cd key

vektahvektah Join Date: 2011-05-10 Member: 98049Members
I just ordered Ns2 online, and im waiting for the steam key so I can play the beta. I have a gmail account and when i click on the link and enter my email it tells me im not on file. should i be more patient or should i email them??

Comments

  • vektahvektah Join Date: 2011-05-10 Member: 98049Members
    im kinda wondering what i just payed 35$ for. it says instant beta access, still no key sent in the mail. I do have my paypal confirmation email
  • EnceladusEnceladus Join Date: 2004-01-18 Member: 25442Members
    Check your spam folder if there is any mail there, if not try getting it resend via
    <a href="http://www.unknownworlds.com/ns2/retrieve" target="_blank">http://www.unknownworlds.com/ns2/retrieve</a>
    If this doesn't help aswell, please email to store@unknownworlds.com with your payment info
  • wulf 21wulf 21 Join Date: 2011-05-03 Member: 96875Members
    You would probably have found your answer faster if you just had looked at <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=110620" target="_blank">this</a>. Its one of the important topics at the top of the whole board!
  • vektahvektah Join Date: 2011-05-10 Member: 98049Members
    i have looked at that, and i did send the email, and an automated reply sent me, well pretty much that same thing. It doesnt help me though, hopefully ill get activated by tomorrow. I checked my spam folder and its not in there, my problem is when I try and get the cd key resent, it tells me my email isnt on file.
  • wulf 21wulf 21 Join Date: 2011-05-03 Member: 96875Members
    Well then, if you are sure you've entered the exact same address in the resent mail-field like the address you've got your
    PayPal confirmation E-mail on, you should write to store@unknownworlds.com and attache the transaction-code from your PayPal confirmation E-mail, so they can verify that they received your payment. Then they will probably fix the error.
  • vektahvektah Join Date: 2011-05-10 Member: 98049Members
    cool, email was sent. i figured thats what i should do but i am a bit impatient, maybe i thought it just took a while. hopefully it will get taken care of for me, thankyou guys for all the help
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