Game hangs when joining Heidi's Ziegenfarm, other servers seem fine...

marsvinmarsvin Join Date: 2011-03-22 Member: 87920Members
in Technical Support
Hey guys,

Since today I haven't been able to connect to any of the HBZ servers while others seem to be ok. The game does start loading but then halfway it just hangs, I can only force quit via the task manager. It does still appear to be using the cpu but even letting it sit for 10 minutes it doesn't progress (the loading thingy stops spinning too.)

The log doesn't show anything unusual other than that it stops right before where normally it would say "Loading 'maps/xxx.level'", but for completions' sake here it is:

<!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Connecting to server 89.163.177.130:27018
Error: Sound 'alien/fade/idle' couldn't be loaded (Event not found)
Error: Sound 'alien/fade/idle' couldn't be loaded (Event not found)
Error: Couldn't open file 'models/marine/prototype_module/prototype_module.model'
Error: Couldn't open file 'models/marine/exosuit/exosuit_mm_view.model'
Error: Couldn't open file 'models/marine/exosuit/exosuit_cm_view.model'
Error: Couldn't open file 'models/marine/exosuit/exosuit_cm.model'
Error: Couldn't open file 'models/marine/exosuit/exosuit_mm_view.animation_graph'
Error: Couldn't open file 'models/marine/exosuit/exosuit_cm_view.animation_graph'
Error: Couldn't open file 'models/marine/exosuit/exosuit_cm.animation_graph'<!--c2--></div><!--ec2-->

Oh just to be sure I did verify the local files through steam and tried after a 'clean' reboot with no other programs running.

These error messages also show up on servers that are working, so they aren't the problem. It also doesn't seem to be an issue with the server itself as all three are 17/18 players right now. I played a few rounds on HBZ over the weekend so it can't be the new patch either.

I can play on other servers for now but this is very strange.
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Comments

  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    Try HBZ3, on 1 and 2 we have custommaps via workshop running. This seems a little bit buggy sometimes. On HBZ3 i deactivate this feature.
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  • marsvinmarsvin Join Date: 2011-03-22 Member: 87920Members
    Thanks! I was sure I'd tried all three but HBZ3 is working, you're right.

    Shame, would've loved to try the Triad beta I saw on HBZ2 ;)
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  • _Necro__Necro_ Join Date: 2011-02-15 Member: 81895Members, Reinforced - Shadow
    A buddy from me has the same problem. Any suggestions how to fix it or what the cause is?
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  • Soul_RiderSoul_Rider Mod Bean Join Date: 2004-06-19 Member: 29388Members, Constellation, Squad Five Blue
    Issue:
    The cause is normally trying to connect to a server with a map you do not have.

    Solution:
    Download the custom maps you are trying to play before joining the server, as custom map downloading through servers is not available.
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  • swalkswalk Say hello to my little friend. Join Date: 2011-01-20 Member: 78384Members, Squad Five Blue
    Hey! I had the same problem with servers using custom maps.
    All you need to do, is to Subscribe to the maps in Steam Workshop.
    Right click on Steam Tray -> Community -> Workshop -> Natural Selection 2.
    Then you just press the little "+" on all the maps.
    Next time you start your NS2, you should be able to see that you're downloading the maps, in the console.

    That should fix your problem.
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  • _Necro__Necro_ Join Date: 2011-02-15 Member: 81895Members, Reinforced - Shadow
    The problem on HBZ1 and HBZ2 is there even when no custom map is played.
    I have not installed any custom maps and can connect to those servers.
    He also has not installed any custom maps but can't connect to this servers.
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  • swalkswalk Say hello to my little friend. Join Date: 2011-01-20 Member: 78384Members, Squad Five Blue
    <!--quoteo(post=1963389:date=Aug 15 2012, 01:34 PM:name=_Necro_)--><div class='quotetop'>QUOTE (_Necro_ @ Aug 15 2012, 01:34 PM) <a href="index.php?act=findpost&pid=1963389"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->The problem on HBZ1 and HBZ2 is there even when no custom map is played.
    I have not installed any custom maps and can connect to those servers.
    He also has not installed any custom maps but can't connect to this servers.<!--QuoteEnd--></div><!--QuoteEEnd-->
    I had the same problem as your friend.
    And no, it didn't matter what map was being played for me also. Official or custom was the same problem.
    Steam workshop worked for me.
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  • _Necro__Necro_ Join Date: 2011-02-15 Member: 81895Members, Reinforced - Shadow
    Ok, thank you. We will try this today. I only hope this doesn't lead to problems after the next patch comes out. Have read about others that couldn't start NS2 after a patch because of checked workshop items.
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  • persoperso Join Date: 2003-02-19 Member: 13740Members, WC 2013 - Supporter
    Just saw ns2_plant on archea's server. Decided to try and join with my laptop. Concidentally it has an old version of ns2_plant in maps folder. I did subscribe to the map and see that it was "up to date" in the mods section. When I joined the server it loaded the old version instead of the version in Steam Workshop...

    Just my 5 cents, but I think that may have something to do with people not being able to join a server with custom maps from Steam Workshop. It would seem to me that currently there is no validation for the level files.
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  • _Necro__Necro_ Join Date: 2011-02-15 Member: 81895Members, Reinforced - Shadow
    Adding the maps in the workshop has fixed it. Thx again.
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  • DghelneshiDghelneshi Aims to surpass Fana in post edits. Join Date: 2011-11-01 Member: 130634Members, Squad Five Blue, Reinforced - Shadow
    <!--quoteo(post=1963494:date=Aug 15 2012, 05:01 PM:name=perso)--><div class='quotetop'>QUOTE (perso @ Aug 15 2012, 05:01 PM) <a href="index.php?act=findpost&pid=1963494"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Just my 5 cents, but I think that may have something to do with people not being able to join a server with custom maps from Steam Workshop. It would seem to me that currently there is no validation for the level files.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Afaik there is still no validation whatsoever so you will even be able to play, but with hilarious results.
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