windows crass

blauwsterblauwster Join Date: 2012-12-15 Member: 175159Members
hello everybody.
first i wane say how amazing game you have made.
but I can't play it. every time I start the game, it cresses.
first I see (in game) purple dots that appear and disappear all the time. than the screen gets black for 0,5 min. and than I get the blue screen you always get when windows cresses.
I run the game with steam BTW.

these are my laptop spec's
3e generatie Intel® Core™ i7-3612QM Processor (6M Cache, up to 3.10 GHz)
40 cm(15.6") witte led Full HD-breedbeeldscherm (1.920 x 1.080)
8GB1 DDR3 SDRAM at 1600MHz
2GB AMD Radeon HD 7730M
1 TB space
the laptop is 0,5 year old

these options I have tried already:
look if there is dust in the cooling system
reinstall the game
reinstall the video card driver
reinstall game and steam
use a gamebooster
look if there is any overhead (there is not)

please help me!!!!!!!!!!!
i wane play this game too

Comments

  • blauwsterblauwster Join Date: 2012-12-15 Member: 175159Members
    it's the dell inspiron 15R btw. :)
  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    Howdy, can you be so kind as to provide the following stuff to help us help you:


    Attach or post a DXDIAG information log file, this provides UWE with your system specs, driver and OS info:
    Click on your Windows Desktop Start menu.
    In winXP you want to find "RUN", in Vista/7 you want the search bar at the bottom of the menu.
    Type in DXDIAG and hit Enter
    A window pops up, Either a Diagnostic will auto run or you need to click on a button: Run DxDiag now ~something similar to that.
    When the progress bar is done, Click on the "Save All Information" button, you can either copy paste it to the forums or post it into a website such as http://www.pastebin.com and post the link here on the forums.

    Attach or post the contents of the NS2 "log.txt" file, this contains useful error messages for the UWE devs:
    To get to the file, press windows key + R, fill in "%appdata%\Natural Selection 2", hit enter.
    You can either copy paste it to the forums or post it into a website such as http://www.pastebin.com and post the link here on the forums.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Laptop video drivers... such a pain
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