Gift Copies send to the wrong Subscription

makke007

Dear Unknownworlds,


thanks for distributing the Free Copies.

The Problem is you have send the copies to <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Natural Selection II Pre-Order Retail <a href="http://cdr.thebronasium.com/sub/16534" target="_blank">http://cdr.thebronasium.com/sub/16534</a><!--QuoteEnd--></div><!--QuoteEEnd-->. I did purchase the game back in 2010 where the Subscription was called <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Natural Selection 2 Beta <a href="http://cdr.thebronasium.com/sub/4287" target="_blank">http://cdr.thebronasium.com/sub/4287</a><!--QuoteEnd--></div><!--QuoteEEnd--> which did include the Beta.

So apperently you´ve only send half of the free copies maybe. I would really appreciate it if you can distribute the rest too.

Best regards

makke007

Sops

I do not believe anything has been sent out yet. I could be wrong.

makke007

Well if you take a look into the Steam registry the Subcription i meant above did get a Free Copy.

SandRaker

Hello I preordered the game directly on the website 2/3 days ago, naively thinking that it will get me into the beta but nevermind i'll wait the release. I also just saw on steam that i have a copy to gift aswell, I thought that it was something reserved to people who preordered a long time ago...

ED0ggY

The extra copy is for those that bought it before the steam pre-order started.

Steam orders now only get a free upgrade to deluxe edition

SounDWavE1

Wait the gift copy's have been given out? I dont have one :(

reported

That's strange, I'm supposed to get one but I didn't get any so far.

Grimfang

Since there hasn't been anything official, I'm pretty sure nothing has gone out. I'm quite certain that we will get an announcement when they go out.

SandRaker

It was in my inventory this morning you should check you probably have a copy too!

<!--quoteo(post=1977484:date=Sep 14 2012, 03:19 AM:name=ED0ggY)--><div class='quotetop'>QUOTE (ED0ggY @ Sep 14 2012, 03:19 AM) <a href="index.php?act=findpost&pid=1977484"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->The extra copy is for those that bought it before the steam pre-order started.<!--QuoteEnd--></div><!--QuoteEEnd-->

Thanks for the reply but the steam pre-order already started when I bought it on the website. I guess i got a similar key to people who preordered before, anyway i'm not saying no to an extra copy!

xXSunSlayerXx

sooo... did i understand this right? the people who preordered <i><b>after</b></i> the game went on steam got the free copy, while we beta-testers did not get them? wow, steam is really messing up things lately...

i wonder how they will resolve this issue...

TrC

<!--quoteo(post=1977499:date=Sep 14 2012, 01:47 PM:name=xXSunSlayerXx)--><div class='quotetop'>QUOTE (xXSunSlayerXx @ Sep 14 2012, 01:47 PM) <a href="index.php?act=findpost&pid=1977499"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->sooo... did i understand this right? the people who preordered <i><b>after</b></i> the game went on steam got the free copy, while we beta-testers did not get them? wow, steam is really messing up things lately...

i wonder how they will resolve this issue...<!--QuoteEnd--></div><!--QuoteEEnd-->
More free copies

makke007

<!--quoteo(post=1977499:date=Sep 14 2012, 11:47 AM:name=xXSunSlayerXx)--><div class='quotetop'>QUOTE (xXSunSlayerXx @ Sep 14 2012, 11:47 AM) <a href="index.php?act=findpost&pid=1977499"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->sooo... did i understand this right? the people who preordered <i><b>after</b></i> the game went on steam got the free copy, while we beta-testers did not get them? wow, steam is really messing up things lately...

i wonder how they will resolve this issue...<!--QuoteEnd--></div><!--QuoteEEnd-->

Yepp you got it. All "old" purchases didnt get it yet. While the latest Pre Orders from the Website did get their.

Bitcrusher

well.. I <i>demand </i>they give the people who preordered before the game went on steam to get <b>2</b> copies then! It is only fair right? :D

xXSunSlayerXx

<!--quoteo(post=1977501:date=Sep 14 2012, 11:50 AM:name=TrC)--><div class='quotetop'>QUOTE (TrC @ Sep 14 2012, 11:50 AM) <a href="index.php?act=findpost&pid=1977501"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->More free copies<!--QuoteEnd--></div><!--QuoteEEnd-->
well, that would obviously be the easiest way, but i'm starting to wonder if UWE can still <i>sell</i> their game any more with that many free copies around. i thought that the initial 45000 were already borderline, but <i>this</i> is clearly out of hand ...

SandRaker

lol i'm sure you guys will have your copy at the end, don't know why they didn't give it all at the same time.

Bitcrusher

just release an expansion call ns2 part 2 and give the people who pre-ordered before steam a free copy and free copy of ns2-2

reported

I've tried to be patient, wait, and ask them when it's coming to preorderes...there's been no additional word and now this happens.

I demand a compensation.

makke007

I did also e-mail charlie. Lets see if something happens :/

Bitcrusher

I don't mind free copies but I don't want UWE to go bust because of all the copies.. how about we give free users a freeloader icon and they can only remove it by making a mod or improving the ns2 community
or go f2p with crazy hats!

Argathor

This is very generous of UWE! ;-)

Mr.Greedy

If both groups of Pre-orders getting free copys, then I am rly pissed off. Lets wait and see.

Argathor

I don't really see how anyone is losing out here. If by accident the new pre-orders are getting a free copy too, we 'older' pre-orderers will still get ours.

I am beginning to wonder who they will sell NS2 to though, if they give it away free to everyone! ;-)

Angelusz

<!--coloro:orange--><span style="color:orange"><!--/coloro-->^{*MODBREAK* Please don't come to conclusions just yet. There has not been <b>any</b> official word on when <b>exactly</b> the free copies will be distributed. UWE stated that everyone who ordered <b>before NS2 became available on steam</b> gets a free copy. Nobody else should. If that happened, it's either a mistake/error, or something UWE never announced. Please wait for official word on the matter (from UWE themselves), before getting mad, happy, or whatever state you might be in after this news. Thank you.<!--colorc--></span><!--/colorc-->}

makke007

<!--quoteo(post=1977627:date=Sep 14 2012, 03:58 PM:name=Angelusz)--><div class='quotetop'>QUOTE (Angelusz @ Sep 14 2012, 03:58 PM) <a href="index.php?act=findpost&pid=1977627"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec--><!--coloro:orange--><span style="color:orange"><!--/coloro-->^{*MODBREAK* Please don't come to conclusions just yet. There has not been <b>any</b> official word on when <b>exactly</b> the free copies will be distributed. UWE stated that everyone who ordered <b>before NS2 became available on steam</b> gets a free copy. Nobody else should. If that happened, it's either a mistake/error, or something UWE never announced. Please wait for official word on the matter (from UWE themselves), before getting mad, happy, or whatever state you might be in after this news. Thank you.<!--colorc--></span><!--/colorc-->}<!--QuoteEnd--></div><!--QuoteEEnd-->


Im sry but you actually missed the point. The point is that half of the people who bought the game bfore it was on steam got their games and older pre orders dont have their copy yet cause UWE may forget that there were 2 Pre Order Subscriptions for NS 2 with Beta Acess.

Angelusz

<!--quoteo(post=1977633:date=Sep 14 2012, 05:04 PM:name=makke007)--><div class='quotetop'>QUOTE (makke007 @ Sep 14 2012, 05:04 PM) <a href="index.php?act=findpost&pid=1977633"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Im sry but you actually missed the point. The point is that half of the people who bought the game bfore it was on steam got their games and older pre orders dont have their copy yet cause UWE may forget that there were 2 Pre Order Subscriptions for NS 2 with Beta Acess.<!--QuoteEnd--></div><!--QuoteEEnd-->

No, I didn't miss that and my point still stands: there has been no word from UWE on the matter yet, so we'll have to wait for them to tell us what to expect. The part of my post you're refering to, is a reaction to the post that mentioned someone who ordered on steam, also getting a free copy.

Raneman

Greenies get their free copy and me, a loyal black armor, does not ;_;

makke007

<!--quoteo(post=1977635:date=Sep 14 2012, 04:08 PM:name=Angelusz)--><div class='quotetop'>QUOTE (Angelusz @ Sep 14 2012, 04:08 PM) <a href="index.php?act=findpost&pid=1977635"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->No, I didn't miss that and my point still stands: there has been no word from UWE on the matter yet, so we'll have to wait for them to tell us what to expect. The part of my post you're refering to, is a reaction to the post that mentioned someone who ordered on steam, also getting a free copy.<!--QuoteEnd--></div><!--QuoteEEnd-->

Oh youre right. I didnt see the post from this point :) I`m sry

current1yold

I would gladly give up my free copy I just got to get in on the beta....

Hugh

I do not understand the original post, please rephrase what you believe the problem is?

The free copies are in the hands of Valve right now. We do not know if they have sent them out, but we do not believe they have. When they go out, we will make an announcement.

To clarify: If you pre-ordered on Steam, you will not receive a free copy. Free copies are being distributed to those who purchased before Sept 4. The free copies are non-Beta Standard Editions (Green armour).

Argathor

<!--quoteo(post=1977736:date=Sep 14 2012, 07:20 PM:name=Strayan (NS2HD))--><div class='quotetop'>QUOTE (Strayan (NS2HD) @ Sep 14 2012, 07:20 PM) <a href="index.php?act=findpost&pid=1977736"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I do not understand the original post, please rephrase what you believe the problem is?<!--QuoteEnd--></div><!--QuoteEEnd-->

edit: I re-read it a few times, I have no idea whats happening!

Hugh

<!--quoteo(post=1977742:date=Sep 15 2012, 04:28 AM:name=Argathor)--><div class='quotetop'>QUOTE (Argathor @ Sep 15 2012, 04:28 AM) <a href="index.php?act=findpost&pid=1977742"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->It appears people who pre-ordered via steam seem to think they are receiving free Gift copies of NS2 (as in, have actually received them).

That is how I understood it anyway.<!--QuoteEnd--></div><!--QuoteEEnd-->

We will investigate. Whatever has happened, pre-Sept 4 pre-orders should rest assured their free copies will come in time.