Need Your Crash Logs, People!
IronHorse
Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
<div class="IPBDescription">Help us help you :)</div>So anyone who is experiencing crashes and is up to the task of capturing your crash for debugging/fixing in future patches, you can capture exactly whats causing the crash by making a recording. You see, where a log file may fall short explaining whats going on, a demo records every single thing occurring in the engine, to include network issues, so its the most thorough way of debugging an issue!
<b>BUT IT NEEDS TO BE AS SHORT AS POSSIBLE </b>- ideally under 5 minutes.. but under 10 may work too. Limitations of the demo system doesnt allow for fast forward currently, and we cant expect the devs to spend 30 minutes per demo obviously.
<ul><li>Type "record" in the console (~ key) without the quotations. Optionally you can add a name to it like, "record mycrashdemo" to make it easier to find later.</li><li>Make sure to start this command when you are in the main menu, before joining a game.</li><li>Reproduce the crash and then you'll find your demo in the %appdata%/natural selection 2/ folder (windows key + R then type %appdata%)</li><li>Zip up the demo and host it somewhere on the web like fileswap etc.</li><li>Then post a link to it in here for the developers to debug!</li></ul>
Thanks for your help!
<b>BUT IT NEEDS TO BE AS SHORT AS POSSIBLE </b>- ideally under 5 minutes.. but under 10 may work too. Limitations of the demo system doesnt allow for fast forward currently, and we cant expect the devs to spend 30 minutes per demo obviously.
<ul><li>Type "record" in the console (~ key) without the quotations. Optionally you can add a name to it like, "record mycrashdemo" to make it easier to find later.</li><li>Make sure to start this command when you are in the main menu, before joining a game.</li><li>Reproduce the crash and then you'll find your demo in the %appdata%/natural selection 2/ folder (windows key + R then type %appdata%)</li><li>Zip up the demo and host it somewhere on the web like fileswap etc.</li><li>Then post a link to it in here for the developers to debug!</li></ul>
Thanks for your help!
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