Refund?

Enjoy

I'm sorry this game has taken WAY to long it was spose to be out a year ago. I have reasions why I can not be on a computer much longer in the next few months for the next 4+years so I was woundering if I could get a refund do you guys charge the money back on my card or do I need to contact my bank? I need to know who I can talk to about getting a refund for my $40.

Dalin Seivewright

<strike>Judging by this thread: <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=109828" target="_blank">http://www.unknownworlds.com/ns2/forums/in...howtopic=109828</a>, it is possible to get a refund still, however it will take considerable amount of time as NS2 is now being offered through Steam only (and that is icky water for this sort of stuff as I understand it).
I would contact <a href="http://www.unknownworlds.com/ns2/forums/index.php?showuser=7" target="_blank">Comprox</a> (via PM) or Charlie via e-mail at charlie@unknownworlds.com
Edit: Or I just noticed the e-mail posted in the above thread actually mentions store@unknownworlds.com, which is probably the preferred means of contact in this case.</strike>

It appears I didn't read through the thread enough before posting. I would still e-mail store@unknownworlds.com, but I'm guessing you won't be able to do a refund anymore due to Steam.

Comprox

Send an email to store@unknownworlds.com with your purchase info and we can get it taken care of. We can still do refunds for now, but it definitely will stop at some point so we don't want to make any promises to people ahead of time.

lame-o

<!--quoteo(post=1777906:date=Jul 12 2010, 07:53 AM:name=Enjoy)--><div class='quotetop'>QUOTE (Enjoy @ Jul 12 2010, 07:53 AM) <a href="index.php?act=findpost&pid=1777906"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I'm sorry this game has taken WAY to long it was spose to be out a year ago. I have reasions why I can not be on a computer much longer in the next few months for the next 4+years so I was woundering if I could get a refund do you guys charge the money back on my card or do I need to contact my bank? I need to know who I can talk to about getting a refund for my $40.<!--QuoteEnd--></div><!--QuoteEEnd-->

next 4+ years? you going to jail or something?

Ich 666

Not sure if it isnt too much derailing here but is there a way to upgrade my standart edition to the special edition?

store@unknownworlds.com?

Comprox

<!--quoteo(post=1778631:date=Jul 14 2010, 03:56 AM:name=Ich 666)--><div class='quotetop'>QUOTE (Ich 666 @ Jul 14 2010, 03:56 AM) <a href="index.php?act=findpost&pid=1778631"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Not sure if it isnt too much derailing here but is there a way to upgrade my standart edition to the special edition?

store@unknownworlds.com?<!--QuoteEnd--></div><!--QuoteEEnd-->

<a href="http://www.unknownworlds.com/forums/index.php?showtopic=109989" target="_blank">Answer</a> :(

Ich 666

Wouldnt it be possible to get a refund and order the SE then?

Necro

technically i'd assume so as long as your original key isnt signed to your steam account

spellman23

So... this whole "can't upgrade" problem is because we're using Steam and it's an extra party that we have to go through to get things done like remove the key from your account and stuffs....

Joys.

KungFuDiscoMonkey

Going to start locking duplicate posts and link to Comprox' post.
<a href="http://www.unknownworlds.com/forums/index.php?showtopic=109989" target="_blank">http://www.unknownworlds.com/forums/index....howtopic=109989</a>