Immediate Crash on Startup

RescuedTurtleRescuedTurtle Join Date: 2012-11-04 Member: 166902Members
<div class="IPBDescription">I have a cause for this, but no fix.</div>Everytime I start NS2, regardless of using steam or clicking directly on NS2.exe, the game turns the screen black for a second and then exits. It doesn't provide a debug message either.

Now it used to startup fine, but I tried to change my graphics options in-game to 1600X1200 when it was at the default resolution, and it crashed my game. Ever since then, whenever I try to start it up does the above stated crash. Tried a bunch of suggested things like deleting shaders folder, etc, but 3 hours later and Im still stuck.

Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Post the log.txt from your %appdata%/natural selection 2/ folder

    Try Alt+enter once the game loads to get into windowed mode, just in case.

    You can always manually change your resolution in the systems_options.xml file in that same appdata folder, mine is:
    C:\Users\Ironhorse\AppData\Roaming\Natural Selection 2\system_options.xml
  • RescuedTurtleRescuedTurtle Join Date: 2012-11-04 Member: 166902Members
    edited November 2012
    Thanks, I'll try that and get back to you in 5 minutes!

    EDIT: Ok, well my option file is COMPLETELY empty, but what I did find in the log file was this:

    Date: 11/04/12
    Time: 17:31:35
    --------------------------------------------------------------
    Build 228
    Error: Steam must be running to play Natural Selection 2
    Saving options to non-cloud storage
    Render Device: ATI Radeon HD 5670 (7.14.10.304)


    It's silly, because I'm USING steam to start it up. I'm online and everything too.
  • RescuedTurtleRescuedTurtle Join Date: 2012-11-04 Member: 166902Members
    edited November 2012
    Fixed it. Exited steam and restarted it as ADMINISTRATOR. I had a sinking suspicion that it might be that, since a few other games had this issue. I'm depressed about wasting my day now. :(

    Thanks anyways!
  • RescuedTurtleRescuedTurtle Join Date: 2012-11-04 Member: 166902Members
    edited November 2012
    Problem is back, and logging in as administrator doesn't fix it anymore. Incredibly frustrating. I'm going to include the log this time:

    Date: 11/05/12
    Time: 21:05:25
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: ATI Radeon HD 5670 (7.14.10.304)
    Error: IDirect3DDevice9::Reset to 1600x1200 failed (Invalid call)
    Error: Attempted to load remote options from a file that does not exist.


    EDIT: I think the problem might be my computer can't support that resolution.
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