Black screen on game start up

hondazhondaz Join Date: 2012-09-25 Member: 160731Members
edited September 2012 in Technical Support
I'm getting a black screen any time I open the game. I've tried lowering the resolution, lowering graphics, window mode, restarting, reinstalling, validating and defragmenting. Nothing seems to work and it looks like no one else gets the issue.

It started about 2-3 months ago, after I tried a few things I just gave up and left it hoping it would be updated and hopefully fix itself but it looks like nothings happened.

Any help would be greatly appreciated!



Specs:
Windows 7 x64
Core i7 950 (stock)
2x Nvidia GTX560ti 1GB SLI
12GB DDR3 RAM

<img src="http://i45.tinypic.com/dgorpx.jpg" border="0" class="linked-image" />

Comments

  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    Tried updating graphics drivers?
  • DghelneshiDghelneshi Aims to surpass Fana in post edits. Join Date: 2011-11-01 Member: 130634Members, Squad Five Blue, Reinforced - Shadow
    Maybe there is some helpful information here: <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=118991" target="_blank">http://www.unknownworlds.com/ns2/forums/in...howtopic=118991</a>
  • Josh86Josh86 Join Date: 2010-12-06 Member: 75513Members
    Check the stickied trouble-shooting page, too. Maybe you'll find something that applies to you.
    <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=111496" target="_blank">http://www.unknownworlds.com/ns2/forums/in...howtopic=111496</a>
  • hondazhondaz Join Date: 2012-09-25 Member: 160731Members
    edited September 2012
    I'll give them all a shot and let you know how it goes. Also I've tried the troubleshooting page and nothing helped.

    Thanks
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    Did this happen on every server?
    Some servers like HBZ1 running custommaps via steamworkshop. Some people reporting blackscreens if they try to connect these servers.

    workaround:
    sign up for custommaps in the workshop. HBZ1 runs triad for example.
  • hondazhondaz Join Date: 2012-09-25 Member: 160731Members
    edited September 2012
    <!--quoteo(post=1982941:date=Sep 25 2012, 08:58 AM:name=Dghelneshi)--><div class='quotetop'>QUOTE (Dghelneshi @ Sep 25 2012, 08:58 AM) <a href="index.php?act=findpost&pid=1982941"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Maybe there is some helpful information here: <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=118991" target="_blank">http://www.unknownworlds.com/ns2/forums/in...howtopic=118991</a><!--QuoteEnd--></div><!--QuoteEEnd-->

    Followed the instructions on this thread in post #8, worked perfectly!

    For anyone else:

    - Deleted local content for NS2 via steam
    - Deleted the NS2 folder in the AppData directory (e.g. \AppData\Roaming\Natural Selection 2)
    - Deleted the NS2 folder in the Steam directory (e.g. \Steam\steamapps\common\Natural Selection 2)
    - Re-download NS2

    Black screen disappeared, and reset all graphics settings to default! was able to max everything out again and played a few games.
  • BorisVolkovBorisVolkov Join Date: 2005-03-05 Member: 43340Members
    edited September 2012
    Hello. I was having the same problem. To solve this, I did this below:

    Under Natural Selection 2 folder, there are 2 shader folders, one under "core" and one under "ns2". I copied the contents of "core\shaders\" to "ns2\shaders\".

    I don't know why, but the 2nd folder has older & missing files. That's why I tried to "patch" it myself. After doing so, I was able to boot the game normally. Hopefully this helps someone else aswell.
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