain_Data loaded. kAimJitterScale = 0.800000
Loading config://ServerConfig.json
Loading config://ServerAdmin.json
Loading config://BannedPlayers.json
Loading config://MapCycle.json
Loading config://ConsistencyConfig.json
Hashed 1 game_setup.xml files for consistency
Hashed 724 *.lua files for consistency
Hashed 36 *.fx files for consistency
Hashed 15 *.screenfx files for consistency
Hashed 117 *.surface_shader files for consistency
Hashed 3 *.fxh files for consistency
Hashed 3 *.render_setup files for consistency
Hashed 2 *.shader_template files for consistency
Hashed 10 *.level files for consistency
Hashed 4415 *.dds files for consistency
Hashed 68 *.jpg files for consistency
Hashed 48 *.png files for consistency
Hashed 831 *.cinematic files for consistency
Hashed 1805 *.material files for consistency
Hashed 2778 *.model files for consistency
Hashed 101 *.animation_graph files for consistency
Hashed 194 *.polygons files for consistency
Hashed 2 *.fev files for consistency
Hashed 22 *.fsb files for consistency
Skipped 292 ui/*.dds files for consistency
Skipped 110 *_view*.dds files for consistency
Skipped 48 *_view*.material files for consistency
Skipped 27 *_view*.model files for consistency
Skipped 8 models/marine/hands/* files for consistency
Loading 'maps/ns2_docking.level'
Error: Couldn't open file 'models/effects/halo_green.model'
Building pathing mesh for level maps/ns2_docking.level
Finished loading 'maps/ns2_docking.level'
Error: Couldn't open file 'models/marine/grenades/gr_nerve.model'
Error: Couldn't open file 'models/marine/grenades/gr_nerve_view.model'
Error: Couldn't open file 'models/marine/grenades/gr_cluster.model'
Error: Couldn't open file 'models/marine/grenades/gr_cluster_view.model'
Error: Couldn't open file 'models/marine/grenades/gr_pulse.model'
Client connecting (xxx.xxx.xxx.xxx)
Server sent connecting packet, 146829 bytes
Client disconnected (xxx.xxx.xxx.xxx) Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.
Client connecting (xxx.xxx.xxx.xxx)
Server sent connecting packet, 146829 bytes
Client disconnected (xxx.xxx.xxx.xxx) Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.
Client connecting (xxx.xxx.xxx.xxx)
Server sent connecting packet, 146829 bytes
Client disconnected (xxx.xxx.xxx.xxx) Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.
Client connecting (xxx.xxx.xxx.xxx)
Server sent connecting packet, 146827 bytes
Client disconnected (xxx.xxx.xxx.xxx) Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.
Client connecting (xxx.xxx.xxx.xxx)
Server sent connecting packet, 146834 bytes
Client disconnected (xxx.xxx.xxx.xxx) Your game files do not match the server's. Try verifying your game cache in Steam, or maybe an update just came out.

Please any help would be appreciated.

NOTE: ip-addresses redacted for security.

SeeVee

I have had this same exact problem since last nights update. I even deleted my dedi server and re-downloaded it. never ran any mods on my server either.

wisesifu

I just removed all the consistency checking and it seems to have allowed me to enter the server. Is this a problem with the current build consistency checking code?

{
"check": [ ],
"ignore": [ "ui/*.dds", "*_view*.dds", "*_view*.material", "*_view*.model", "models/marine/hands/*", "game_setup.xml", "*.lua", "*.fx", "*.screenfx", "*.surface_shader", "*.fxh", "*.render_setup", "*.shader_template", "*.level", "*.dds", "*.jpg", "*.png", "*.cinematic", "*.material", "*.model", "*.animation_graph", "*.polygons", "*.fev", "*.fsb" ]
}

SeeVee

I uninstalled my client and deleted all files for NS2 off my PC... the ones in appdata/natural selection 2 and anything in my steam directory. I'll report my findings after client re-installs and I try again.

I agree, seems like the security checks for the game are picking up on a file that differs... during build 247 something was updated either on the server or client only and not both.

SeeVee

Negative ghost rider, pattern is full.

booooooo! Didn't work

Only way I can join server is to turn off checks (which is total booochit!)

wisesifu

You have to do the consistency checking change on the server end, for the client this seems to help.


http://forums.unknownworlds.com/discussion/130334/your-file-does-not-match-the-server-i-have-tried-multiple-fixes


Hope that helps

SeeVee

UWE, I have found the culprit that is the check that is failing. I tried all checks one by one in the config and this one once removed allowed me to join the server with all other default checks still in the config.

"*.animation_graph",

wisesifu

Awesome!!!


Thank you for the input!

SeeVee

SeeVee wrote: »

UWE, I have found the culprit that is the check that is failing. I tried all checks one by one in the config and this one once removed allowed me to join the server with all other default checks still in the config.

"*.animation_graph",

Server admins you also need to do this for build 248, just tested.

gH0sTy

Even custom maps may cause this.
My server switched to ns2_jambi and I got kicked with the "files do not match" message as well as all other players.
The clienrt log shows:

Loading 'maps/ns2_jambi.level'
Error: Couldn't open file 'materials/refinery/jambi_black.material'
Error: Couldn't open file 'materials/biodome/biodome_floor_panel_01b.material'
Error: File 'materials/biodome/biodome_floor_panel_01b.material' failed consistency check!
[snip]
Error: Attempted to load remote options from a file that does not exist.
Error: 32 memory leaks in 'Client' (12552 bytes)
Error: 32 memory leaks in 'Engine' (12552 bytes)

Had the same problem on my Combat server with the combat version of descent