No main menu, crash on join game

JektJekt Join Date: 2012-02-05 Member: 143714Members, Squad Five Blue, Reinforced - Shadow
edited October 2012 in Technical Support
<div class="IPBDescription">No shader template loaded for surface shader manager</div>Posting on behalf of a friend who can't play the game.

He doesn't have any main menu, however he does have a cursor and can hear the sound effects of the main menu as he hovers over the options that aren't visible. Here is a screenshot of his console.

He has deleted his %appdata%/Natural Selection 2 folder and re installed Natural Selection 2 completely from Steam with no effect.

<img src="http://i.imgur.com/AzSmi.jpg" border="0" class="linked-image" />

<img src="http://i.imgur.com/cL8Ie.jpg" border="0" class="linked-image" />

When he tries to join a game off of steam friends the game crashes to desktop.

Comments

  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    Has he tried verifying Steam cache files after his last reinstall?
  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    Try deleting the shaders folder in his ns2 game directory and also running the directx setup in the redist folder.
  • JektJekt Join Date: 2012-02-05 Member: 143714Members, Squad Five Blue, Reinforced - Shadow
    edited October 2012
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Has he tried verifying Steam cache files after his last reinstall?<!--QuoteEnd--></div><!--QuoteEEnd-->

    Yes, no effect.
  • JektJekt Join Date: 2012-02-05 Member: 143714Members, Squad Five Blue, Reinforced - Shadow
    edited October 2012
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->I got it working. Since in the console it said something about shaders .. I deleted this folder:

    C:\Program Files (x86)\Steam\steamapps\common\natural selection 2\ns2\shaders

    Then I had Steam validate and redownload the missing files and that worked!!<!--QuoteEnd--></div><!--QuoteEEnd-->

    Got a main menu!
    So corrupted shaders don't get validated unless they're completely deleted.

    Waiting for confirmation on game join, but I suspect it'll work.

    edit: Yup, success.
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